CIS 9490 Exam # 1

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horizontal system

a system that can be adapted for use in many different types of companies

mission-critical system

a system that is vital to a company's operations

knowledge base

allows users to find information by entering keywords or questions

legacy system

an older system

information system

combines technology, people and data to provide support for business functions such as order processing, inventory control, human resources, accounting and many more

service-oriented

companies include consultants, vendors, software developers and service providers

data

consists of basic facts that are system's raw material

hardware

consists of everything in the physical layer of the IS

applicaion software

consists of programs that support day-to-day business functions and provide users with the information they need

information

data that has been transformed into output that is valuable to users

processes

describe the task and business functions that users, managers, and IT staff members perform to achieve specific results

vertical system

designed to meet the unique requirements of a specific business or industry, such as web-based retailer, a medical practice or an auto dealership

users

end users

product-oriented

firms manufacture computers, routers, microchips

business process model (BPM)

graphically displays one or more business processes, such as handling an airline reservation, filing a product orders

radio frequency identification (RFID)

high frequency radio waves to track physical object

inference rules

knowledge management system where logical rules that identify data patterns and relationships

server farm

large concentration of servers working together

systems software

manages the hardware components

business profile

overview of company's mission, functions, organization, products, services, customers, suppliers, competitors, constraints and future direction

stakeholders

people who have an interest in the information system

Moore's Law

prediction that number of transistors on an integrated circuit chip would double about every 24 months

transaction processing systems (TP)

process data generated by day-do-day business operations

business support systems

provide job-related information support to users at all levels of a company

enterprise computing

refers to information system that support company-wide operations and data management requirements

Information Technology

refers to the communication of hardware, software, and services that people use to manage, communicate, and share information

software

refers to the programs that control the hardware and produce the desired information results

system

set of related components that produces specific results

business process modeling notation (BPMN)

standard shapes and symbols to represent events, processes, workflows and more

systems analysis and design

step-by-step process for developing high-quality information systems

enterprise resource planning (ERP)

systems provide cost effective support for users and managers throughout the company

management information systems

systems where managers are primary users

systems analyst

valued member of IT department team who helps plan, develop, and maintain information systems.


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