HR Midterm 2 Review Questions

The three key elements of equity theory are outputs, inputs, and

A comparison of the ratio of outputs to inputs

Positive practices that escalate positive outcomes because of their associations with positive emotions and social capital are having _______ effect

Amplifying

A person who clarifies key issues for a group has taken on the role of

Information seeker/giver

Which three roles are especially important to groups?

Initiator, orientar, energizer

____ refers to the amount of effort we invest in an activity

Intensity

Eileen signed up for a photography class after having seen some spectacular wildlife art pictures done by a local artist. She is likely to be experiencing:

Interest

Which of the following situations is most likely to result in conflict?

Competition for limited resources

In ______ one party perceives that its interests are being opposed or negatively affected by another party

Conflict

"What are the different needs that activate motivation's direction, intensity, and persistence?" This statement reflects which theories of motivation?

Content

Ghandi "If I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have had it at the beginning" displays...

Efficacy

Megan is a member of a group that raises money for a homeless shelter. She feels that the group spends too much time arguing the merits of different fundraisers and needs to make a decision. She calls for a vote at today's meeting. Her role is:

Energizer

The best thing a manager can do to create a functional conflict is to urge coworkers to hunker down and slog through, to simply persist

False

The contact hypothesis states that the more members of different groups interact, the more intergroup conflict they will experience

False

The integrating style of conflict handling is appropriate in all conflict situations

False

The most common response to incivility is that employees work harder to avoid its source

False

The tendency to experience groupthink decreases as a group becomes more cohesive

False

According to Schein, a crowd is merely a large group

False - not connected in some way

A person in the encourager role will:

Foster group solidarity by accepting and praising various points of view

People with high levels of positive psychological capital tend to display...

Hope, efficacy, resilience, and optimism (HERO)

Dissatisfied with his job. Says the company policy, supervision and working conditions were responsible for his dissatisfaction. According to Herzberg's theory, ______ are the extrinsic factors that create job dissatisfaction

Hygiene factors

Most frequently experienced emotion

Love

Formal groups perform two basic functions:

Organizational and individual

Which of the following does not reflect mindfulness?

Pat is biking to school when someone cuts her off and causes her to fall. She gets up and starts kicking her bicycle.

Which of the following statements about groups is NOT true?

People who do not conform to group roles are given high status by the group

Which of the following statements about incivility at work is FALSE?

Personality is highly unlikely to be a source of incivility

_______ is a characteristic that describes an org without positive OB

Single-minded

At a company, employees and teams has higher performance, greater job satisfaction, and increased organizational commitment when their manager showed ________ behaviors

Theory Y

A group role is a set of expected behaviors for members of the group as a whole

True

According to self-determination theory, a manager should provide tangible resources, time, contacts and coaching to improve employee competence

True

As a manager of two employees who are having a personality conflict, one step you should take is to document the conflict.

True

Attentional deficit can result from lack of sleep, conflicting priorities, or counterfactual thinking

True

Creativity involves a convergence between tacit and explicit knowledge

True

Donna is highly agreeable. That means she is well suited for integrative negotiations

True

Employees who flourish report less stress and more organizational commitment and job satisfaction. They perform better, and are absent less, than employees who don't flourish

True

Flexspace includes the concept of working from home

True

Functional conflict is also known as constructive or cooperative conflict

True

Groups share norms and have goals

True

In Herzberg's motivator-hygiene theory, job satisfaction and dissatisfaction arise from different sets of factors

True

In a true team, leadership must be shared

True

In equity theory, you compare your outputs and inputs to those of another person

True

Intuitive processes are influences by both expertise and feelings

True

Joanna is motivated by the feeling that she's done the best she can do. This represents intrinsic motivation

True

Members of the management faculty in the business school go out at the end of the semester to a local restaurant. They are both a formal and informal group

True

Nonrational models of decision making explain how managers actually make decisions

True

Process theories are more dynamic than content theories

True

Teams are a cornerstone of work life in today's organizations

True

The rational model of decision making explains how managers should make decisions

True

Waypower is the ability to see alternatives to achieving a goal, even when faced with adversity

True

______ are powerful forms of social control that influence group member behavior

group roles and norms

When the demands or pressures from work and family domains are mutually incompatible, a person is experiencing:

work-family conflict

Research has clearly indicated that self-managed teams perform better than traditional work groups

False

Research supports the conclusion that positive organizational practices drive outcomes at the individual level, but not the group or organizational levels

False

Tacit knowledge is information that can easily be put into words

False

The need for prestige and reputation is part of the need for _______

Esteem

Marion will receive a promotion and a raise if she completes a difficult assignment. This is an example of...

Extrinsic motivation

A holistic hunch represents a judgement that is based on a conscious integration stored in memory

False

A norm is a set of expected behaviors for a particular person

False

All work groups progress through the stages of group development to become effective teams

False

Efficacy is a component of a person's core self-evaluation, it influences how we perceive ourselves but does not influence how we perceive the world

False

Expectancy theory is a model of motivation that explains how people strive for fairness

False

In POB scenario, an org measures its success by its accumulation of wealth

False

Instinct, insight, and intuition are synonymous

False

It's clear from research that personal friendship helps organizational productivity

False

Maslow's need hierarchy and Herzberg's motivator-hygiene theories are examples of process theories

False

Norms only emerge on their own in group situations; they are not consciously formed.

False

One of the principles of conscious capitalism is to be shareholder-centric

False

Organizations should work to discourage positive deviance in the workplace

False

People who have a high need for affiliation make the best managers

False