chapter 8

What are line managers?

those directly responsible for achieving the organizations production goals by issuing orders of enforcement and dicipline

definition of line of authority

two way lines of responsibility, authority and communication from top to bottom of the organization

what is networking?

using communication technology to link organizations and allow them to work together on common objectives

when designing responsive organizations, what 4 decisions do firms have to make?

- centrialization versus decentrialization - span of control - tall versus flat - departmentalization

four ways to structure and organization?

- line - line and staff - matrix - cross functional

a cross functional team includes what 3 things?

- suppliers - distributors - customers

what is a line organization?

an organization that has direct two-way lines of responsibility, authority, and communication running from the top to the bottom of an organization

why is adapting to change one of the hardest challenges facing any manager?

because employees and managers can get stuck in their ways

groups pf employees from different departments who work together on a long-term basis and are empowered to make decisions without management approval are...?

cross-functional self-managed teams

the structure that details lines of responsibility, authority, and position that represents different types of organizational designs is known as...?

formal organization

What are cross-functional teams?

groups of employees from different departments who work together on a long-term basis

a firm that has marketing department organized geographically and production process organized by function has what type of departmental structure?

hybrid

what is matrix organization?

if an organization temporarily borrows specialist from different functional areas to accomplish a common project

production workers, distribution people, and marketing personnel who are responsible for directly achieving organizational goals are called what?

line personnel

what is the present moment or the actual time in which an event takes place?

real time