COM 100 Quizzes Unit One

Three reasons differences in perception occur?

Identity factors, past experiences, present feelings & circumstances

As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out here." The nonverbal cue here is

Illustrator

Which of the following is a good example of a complementary relationship?

She is shy and he likes to speak for both of them

What is ethnocentrism?

The belief that our own group or culture is superior to all other groups or cultures

The "systematic arrangement of symbols to create meaning in the mind of another" is known as

code

In which type of culture would it be more likely for extended family members to live with nuclear family members?

collectivist

Nonverbal Code

communication codes consisting of symbols that are not words

Which of the following countries would most likely be an On-time culture?

germany

In relationships, formalized patterns of actions or words that are followed regularly and are indicators of relational uniqueness are called

rituals

Impression management

the attempt by people to get others to see them as they want to be seen

Denotative meaning

the literal or dictionary meaning of a word or phrase

Personal space

the physical space individuals maintain between themselves and others

What type of culture is most likely to tolerate ambiguity, uncertainty, and diversity?

uncertainty accepting

Which type of culture tolerates ambiguity and uncertainty?

uncertainty and accepting

Describe active listening

-attempting to hear and understand what a person is saying -mirroring, paraphrasing, emotional labeling, summarizing -demonstrates attentiveness

Intimate space

0-1.5 feet

Public space

12 feet or more

Social space

4-12 ft

College students spend approximately what proportion of their time listening to others and the mass media?

50%

Which of the following is most likely an example of an assigned group?

A teacher assigned a group of teachers to repaint the cafeteria

Language that puts down people for being young or old is

Ageist Language

Defining characteristics of a small group

Behavior of the group is based on norms, values, and procedures accepted by members of the group, Each person in the group has a sense of belonging or membership, Each person's success is contingent upon the success of the group in achieving its goal.

When you paraphrase the speaker's message and intent, ask questions, or invite corrections, you are

Checking your understanding or perception of the speaker

All of the following are examples of individualistic cultures EXCEPT

China

Which concept of group leadership assumes that interpersonal influence is the primary skill needed by an effective group leader?

Communicative competencies approach

Lakopa is good at writing and understanding literature; Marian is a whiz at math and statistics; together they make a great pair. The concept of friendship illustrated here is

Complementary

When you analyze the speaker and the situation to make judgments about the message presented, you are engaging in

Critical thinking

Rosa and Mike are out on a date. During the course of conversation, Mike tells Rosa that his parents recently got divorced. After hearing this, Rosa feels compelled to tell Mike that her parents were divorced when she was very young. What factor affecting self-disclosure can be identified here?

Disclosure tends to feel reciprocal

Which term refers to communication between two people?

Dyadic

Raymond and Terry have a strong relationship and share many things with each other. At times, however, Raymond feels that Terry wants to know what he is doing at all times. Which dialectical tension is Raymond most likely experiencing?

Expression and privacy

Which of the following is the best example of how role affects perception?

I am an honor student and president of student body

When you look at yourself in the mirror and decide that you need to comb your hair, you are using what context of communication?

Intrapersonal

What is the least public form of communication?

Intrapersonal: Communication w/ oneself

Mass context

James is at home watching a politically oriented discussion show on cable TV. One of the commentators is making arguments that are faulty, which makes James very angry. But James cannot express that to the commentator on TV. James is feeling the frustrations of which context of communication?

Technical language that has been developed by a professional group

Jargon

Which of the roles described here is more of an informal role than a formal role?

Jenny's role of "taskmaster" because of her ability to maintain focus and not be sidetracked by frivolity and side talk

Which of the following best typifies the meaning of the Sapir-Whorf hypothesis?

Language Shapes Perception

The phrases "This will be on your quiz Friday" and "The second type of listening is..." are examples of

Lecture cues

What is a euphemism? Example

Less negative or offensive way of saying something. Rest room

Which of the following is true about men's listening behaviors as compared to women's listening behaviors?

Men listen in order to take action to solve problems

Which of the following statements about touch is FALSE?

Men value touch more than women

The component of communication that consists of facial expressions, words, and phrases is the

Message

Which of the following is the best example of concreteness?

My home is Isle, Minnesota, population 409.

Do words only have meanings that people give them?

No

When you do not listen well because you are daydreaming, it is because of

Noise: anything that interferes with, distorts, or slows down the transmission of information

A person groups stimuli into meaningful units during which part of perception?

Organization

The study of nonword sounds that communicate meaning is called

Paralinguistics

The idea that our past experiences lead us to see the world in a particular way that is difficult to change is called

Perceptual constancy

The same bottom-feeding fish known as bullheads in Minnesota are called catfish in Ohio. This language phenomenon is classified as

Regionalism

What is one strategy for appropriate self-disclosure in interpersonal relationships?

Reveal information to others as they reveal information to you.

Semantics can be defined as the

Science of meaning in language

When you remember how wonderful your mother was but forget how often she made you feel inadequate, then you are exhibiting the perception concept called

Selective retention

Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This would be because the information only went as far as Aarav's

Short-term memory

Which of the following is essential to demonstrating active listening?

Sit or stand so you are directly facing the speaker

A distance of 10 feet between two people talking is what Edward T. Hall referred to as

Social distance

Which statement about stereotyping is true?

Sometimes stereotypes are positive

________ is where you assume that all members of a group are alike.

Stereotyping

A relationship in which the two people are very similar is called

Symmetrical relationship

The term that refers to the arrangement of words

Syntax

The accumulation of various types of mass communication (radio, television, newspapers, Internet, etc.) into one medium is called

Technological convergence

Which of the following is the best example of selective attention?

The girl immediately noticed the person who looks like someone she knows

Which of the following is NOT an example of a group norm?

The group is prohibited from meeting on weekends

Perception checking is a skill that helps us

Understand another person and his or her message more accurately

As he drove out of the driveway, he saw his wife waving but did not realize that she wanted him to stop to avoid running over the tricycle. He thought she was just waving good-bye. The problem in this nonverbal episode is that we

Used the same cue to communicate a variety of meanings

Which part of the listening process is responsible for interpreting and assigning meaning to stimuli?

Working memory

Affect display

a gesture that communicates emotion

According to the textbook, first impressions

are based on comparisons to ourselves

In reference to chronemics, polychronic people might ________, whereas monochronic people might ________.

arrive and leave late; arrive or leave on time or early

If someone in a marginalized group tries to fit in with the dominant group, he or she is striving for what goal of intercultural communication?

assimilation

The preferred way to avoid an ethnocentric perspective is to

be cautious about assuming similarity and recognize differences among people

Americans have a cultural bias that favors which leadership style described in the book?

democratic leadership

The great Tennessee basketball coach Pat Summit is able to win so often because her team understands what the opponent is trying to do on offense and defense. Pat Summit is a master at knowing what types of plays the other team is going to run during the game. What type of power might she possess?

expert power

According to William Schultz, three interpersonal needs that are satisfied through interaction with others are

inclusion, affection and control

Contexts of Communication

intrapersonal, interpersonal, small group, organizational, public/rhetorical, mass, intercultural

The statement "I don't care; whatever you want to do is fine with me" is most likely to be uttered by a

laissez faire leader

Describe empathetic listening

listening to experience what the speaker thinks or feels

The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as

proximity

The great Tennessee basketball coach Pat Summit is able to motivate her players because she has charisma and her players respect her a great deal. What type of power might she possess?

referent power

When other members of a group admire and respect a person, that person has

referent power

Which relational dialectic involves tensions surrounding the need for consistency in a relationship as well as "newness and novelty"?

stability and change

Communication by touch is called

tactile communication

What is code sensitivity?

using words and nonverbal communication that are easy for the interpreter to understand