chapter 8 concept questions

Identify types of resistance to change?

Self-interest, lack of understanding and trust, uncertainty, and different assessments goals

Name the three types of organizational development.

mergers/acquisitions, organizational decline/revitalization, and conflict management

Name and define several organizational development activities.

Team-building activities: enhances the cohesiveness and success of organizational groups and teams. Survey-feedback activities: begins with a questionnaire distributed to employees on values, climate, participation, leadership, and group cohesion within their organization. Large-group interventions: brings together participants from all parts of the organization--often including stakeholders outside the organization as well-- to discuss problems of opportunities and plan for change.

What is the role of a new venture team?

A unit that is separate from the rest of the organization that is responsible for developing and initiating a major innovation.

Know specific tactics to overcome resistance to change.

Communication and education, participation, negotiation, coercion, and top management support.

Name the three innovative strategies for new products and technologies?

Exploration, cooperation, and innovation roles

Name the four roles in organizational change.

Inventor, champion, critic and sponsor