Chapter 5 Study terms 3/29 quiz
____________ are central to an organization and provide directions for action.
Core values
_____ is an organizational factor that gives a company specific characteristics. Over time, stakeholders begin to see the company as like a living organism with a mind and will of its own.
Corporate culture
_____ is the ability to perceive whether a situation or decision has an ethical dimension.
Ethical awareness
__________ reflects the integrity of decisions made and is a function of many factors.
Ethical culture
_____________ is/are important in establishing a foundation for normative values.
Institutions
_____ involves subordinates simply following the directives of a superior without question. It demonstrates the influence that significant others can exert in the workplace.
Obedience to authority
External and internal rewards relate to which part of the ethical decision making framework?
Opportunity
Which of the following is the first step in the ethical decision making process?
Recognizing that an ethical issue exists
Which of the following is not an individual factor that affects business ethics?
Significant others
Which of the following is not considered a significant other group in the workplace?
Spouses
For people who begin the value shift that leads to unethical decisions, which of the following is not a usual justification to reduce and eliminate guilt?
This is in keeping with my personal morals and the code of conduct, so it is okay.
Values have all the following characteristics except
Widely accepted
The _____ can be defined as a set of values, norms, and artifacts, including ways of solving problems shared by members of an organization
corporate culture
The perceived relevance or importance of an ethical issue to the individual, work group, or organization is
ethical issue intensity.
People who believe in _____ go with the flow because they feel the events in their lives are uncontrollable
external locus of control
Normative approaches focus on
how organizational decision makers should approach an issue.
Employees who believe they control the events in their lives by their own effort and skill have a(n)
internal locus of control.
The relationship between business ethics and age
is complex, although experience helps older employees make ethical decisions.
Research concerning nationality and the ability to make ethical decisions
is hard to interpret in a business context because of cultural differences.
According to the ethical decision-making framework, the absence of punishment provides a(n) _____ for unethical behavior.
opportunity
Those who have influence in a work group are referred to as significant others and include
peers, managers, coworkers, and subordinates.
Studies have shown that _____ within the organization have more impact on a worker's decisions on a daily basis than any other factor.
significant others
Organizations that have ethics programs based on a _____ orientation are found to make a greater contribution than those based simply on compliance, or obeying laws and regulations.
values