Chp 3 Quiz- CISM3131 Lewis

which of the following is true? -Information systems should help organizations achieve strategic objectives -information systems can improve the primary and support activities of an organization's value chain -information systems should support the business processes established to achieve an organizational strategy -all the above

all the above

T/F: value chains do not exist in service-oriented companies

false

which activity of the value chain includes ordering and receiving raw materials for manufacturing? a) inbound logistics b) operations/manufacturing c) outbound logistics d) marketing

inbound logistics

in the process of determining a firm's management information systems, after developing a competitive strategy, a firm determines: a) the industry structure b) its value chain c) its information requirements d) its business processes

its value chain

T/F: Each stage of an organization's value chain accumulates costs and, ideally, adds value to the product

true

T/F: MIS management involves the management and use of processes, information systems, and information to help organizations achieve their strategies

true

T/F: The competitive strategy of an organization determines its value chain, which, in turn, determines its business processes

true

T/F: each of the 3 competitive forces in Porter's 5 forces model concerns the danger of customers taking their business elsewhere

true

T/F: support activities in an organization's value chain include the processes of finding vendors, setting up contractual arrangements, and negotiating prices

true

Porter defines ____ as the amount of money that a customer is willing to pay for a resource, product, or service a) price b) value c) premium d) cost

value