Chp 3 Quiz- CISM3131 Lewis
which of the following is true? -Information systems should help organizations achieve strategic objectives -information systems can improve the primary and support activities of an organization's value chain -information systems should support the business processes established to achieve an organizational strategy -all the above
all the above
T/F: value chains do not exist in service-oriented companies
false
which activity of the value chain includes ordering and receiving raw materials for manufacturing? a) inbound logistics b) operations/manufacturing c) outbound logistics d) marketing
inbound logistics
in the process of determining a firm's management information systems, after developing a competitive strategy, a firm determines: a) the industry structure b) its value chain c) its information requirements d) its business processes
its value chain
T/F: Each stage of an organization's value chain accumulates costs and, ideally, adds value to the product
true
T/F: MIS management involves the management and use of processes, information systems, and information to help organizations achieve their strategies
true
T/F: The competitive strategy of an organization determines its value chain, which, in turn, determines its business processes
true
T/F: each of the 3 competitive forces in Porter's 5 forces model concerns the danger of customers taking their business elsewhere
true
T/F: support activities in an organization's value chain include the processes of finding vendors, setting up contractual arrangements, and negotiating prices
true
Porter defines ____ as the amount of money that a customer is willing to pay for a resource, product, or service a) price b) value c) premium d) cost
value