Chapter 5 Quiz

a. True

A topic sentence should reveal the main idea of a paragraph. a. True b. False

c. investigating primary sources

Daniel has been asked to learn what features his customers consider most important when purchasing a car. Probably the best research method for Daniel is _______. a. searching manually b. searching electronically c. investigating primary sources d. experimenting scientifically

b. False

During freewriting, it is important to edit each sentence before moving on to the next one. a. True b. False

a. crowdsourcing

In asking consumers what career its famous Barbie doll should pursue next, toymaker Mattel was using ________. a. crowdsourcing b. crowdstorming c. crowdfunding d. crowdmarketing

b. What does the receiver need to know about this topic?

In the planning stage of the writing process, business writers collect research. Which question should a business writer ask when collecting research? a. Who is my audience? b. What does the receiver need to know about this topic? c. What communication channel should I use to send my message? d. When must the message be sent?

b. searching company files

Informal research methods may include talking with your boss, interviewing the target audience, conducting an informal survey, and _______. a. consulting a comprehensive database b. searching company files c. conducting a scientific study d. organizing a focus group

a. direct organizational pattern

Jane's plan for a business message begins with the main idea, followed by the details, explanation, and evidence. Jane is using the _______. a. direct organizational pattern b. geographical organizational pattern c. indirect organizational pattern d. informational organizational pattern

a. True

Long reports and complex business problems generally require formal research methods. a. True b. False

a. True

Many communication experts regard poor organization as the greatest failing of business messages. a. True b. False

a. One

Micah is writing a proposal and wants to write powerful paragraphs. To ensure his paragraphs are powerful, how many ideas should he cover per paragraph? a. One b. Three to five c. Seven d. As many as needed

a. An average of 20 words

Monica wants to ensure that her sentences are easily understood. How long should she make them? a. An average of 20 words b. At least 30 words c. No more than 8 words d. Sentence length does not have an impact on reader comprehension

True

One of the benefits of effective research in business writing is that it can save the writer time. a. True b. False

b. indirect pattern

Peter is writing an e-mail message to his staff informing them that the new computers promised to arrive on Monday will be delayed for two weeks. He knows that many people will be frustrated because their current computers are slow and outdated. Which organizational pattern should his message follow? a. direct pattern b. indirect pattern c. chronological pattern d. geographic pattern

c. dovetailed

Sentences are _________ when an idea at the end of one connects with an idea at the beginning of the next. a. transitioned b. fused c. dovetailed d. fragmented

False

Since you have prepared thoroughly for the job interview and have the necessary college education is an example of an effective sentence. a. True b. False

b. False

The following sentence contains parallel structure: The policy affected all vendors, suppliers, and those involved with consulting. a. True b. False

a. True

The verb in the following sentence is in the active voice: James responded to the inquiry. a. True b. False

d. require every participant to contribute ideas

When brainstorming to generate ideas, a group should _______. a. evaluate each idea as it is produced b. encourage only quality ideas c. avoid specifying a time limit for the meeting but assume that it will be long d. require every participant to contribute ideas

b. False

When you expect the audience to be uninterested, unwilling, displeased, or hostile, the direct organizational strategy is more appropriate. a. True b. False

d. Hallie submitted her résumé online, she hoped to receive a response from the employer by the end of the week.

Which of the following is an example of a comma splice? a. Hallie submitted her résumé online. b. Because Hallie submitted her résumé online. c. Hallie submitted her résumé online she hoped to receive a response from the employer by the end of the week. d. Hallie submitted her résumé online, she hoped to receive a response from the employer by the end of the week.

b. Carmen processed the résumés after the application deadline.

Which of the following sentences contains an active-voice verb? a. Many résumés were received for the accounting position. b. Carmen processed the résumés after the application deadline. c. The interviews were conducted by the department supervisor. d. Paula was hired for the position.

b. Our regional sales staff will meet in Los Angeles on February 1, in Pittsburgh on August 15, and in Kansas City on December 1.

Which of the following sentences demonstrates parallelism? a. We value employees with drive, ethics, and who have good communication skills. b. Our regional sales staff will meet in Los Angeles on February 1, in Pittsburgh on August 15, and in Kansas City on December 1. c. Our strategic plans are to improve customer confidence, increase sales, and the development of new products. d. The new computer password policy impacted all students, teachers, and those who work in offices.

d. Create an attractive design for your résumé; more importantly, present your skills and qualifications clearly.

Which of the following sentences uses a stylistic device to emphasize the important idea? a. Our company offers personal customer service. b. Although the plan was to delay hiring any new salespeople until the new office was opened, we should offer the position to the first applicant now to avoid losing candidates to our competitors. c. The project was developed by one of the regional managers. d. Create an attractive design for your résumé; more importantly, present your skills and qualifications clearly.

Complex

Which sentence type contains an independent clause and a dependent clause? a. Simple b. Compound c. Complex d. Compound-complex

b. False

Words and phrases such as accordingly, as a result, and consequently are transitional expressions that contradict previous ideas. a. True b. False