COM 100 Quizzes Unit One
Three reasons differences in perception occur?
Identity factors, past experiences, present feelings & circumstances
As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out here." The nonverbal cue here is
Illustrator
Which of the following is a good example of a complementary relationship?
She is shy and he likes to speak for both of them
What is ethnocentrism?
The belief that our own group or culture is superior to all other groups or cultures
The "systematic arrangement of symbols to create meaning in the mind of another" is known as
code
In which type of culture would it be more likely for extended family members to live with nuclear family members?
collectivist
Nonverbal Code
communication codes consisting of symbols that are not words
Which of the following countries would most likely be an On-time culture?
germany
In relationships, formalized patterns of actions or words that are followed regularly and are indicators of relational uniqueness are called
rituals
Impression management
the attempt by people to get others to see them as they want to be seen
Denotative meaning
the literal or dictionary meaning of a word or phrase
Personal space
the physical space individuals maintain between themselves and others
What type of culture is most likely to tolerate ambiguity, uncertainty, and diversity?
uncertainty accepting
Which type of culture tolerates ambiguity and uncertainty?
uncertainty and accepting
Describe active listening
-attempting to hear and understand what a person is saying -mirroring, paraphrasing, emotional labeling, summarizing -demonstrates attentiveness
Intimate space
0-1.5 feet
Public space
12 feet or more
Social space
4-12 ft
College students spend approximately what proportion of their time listening to others and the mass media?
50%
Which of the following is most likely an example of an assigned group?
A teacher assigned a group of teachers to repaint the cafeteria
Language that puts down people for being young or old is
Ageist Language
Defining characteristics of a small group
Behavior of the group is based on norms, values, and procedures accepted by members of the group, Each person in the group has a sense of belonging or membership, Each person's success is contingent upon the success of the group in achieving its goal.
When you paraphrase the speaker's message and intent, ask questions, or invite corrections, you are
Checking your understanding or perception of the speaker
All of the following are examples of individualistic cultures EXCEPT
China
Which concept of group leadership assumes that interpersonal influence is the primary skill needed by an effective group leader?
Communicative competencies approach
Lakopa is good at writing and understanding literature; Marian is a whiz at math and statistics; together they make a great pair. The concept of friendship illustrated here is
Complementary
When you analyze the speaker and the situation to make judgments about the message presented, you are engaging in
Critical thinking
Rosa and Mike are out on a date. During the course of conversation, Mike tells Rosa that his parents recently got divorced. After hearing this, Rosa feels compelled to tell Mike that her parents were divorced when she was very young. What factor affecting self-disclosure can be identified here?
Disclosure tends to feel reciprocal
Which term refers to communication between two people?
Dyadic
Raymond and Terry have a strong relationship and share many things with each other. At times, however, Raymond feels that Terry wants to know what he is doing at all times. Which dialectical tension is Raymond most likely experiencing?
Expression and privacy
Which of the following is the best example of how role affects perception?
I am an honor student and president of student body
When you look at yourself in the mirror and decide that you need to comb your hair, you are using what context of communication?
Intrapersonal
What is the least public form of communication?
Intrapersonal: Communication w/ oneself
Mass context
James is at home watching a politically oriented discussion show on cable TV. One of the commentators is making arguments that are faulty, which makes James very angry. But James cannot express that to the commentator on TV. James is feeling the frustrations of which context of communication?
Technical language that has been developed by a professional group
Jargon
Which of the roles described here is more of an informal role than a formal role?
Jenny's role of "taskmaster" because of her ability to maintain focus and not be sidetracked by frivolity and side talk
Which of the following best typifies the meaning of the Sapir-Whorf hypothesis?
Language Shapes Perception
The phrases "This will be on your quiz Friday" and "The second type of listening is..." are examples of
Lecture cues
What is a euphemism? Example
Less negative or offensive way of saying something. Rest room
Which of the following is true about men's listening behaviors as compared to women's listening behaviors?
Men listen in order to take action to solve problems
Which of the following statements about touch is FALSE?
Men value touch more than women
The component of communication that consists of facial expressions, words, and phrases is the
Message
Which of the following is the best example of concreteness?
My home is Isle, Minnesota, population 409.
Do words only have meanings that people give them?
No
When you do not listen well because you are daydreaming, it is because of
Noise: anything that interferes with, distorts, or slows down the transmission of information
A person groups stimuli into meaningful units during which part of perception?
Organization
The study of nonword sounds that communicate meaning is called
Paralinguistics
The idea that our past experiences lead us to see the world in a particular way that is difficult to change is called
Perceptual constancy
The same bottom-feeding fish known as bullheads in Minnesota are called catfish in Ohio. This language phenomenon is classified as
Regionalism
What is one strategy for appropriate self-disclosure in interpersonal relationships?
Reveal information to others as they reveal information to you.
Semantics can be defined as the
Science of meaning in language
When you remember how wonderful your mother was but forget how often she made you feel inadequate, then you are exhibiting the perception concept called
Selective retention
Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This would be because the information only went as far as Aarav's
Short-term memory
Which of the following is essential to demonstrating active listening?
Sit or stand so you are directly facing the speaker
A distance of 10 feet between two people talking is what Edward T. Hall referred to as
Social distance
Which statement about stereotyping is true?
Sometimes stereotypes are positive
________ is where you assume that all members of a group are alike.
Stereotyping
A relationship in which the two people are very similar is called
Symmetrical relationship
The term that refers to the arrangement of words
Syntax
The accumulation of various types of mass communication (radio, television, newspapers, Internet, etc.) into one medium is called
Technological convergence
Which of the following is the best example of selective attention?
The girl immediately noticed the person who looks like someone she knows
Which of the following is NOT an example of a group norm?
The group is prohibited from meeting on weekends
Perception checking is a skill that helps us
Understand another person and his or her message more accurately
As he drove out of the driveway, he saw his wife waving but did not realize that she wanted him to stop to avoid running over the tricycle. He thought she was just waving good-bye. The problem in this nonverbal episode is that we
Used the same cue to communicate a variety of meanings
Which part of the listening process is responsible for interpreting and assigning meaning to stimuli?
Working memory
Affect display
a gesture that communicates emotion
According to the textbook, first impressions
are based on comparisons to ourselves
In reference to chronemics, polychronic people might ________, whereas monochronic people might ________.
arrive and leave late; arrive or leave on time or early
If someone in a marginalized group tries to fit in with the dominant group, he or she is striving for what goal of intercultural communication?
assimilation
The preferred way to avoid an ethnocentric perspective is to
be cautious about assuming similarity and recognize differences among people
Americans have a cultural bias that favors which leadership style described in the book?
democratic leadership
The great Tennessee basketball coach Pat Summit is able to win so often because her team understands what the opponent is trying to do on offense and defense. Pat Summit is a master at knowing what types of plays the other team is going to run during the game. What type of power might she possess?
expert power
According to William Schultz, three interpersonal needs that are satisfied through interaction with others are
inclusion, affection and control
Contexts of Communication
intrapersonal, interpersonal, small group, organizational, public/rhetorical, mass, intercultural
The statement "I don't care; whatever you want to do is fine with me" is most likely to be uttered by a
laissez faire leader
Describe empathetic listening
listening to experience what the speaker thinks or feels
The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as
proximity
The great Tennessee basketball coach Pat Summit is able to motivate her players because she has charisma and her players respect her a great deal. What type of power might she possess?
referent power
When other members of a group admire and respect a person, that person has
referent power
Which relational dialectic involves tensions surrounding the need for consistency in a relationship as well as "newness and novelty"?
stability and change
Communication by touch is called
tactile communication
What is code sensitivity?
using words and nonverbal communication that are easy for the interpreter to understand