Chapter 7 Reading Quiz

In the context of 360-degree feedback processes found in organizations, identify the true statements about the verbal 360-degree technique in comparison with the leadership versatility approach.

- It tends to be used more with senior leaders because of the time and expense involved. - It provides very detailed and context-specific information on what leaders need to keep doing, do more of, and change in order to be more effective.

Click and drag on elements in order In the context of assessing leadership behaviors, arrange the steps involved in competency-based 360-degree questionnaires, the 360-degree feedback process found in organizations, in the correct order of occurrence.

1. identify the behaviors leaders need to exhibit to be effective at a particular organizational level 2. Build questionnaires that reflect the behaviors leaders need to exhibit to be effective at a particular organizational level 3. Administer the questionaries created to target individuals, superiors, peers and direct reports 4. Generate feedback reports that reflect the consolidated rating results

Match the aspects of leadership (in the left column) with their descriptions (in the right column). Instructions

A leadership behavior: Concerns a specific action, such as "setting specific performance goals for team members" A leadership skill: Consists of three components, which include a well-defined body of knowledge, a set of related behaviors, and clear criteria of competent performance

Match the aspects of leadership (in the left column) with their descriptions (in the right column).

A leadership behavior: concerns a specific action such as setting specific performance goals for team members A leadership skill: consists of three components, which include a well-defined body of knowledge, a set of related behaviors, and clear criteria of competent performance

Leaders who believe that thoughtful attention to the needs of the people for satisfying relationships leads to a comfortable, friendly organization atmosphere and work tempo have which type of leadership style?

Country Club Management

Which of the following building blocks of leader behavior is/are easiest to change?

Experience

True or false: Competency models are typically the same across organizations, especially those within a particular industry.

False; Different organizations have distinct competency models depending on the nature and size of each business, its business model, its level of globalization, and the role of technology and teams in the business.

True or false: A manager's self-appraisal is the most accurate source of information regarding leadership strengths and weaknesses.

False; Multirater assessments provide more accurate information on a leader's strengths and development needs than a self-appraisal.

Which of the following helps a group or community decide what needs to be done, why it is important that it be done, and how it is to be done?

Framing

Which of the following are job-centered dimensions of leadership behavior?

Goal emphasis and work facilitation

At which organizational level would an individual need allocate capital to maximize business success?

Group manager

Which type of leadership style suggests that exertion of minimal effort to get required work done is appropriate to sustain organization management?

Impoverished Management

Which of the following is not a source of information in a 360 degree feedback review?

Indirect reports

Focusing on getting results through personal proficiency is appropriate at which level of the Leadership Pipeline?

Individual contributor

Match the elements of a leadership skill (in the left column) with their descriptions (in the right column).

Knowledge - Good leaders understand when and to whom a particular task should be delegated. Behavior - Good leaders effectively communicate their expectations concerning a delegated task. Criteria - Good leaders check to see whether a delegated task was accomplished in a satisfactory manner.

Match the elements of a leadership skill (in the left column) with their descriptions (in the right column).

Knowledge: when and to whom a particular task should be delegated Behavior: effectively communicate their expectations concerning a delegated task Criteria: they check to see whether a delegated task was accomplished in a satisfactory manner

Early research on leader behavior at Ohio State University was completed using a questionnaire called the __________ _______ Description Questionaire

Leader Behavior

Concern for people and concern for production are the two dimensions of the _______ _________.

Leadership Grid

The leadership behavior model that provides a type of road map for people wanting to occupy that top leadership positions in an organization is called the ____ ______

Leadership Pipeline

Which method of research was central to the early research on leader behavior at Ohio State University?

Questionnaires

Match the types of 360-degree feedback processes found in organizations (in the left column) with the steps involved in these processes (in the right column).

The leadership versatility approach: Superiors, peers, and direct reports provide ratings on the extent to which target individuals demonstrate too much, just the right amount, or too little strategic, operations, enabling, or forcing leadership behavior for a particular position. The verbal 360-degree technique:Choice 10-15 superiors, peers, and direct reports are asked to share a target individual's strengths and areas of improvement as a leader in phone or face-to-face interviews

True or false: Competency-based 360-degree questionnaires are currently the most prevalent 360-degree feedback process that can be found in organizations.

This is true. In general, three types of 360-degree feedback processes can be found in organizations today. The most prevalent are competency-based 360-degree questionnaires.

True or false: Leadership behaviors are a function of intelligence, personality traits, emotional intelligence, values, attitudes, interests, knowledge, and experience.

True; This is true. Leadership behaviors (which include skills and competencies) are a function of intelligence, personality traits, emotional intelligence, values, attitudes, interests, knowledge, and experience. The factors in the bottom layer of blocks are relatively difficult to change, and they predispose a leader to act in distinctive ways.

Which of the following issues related to gender and 360 degree feedback is not true?

Women are higher self-raters than men.

Research at the University of Michigan assumes that job-centered and employee-centered behaviors are

at opposite ends of a single continuum of leadership behavior.

Analyzing issues, making decisions, financial savvy, and strategic thinking are all _____ skills.

business

According to the text, organizing a campaign to stop the construction of a Walmart store is an example of _____ ________ .

community leadership

The text defines the process of building a team of volunteers to accomplish some important community outcome as ______ ______ .

community leadership

According to the Ohio State studies, _______ refers to how friendly and supportive a leader is to subordinates.

consideration

In contrast to researchers at the University of Michigan, researchers at Ohio State believed that _____.

consideration and initiating structure were independent continua

Research on 360-degree feedback in organizations shows that emotions are contagious, which means that someone hanging out with a friend who is despondent, mad, or elated is much more likely to exhibit the same emotions. This is known as the ____ ______ .

contagion effect

Competency models

describe that behaviors and skills managers need to exhibit if an organization is to be successful

Which of the following statements on 360 degree feedback in organizations is not true?

f: 360 degree feedback systems are designed to make comparisons between people. t: A well-constructed questionnaire is essential to the validity of 360 degree feedback. t: At least one study found that shareholder value dropped in companies using 360 degree feedback. t: Many researchers have found that leaders who received 360 degree feedback had higher performing work units than those that did not.

According to the Leadership Grid, the most effective leaders have a _____ concern for people and a ____ concern for production.

high, high

Research on 360 degree feedback shows that the least effective leaders had _____ self ratings and ____ ratings of others

high, low

In the context of the contagion effect, research on 360-degree feedback in organizations shows that _____.

individuals who work for superiors receiving above-average ratings from others are likely to receive above-average ratings themselves

How much a leader emphasizes meeting work goals and accomplishing tasks is referred to as ______ ______.

initiating structure

Leadership competencies and behaviors having to do with adapting to stress, goal orientation, and adhering to rules refer to

intrapersonal skills.

In which country is 360 degree feedback unlikely to be effective?

japan

An assessment that includes feedback from a boss, from direct reports, from peers, and from oneself is called 360 degree or _____ feedback

multirater

Another term for 360 degree feedback is _______ feedback

multirater

Which of the following is not a use of the Leadership Pipeline model?

n: Identifying a cadre of upcoming leaders y: Highlighting the types of behaviors that leaders need to exhibit at different organizational levels y: Explaining where leaders need to spend their time y: Identifying what leaders should be focusing on

True or false: Former General Electrics CEO Jack Welch credits much of the success of the company to 360 degree feedback.

true; Jack Welch has stated that multirater systems have been critical to GE's success.

Which of the following is not one of the three components of community leadership?

y: framing y:social capital y:mobilization n: organization

Which of the following was not one of the four categories of leadership behaviors identified in the University of Michigan studies?

y: leader support y: interaction facilitation y: goal emphasis y: work facilitation n: subordinate control