Chapters 1-7 part 2

The purpose of _____ is to provide potential employees with an accurate introduction to a job so that they can better evaluate the employment situation.

A realistic job preview

Stacy, an HR Manager at Stack Bank, posts a job advertisement for the position of loan officer on the website of the American Bankers Association. This will allow Stacy to determine the _____ for the role of a loan officer.

Applicant population

What is an advantage of using technology in recruiting?

Applicants can respond quickly to job postings by sending electronic responses.

In the context of equity theory, what is considered an input?

Educational level

What is a job?

It is a grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee

The _____ includes all individuals available for selection if all possible recruitment strategies are used.

Labor force population

A _____ is a qualified individual who is not actively looking for work but might be interested if the right job comes along.

Passive job candidate

In the context of the motivation/hygiene theory, what is considered a motivator?

Recognition

The process of generating a pool of qualified applicants for organizational jobs is called _____.

Recruiting

Which of the following occurs when an interviewer allows a positive characteristic about a job applicant to overshadow other evidence?

The halo effect

What statement is true of employee turnover?

The turnover of poorly performing individuals is considered functional.

Compared to internal recruiting, an advantage of external recruiting is that:

it has the potential to generate larger applicant pools.

What candidates has the highest probability of being rejected by a U.S. organization that follows ethical HR practices and recruits nontraditional diverse workers? A 40-year-old African American who was unemployed for 15 years A 30-year-old woman with a hearing impairment A 45-year-old single mother A 24-year-old Danish woman without a U.S. visa

A 24-year-old Danish woman without a U.S. visa

Who developed the earliest need-based theory of human motivation?

Abraham Maslow

John's Hospital is recruiting for the post of oncology nurse practitioner. what will most likely help the hospital target qualified applicants?

Advertising on a niche website that targets occupations in nursing

Maria is an employee at Lyric Inc. Her colleagues describe her as friendly and gregarious. She is a good team player and is always willing to help others. She also likes socializing with her colleagues outside of work. In the context of David McClelland's three needs theory, Maria is most likely driven by a need for _____.

Affiliation

Argon Inc. has had a high turnover rate in the past quarter. The HR managers of the company want to assess and manage employee work attitudes to ensure good retention. Which of the following tools is most likely to help the HR managers evaluate employees' feelings and beliefs about their jobs and the organization?

An attitude survey

What represents an employer applying the principles of positive reinforcement to address absenteeism?

An employer giving gift vouchers to employees for meeting attendance standards

_____ indicates the right of an employer or an employee to terminate employment at any time with or without notice or cause (where applicable by state law).

At-will employment

Patrick, a job applicant, was asked by his interviewer, "In your previous job, how did you handle employees who were poor performers?" Given this information, it can be said that Patrick most likely attended a:

Behavioral interview

According to Abraham Maslow, soon after a person has fulfilled his or her safety needs, he or she will strive to fulfill his or her _____.

Belongings needs

Gerard, a job applicant, was asked by a company to appear for an interview. During the interview, Gerard spent most of the time providing details about his education and work experience to the interviewer. This best exemplifies a _____.

Biographical interview

Mario, a recent college graduate, applied for a job with a firm that provides security to high-profile individuals. During the selection process, he was given a test for visual memory. Tests such as these are best classified as:

Cognitive ability tests

In the context of the types of executive search firms, _____ charge a fee only after a candidate is hired by a client company

Contingency firms

What is true of school recruiting and college recruiting

Cooperative programs with employers generate qualified future applicants for full-time positions.

Identify a true statement about drug testing.

Drug testing is widely used by employers as a selection tool.

Edison Inc., an electrical utility company, is venturing into a business in which electricity is generated through solar and wind energy. What job recruitment strategies should be incorporated by the HR Director at Edison to reduce the existing disparate impact in the company?

Emphasizing external recruiting methods to attract skilled minority applicants

What is true of the disciplinary approach used by organizations to address absenteeism?

Employees who are absent in excess of policy limits receive warnings if their attendance does not improve.

What is an example of a compressed workweek in the Untied States?

Employees working for 10 hours, four days a week

What is a major reason why employers use independent contractors

Employers obtain significant savings because benefits are not provided to independent contractors.

_____ is defined as the perceived fairness of what a person does compared with what the person receives for doing it.

Equity

In the context of the two-factor theory, what needs of employees do motivators primarily try to fulfill?

Esteem needs

Mark was terminated by his company because of his poor client management skills, which resulted in the company losing one of its major clients. Mark's termination best exemplifies _____.

Involuntary turnover

Which of the following is a purpose of an application form?

It is a basic employee record for applicants who are hired

Hugo Gonzalez, the CEO at Hugo Tech Inc., believes that male employees are likely to switch jobs more frequently than female employees. He instructs his HR team to favor female candidates over male candidates in the recruitment and selection process. What is most likely true of the recruitment practice at Hugo Tech?

It is a violation of Title VII of the Civil Rights Act

How does an exit interview help an organization in its employee retention efforts?

It provides managers and supervisors with information for improving company efforts to reduce employee turnover.

What is a feature of Internet recruiting

It requires employers to track applicants and file EEO reports.

What statement is true of the Americans with Disabilities Act?

It requires that organizations identify the essential job functions of a job.

Train Tax, a tax preparation company, has identified that the total cost of its employee benefits contributes to 30 percent of the company's expenses. What should be incorporated by Train Tax to reduce its cost associated with employee benefits?

It should employ temporary workers

_____ involves broadening the scope of a job by expanding the number of different tasks that are performed.

Job enlargement

_____ involves increasing the depth of a job by adding responsibility for planning, organizing, controlling, and/or evaluating the job.

Job enrichment

Colette Value Inc., a game development firm, has received a new project that involves the development of a mobile game. The project must be completed within a year. The company, however, is facing a shortage of mobile game developers and must hire 50 developers to ensure the timely completion of the project. As a result, the firm decides to take part in a job-related event that would give the firm access to a large pool of applicants at the same time. What recruitment options has Colette Value decided to use to find a large number of suitable candidates in a short time?

Job fairs

Cho, an employee at SunFun LLC, is responsible for handling the job analysis process in her organization. She has developed job descriptions and job specifications. What would typically be Cho's next step?

Maintaining and updating job descriptions and job specifications

_____ play a significant role in job design because they are commonly the people who establish jobs and their design components.

Managers

What is true of managers' influence on and control over job characteristics and the characteristics of the people in an organization?

Managers can influence or control job characteristics, but they usually cannot control the basic characteristics of people.

Placement of people in an organization can be seen primarily as a(n) _____.

Matching process

In the context of Abraham Maslow's hierarchy of needs theory, what needs will a person strive to fulfill first?

Physiological needs

The ultimate purpose of selection is _____, or fitting a person to the right job.

Placement

Max, an employee at HiFi LLC, is responsible for performing the job analysis process in her organization. She is currently planning the job analysis. What is Max's next step?

Preparing for and introducing job analysis

In the context of equity theory, what is considered an outcome?

Prestige

What is a direct cost of absenteeism?

Replacement for absent workers

Studies have shown that women are more likely to apply for a job when the job ad contains the word _____.

Responsible

The process of choosing individuals with the correct qualifications needed to fill jobs in an organization is called _____.

Selection

Ability, intelligence, and conscientiousness are _____.

Selection criteria

The problem of _____ occurs when interviewers decide whether an applicant is suitable for a job within the first two to four minutes of the interview and spend the rest of the time looking for evidence to support their decision.

Snap judgment

A(n) _____ interview is more reliable and valid than other interview approaches.

Structured

A _____ is defined as a distinct, identifiable work activity comprised of motions that employees perform.

Task

In the context of job analysis methods, which of the following is a difference between the observation method and the interview method?

The observation method is best suited for repetitive jobs with short cycle times, while the interview method is best suited for technical or complicated jobs.

Charu, an efficient waitress at a family restaurant, consistently gets low tips from customers. She announces that she is quitting her job to take another job at a newly opened casino. This best exemplifies _____.

Voluntary turnover

Many talented teachers at Sunnydale High School resigned from their jobs in the past year. The Administrative President of the school board is in a fix and is unable to identify a reason for this attrition. The school pays competitive wages to its teachers and even gave them a pay hike recently. In this scenario, which of the following points should Sunnydale's Administrative President keep in mind when devising a solution to the problem?

When pay is competitive, other job factors become more important than the pay employees receive.

Danica graduated from college during a severe economic recession. She then accepted a job as a trainer for a major national bank. Danica was one of the top candidates when she was hired by the bank. Three months into her job, she began to feel like she did not belong there because her values did not align with those of the company. This best exemplifies _____.

a poor person/organization fit

A new casino wants to hire about 1,000 employees for its new resort. Applicants are asked to complete an online questionnaire that will later be analyzed using computer software. Only those applicants who have previously worked in hotels and casinos will be considered eligible for the next step in the hiring process. This best exemplifies _____.

a pre-employment screening process

In verifying the identities and credentials of job applicants, employers must use the revised form I-9 for each employee hired and must _____.

determine within 72 hours of hiring whether a job applicant is a U.S. citizen, registered alien, or illegal alien

Angela is a self-employed graphic artist. She is usually hired by companies for special projects that last from a week to six months. Angela can be best described as a(n) _____.

independent contractor

_____ is the desire that exists within a person that causes that individual to act.

motivation

A(n) _____ typically hires the staff of an employer and writes paychecks, pays taxes, prepares and implements HR policies, keeps all the required HR records for the employer, and bears legal liability for a fee.

professional employer organization

_____ is the extent to which a test or measure repeatedly produces the same results over time.

reliability

Unlike psychomotor tests, work sample tests:

require an applicant to perform a simulated task that is a specified part of the target job.

The designation EEO/M-F/AA/ADA in the employment advertisements of an employer indicates that:

the employer has a policy of complying with equal employment regulations.

In the context of the qualities of selection predictors, validity refers to:

the extent to which a test measures what it claims to measure.

Frederick Herzberg proposed _____.

the motivation/hygiene theory