HR Midterm 2 Review Questions
The three key elements of equity theory are outputs, inputs, and
A comparison of the ratio of outputs to inputs
Positive practices that escalate positive outcomes because of their associations with positive emotions and social capital are having _______ effect
Amplifying
A person who clarifies key issues for a group has taken on the role of
Information seeker/giver
Which three roles are especially important to groups?
Initiator, orientar, energizer
____ refers to the amount of effort we invest in an activity
Intensity
Eileen signed up for a photography class after having seen some spectacular wildlife art pictures done by a local artist. She is likely to be experiencing:
Interest
Which of the following situations is most likely to result in conflict?
Competition for limited resources
In ______ one party perceives that its interests are being opposed or negatively affected by another party
Conflict
"What are the different needs that activate motivation's direction, intensity, and persistence?" This statement reflects which theories of motivation?
Content
Ghandi "If I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have had it at the beginning" displays...
Efficacy
Megan is a member of a group that raises money for a homeless shelter. She feels that the group spends too much time arguing the merits of different fundraisers and needs to make a decision. She calls for a vote at today's meeting. Her role is:
Energizer
The best thing a manager can do to create a functional conflict is to urge coworkers to hunker down and slog through, to simply persist
False
The contact hypothesis states that the more members of different groups interact, the more intergroup conflict they will experience
False
The integrating style of conflict handling is appropriate in all conflict situations
False
The most common response to incivility is that employees work harder to avoid its source
False
The tendency to experience groupthink decreases as a group becomes more cohesive
False
According to Schein, a crowd is merely a large group
False - not connected in some way
A person in the encourager role will:
Foster group solidarity by accepting and praising various points of view
People with high levels of positive psychological capital tend to display...
Hope, efficacy, resilience, and optimism (HERO)
Dissatisfied with his job. Says the company policy, supervision and working conditions were responsible for his dissatisfaction. According to Herzberg's theory, ______ are the extrinsic factors that create job dissatisfaction
Hygiene factors
Most frequently experienced emotion
Love
Formal groups perform two basic functions:
Organizational and individual
Which of the following does not reflect mindfulness?
Pat is biking to school when someone cuts her off and causes her to fall. She gets up and starts kicking her bicycle.
Which of the following statements about groups is NOT true?
People who do not conform to group roles are given high status by the group
Which of the following statements about incivility at work is FALSE?
Personality is highly unlikely to be a source of incivility
_______ is a characteristic that describes an org without positive OB
Single-minded
At a company, employees and teams has higher performance, greater job satisfaction, and increased organizational commitment when their manager showed ________ behaviors
Theory Y
A group role is a set of expected behaviors for members of the group as a whole
True
According to self-determination theory, a manager should provide tangible resources, time, contacts and coaching to improve employee competence
True
As a manager of two employees who are having a personality conflict, one step you should take is to document the conflict.
True
Attentional deficit can result from lack of sleep, conflicting priorities, or counterfactual thinking
True
Creativity involves a convergence between tacit and explicit knowledge
True
Donna is highly agreeable. That means she is well suited for integrative negotiations
True
Employees who flourish report less stress and more organizational commitment and job satisfaction. They perform better, and are absent less, than employees who don't flourish
True
Flexspace includes the concept of working from home
True
Functional conflict is also known as constructive or cooperative conflict
True
Groups share norms and have goals
True
In Herzberg's motivator-hygiene theory, job satisfaction and dissatisfaction arise from different sets of factors
True
In a true team, leadership must be shared
True
In equity theory, you compare your outputs and inputs to those of another person
True
Intuitive processes are influences by both expertise and feelings
True
Joanna is motivated by the feeling that she's done the best she can do. This represents intrinsic motivation
True
Members of the management faculty in the business school go out at the end of the semester to a local restaurant. They are both a formal and informal group
True
Nonrational models of decision making explain how managers actually make decisions
True
Process theories are more dynamic than content theories
True
Teams are a cornerstone of work life in today's organizations
True
The rational model of decision making explains how managers should make decisions
True
Waypower is the ability to see alternatives to achieving a goal, even when faced with adversity
True
______ are powerful forms of social control that influence group member behavior
group roles and norms
When the demands or pressures from work and family domains are mutually incompatible, a person is experiencing:
work-family conflict
Research has clearly indicated that self-managed teams perform better than traditional work groups
False
Research supports the conclusion that positive organizational practices drive outcomes at the individual level, but not the group or organizational levels
False
Tacit knowledge is information that can easily be put into words
False
The need for prestige and reputation is part of the need for _______
Esteem
Marion will receive a promotion and a raise if she completes a difficult assignment. This is an example of...
Extrinsic motivation
A holistic hunch represents a judgement that is based on a conscious integration stored in memory
False
A norm is a set of expected behaviors for a particular person
False
All work groups progress through the stages of group development to become effective teams
False
Efficacy is a component of a person's core self-evaluation, it influences how we perceive ourselves but does not influence how we perceive the world
False
Expectancy theory is a model of motivation that explains how people strive for fairness
False
In POB scenario, an org measures its success by its accumulation of wealth
False
Instinct, insight, and intuition are synonymous
False
It's clear from research that personal friendship helps organizational productivity
False
Maslow's need hierarchy and Herzberg's motivator-hygiene theories are examples of process theories
False
Norms only emerge on their own in group situations; they are not consciously formed.
False
One of the principles of conscious capitalism is to be shareholder-centric
False
Organizations should work to discourage positive deviance in the workplace
False
People who have a high need for affiliation make the best managers
False