Chapter 6

Nonverbal messages are best at communicating:

Feelings

Which distance is being used when a teacher lectures in front of a large lecture class?

Public

Proxemics is the study of how communication is:

Affected by the use, organization, and perception of space and distance.

The fact that most nonverbal cues are vague implies which characteristic of nonverbal communication?

Ambiguous

Morton and Trehub's study of children's interpretation of mixed messages concluded that:

Children rely on words more than nonverbal cues for understanding.

Punctual mainlanders often report the laidback Hawaiian approach to time as welcoming. This is an example of:

Chronemics

Culturally understood substitutes for verbal expressions are known as:

Emblems

The effect of an attractive room on the people working in it is an example of which type of nonverbal communication?

Environment

Which type of nonverbal communication is considered the most noticeable?

Face

All fidgeting indicates uneasiness.

False

Features of a neighborhood do not relate to the way residents interact with one another.

False

Listeners pay more attention to the content of words than to paralanguage when asked to determine a speaker's attitudes.

False

Proxemics is the term social scientists use to describe the study of how people communicate through bodily movements.

False

Research shows that people are more persuasive when they mirror another's movement.

False

Someone using oculesics would watch people's gestures as they interact with others.

False

Which distance is being used when a child sits on your lap?

Intimate

Jessie twirls her hair while she watches television. This is an example that demonstrates:

Manipulators often happen while relaxing.

All of the following are characteristics of nonverbal communication except:

Nonverbal communication is specific.

At what distance are a couple of friends likely to stand when in public?

Personal

At which distance can you keep someone "at arm's length"?

Personal

Which is not barrier behavior?

Touch

Which of the following conclusions can be reached from the study showing those who were touched lightly on the arm during a request to look after a dog were more likely to agree with the request than those who were not touched?

Touch increases compliance.

"Um," "er," and "uh" are known as disfluencies.

True

Emblems are culturally understood substitutes for verbal expressions.

True

Emblems are usually delivered intentionally.

True

Emoticons are ways to represent nonverbal expressions in mediated communication.

True

In real life, spontaneous nonverbal expressions are frequently unclear and difficult to interpret.

True

Nonverbal communication is best defined as "messages expressed by nonlinguistic means."

True

Persuasiveness increases when one-person mirror's another's movements.

True

Proxemics is the study of how people use the space around them.

True

Research shows that clothing can send a message of trustworthiness, level of sophistication, and moral character.

True

Sarcasm is one instance in which we use both emphasis and tone of voice to change a statement's meaning to the opposite.

True

Social scientists use the term paralanguage to describe nonverbal vocal messages.

True

Students see professors who have well decorated office as more credible than those who have less attractive work areas.

True

Touch can boost compliance.

True

While it's possible to avoid verbal communication, it's impossible to stop sending nonverbal messages.

True

You stand up at the end of a meeting with your boss. This is known as a nonverbal regulator.

True

Surgeons whose voices were regarded as dominating and indifferent were more likely to be sued for malpractice than those with a less threatening style. This is an example of:

Vocal factors influencing the way a speaker is perceived by others.

When working at a call center as a telephone salesperson, Mischa was trained to speak at an even pace, not talk too loudly or softly, and use friendly inflection. This is an example that demonstrates:

Voice qualities influence listeners.

Social rules may discourage us from performing some manipulators in public, but people still do so without noticing. Which of the following is not a manipulator?

Yelling at a friend

Burgoon and Levine's research on deception detection indicates that we are accurate in detecting deception:

just over half the time.