Chapter 9: Project Human Resource Management 2

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According to Blake and Mouton, project managers who use _____ method use a give-and-take-approach to resolving conflicts

compromise

The bottom four needs in Maslow's structure are referred to as _____ needs

deficiency

In the Tuckman model, _____ occurs when the emphasis is on reaching the team goals, rather than working on team process

performing

A ______ is a column chart that shows the number of resources assigned to a project over time

resource histogram

In the Tuckman model, ______ occurs as team members have different opinions as to how the team should operate

storming

Psychologist David Merril describes ______ as reactive and task-oriented

"Analyticals"

_____ involves building individual and group skills to enhance project performance

Developing the project team

_____ is best known for developing Theory X and Theory Y

Douglas McGregor

According to Covey, project managers mush use win/lose approach in making decisions

False

Assignment, budget, promotion, money, and penalty influence bases are automatically available to project managers as part of their position

False

IA RAM is used only to assign detailed work activities

False

In the Social Styles Project team building activity, drivers are reactive and people-oriented

False

Project managers must try to avoid conflict at all costs as all conflict within groups is bad

False

_____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance

Managing the project team

According to McClelland's acquired-needs theory, people who need personal _____ want to direct others and can be seen as bossy

Power

______ is at the top of Maslow's hierarchy of needs

Self-acturalization

Managers who follow _____ assume that the average worker wants to be directed and prefers to avoid responsibility

Theory X

A staffing management plan describes when and how people will be added to and taken off the project team

True

The first dimension of psychological type in the MBTI signifies whether people draw their energy from other people )extroverts) or from inside themselves (introverts)

True

Key outputs of ______ process are project staff assignments, resource calendars, and project management plan updates

acquiring the project team


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