CIS CHAPTER 1 HW
In 2017, American business spent ________ on information systems hardware, software, and telecommunications equipment.
$1 TRILLION
A large grocery chain has implemented a new "scan, bag, and go" technology that allows customers to shop with greater independence. Which of the following options BEST describes the effect of this technology on business?
Businesses are using information technology to achieve higher levels of operational efficiency.
The study of information systems is a multidisciplinary field. Which of the following lists accurately includes all of thedisciplines?
Computer Science, Operations Research, Sociology, Management Science, Economics, Psychology
________ includes components that collect, process, store, and distribute information to support decision making and control in a business.
Information Systems (IS)
Which of the following options has drastically reduced the costs of operating and transacting on a global scale?
Internet
________ deals with both behavioral and technical issues regarding information systems, and focuses on thedevelopment, use, and impact of systems by managers and employees.
Management Information Systems (MIS)
which of the following statements is true about the field of management information systems?
The focus of MIS is on planning and managing data, procedures, and people.
Select the item below that is NOT one of the ways in which computer science contributes to the understanding of information systems.
Theory of business process development
All of the following indicate that a business has gained competitive advantage EXCEPT ________.
a balanced budget
An information system can be defined as ________.
a set interrelated components
When Sam describes diagramming a business process and understanding the purpose of the IS she is designing she is referring to _____.
abstract thinking
Today's businesses are characterized by ________.
an emphasis on competency and skills
A scanner used to capture a product's code (i.e., SKU) is considered ________.
an input
The field of management information systems (MIS) deals with ________ issues as well as technical issues related to the development and use of information systems in an organization.
behavioral
An approach to the study of information systems that focuses on changes in attitude, management, and organization policy is called the ________.
behavioral approach
Companies analyzing huge amounts of data, social media, and other data points represent an emerging area of ________.
big data
How a company produces, delivers and sells its products and services in the marketplace is called a(n) ________.
business model
The logically related tasks and behaviors that companies carry out to achieve a specific outcome are called ________.
business processes
Which one of the following is NOT one of the major business functions or specialized tasks performed by business organizations and supported by information systems?
collective bargaining
The technical approach to information systems includes ________.
computer science and management science
all of the following are components of an IS except _____
culture
A raw fact would be considered ________.
data
The millions of product bar codes scanned at supermarket checkout counters everyday are examples of ________.
data
the _____ component of an information system is considered a bridge that connects the computer side and the human side of the system.
data
A(n) ________, such as a clerk, uses data for things such as scheduling.
data worker
When technology must be changed and designed to fit the needs of the organization and individuals, it may need to be________ to adjust the fit between the organizational needs and the technology.
de-optimized
If almost all an organization's significant business relationships are digitally enabled, it would be called a(n) ________.
digital firm
A(n) ________ is one in which nearly all of the organization's significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.
digital firm
Firms use a(n) ________ to coordinate their activities with other firms.
extranet
A business model describes ________.
how a company produces, delivers, and sells a product or service to create wealth
A raw fact shaped into a meaningful form is ________.
information
________ includes hardware and software an organization needs to compete in the marketplace.
information technology (IT)
The world's largest network is the ________.
internet
Using Internet technology to create an internal system is called a(n) ________.
intranet
A job opening for someone who "has the ability to use analytical reasoning and relevant judgment to address customer service issues, as well as generate new ideas," would be best filled by a(n) ________.
knowledge worker
Which of the following people are responsible for designing products or services and creating new knowledge for thefirm?
knowledge workers
All of the following are major business functions performed by an organization EXCEPT ________.
maintenance
Information technology comprises computer hardware, computer software, data management technology, and________.
networking and telecommunications technology
Sending a copy of an airline ticket to your printer is an example of ________.
output
All of the following disciplines contribute to the contemporary approaches to information systems EXCEPT ________.
philosophy
The behavioral approach to information systems includes ________.
psychology and sociology
All of the following are interrelated changes in the technology area that impact businesses EXCEPT ________.
quantum computing
The ________ view jointly optimizes the social and technical systems used in production.
sociotechincal
The information systems approach to this textbook is the ________.
sociotechnical approach
A company that produces a new low-cost product based on improved decision making has likely achieved a(n) ________.
strategic business objective
When Sam describes modeling the inputs and outputs of an IS and understanding how they relate to other systems she is describing _____.
systems thinking
Which of the following statements is NOT accurate regarding how information systems are transforming business?
Fifty-five percent of the entire population now use desktop computers, and their sales are soaring.