Chapter 5 Study terms 3/29 quiz

____________ are central to an organization and provide directions for action.

Core values

_____ is an organizational factor that gives a company specific characteristics. Over time, stakeholders begin to see the company as like a living organism with a mind and will of its own.

Corporate culture

_____ is the ability to perceive whether a situation or decision has an ethical dimension.

Ethical awareness

__________ reflects the integrity of decisions made and is a function of many factors.​

Ethical culture

_____________ is/are important in establishing a foundation for normative values.

Institutions

_____ involves subordinates simply following the directives of a superior without question. It demonstrates the influence that significant others can exert in the workplace.

Obedience to authority

External and internal rewards relate to which part of the ethical decision making framework?

Opportunity

Which of the following is the first step in the ethical decision making process?

Recognizing that an ethical issue exists

Which of the following is not an individual factor that affects business ethics?

Significant others

Which of the following is not considered a significant other group in the workplace?

Spouses

For people who begin the value shift that leads to unethical decisions, which of the following is not a usual justification to reduce and eliminate guilt?

This is in keeping with my personal morals and the code of conduct, so it is okay.

Values have all the following characteristics except

Widely accepted

The _____ can be defined as a set of values, norms, and artifacts, including ways of solving problems shared by members of an organization

corporate culture

The perceived relevance or importance of an ethical issue to the individual, work group, or organization is

ethical issue intensity.

People who believe in _____ go with the flow because they feel the events in their lives are uncontrollable

external locus of control

Normative approaches focus on

how organizational decision makers should approach an issue.

Employees who believe they control the events in their lives by their own effort and skill have a(n)

internal locus of control.

The relationship between business ethics and age

is complex, although experience helps older employees make ethical decisions.

Research concerning nationality and the ability to make ethical decisions

is hard to interpret in a business context because of cultural differences.

According to the ethical decision-making framework, the absence of punishment provides a(n) _____ for unethical behavior.

opportunity

Those who have influence in a work group are referred to as significant others and include

peers, managers, coworkers, and subordinates.

Studies have shown that _____ within the organization have more impact on a worker's decisions on a daily basis than any other factor.

significant others

Organizations that have ethics programs based on a _____ orientation are found to make a greater contribution than those based simply on compliance, or obeying laws and regulations.

values