COMM 102 Quizzes Chapters 1,3-7.

FALSE; Page reference: 6.2.4 Sexism and Racism

"Girls are as good as boys at math" is a nonsexist statement. True or False.

3; "I" ; Assertive messages are composed of three different types of "I" statements: one describes the other person's behavior; one describes your feelings; and one describes the consequences the other's behavior has for you.

A complete assertive message contains __________ kinds of __________ statements.

dyad

A nurse is updating your medical history at the hospital before you see the doctor. What do social scientists call your interaction with the nurse?

Marisol from Mexico City; People from the Mediterranean and Latinxs use the closest distance.

According to cross-cultural research, who might be expected to be comfortable with the smallest zone of personal space?

Competence is situational

After an awkward get-together with the in-laws, you respond to your spouse's criticism about your comments at dinner by noting your glowing student evaluations as a professor. This scenario illustrates which principle about communication competence?

SELECTION; Selection, the first step in perception process, occurs when you determine which stimuli receive attention

At a restaurant where a crowd is enjoying happy hour, you focus on your friend, filtering out all the other noise. This occurs in which stage of the perception process?

TRUE; Page reference: 7.3.1 Creating and Maintaining Relationships

At the same time you are sizing up others, you are providing nonverbal cues about your attitude toward them.True or False.

RAPPORT; RELATIONSHIP ; Tannen is well known for contrasting the task-oriented report talk of men with the relationship-oriented rapport talk of women ; Page reference: 6.4.1 Extent of Gender Differences

Communication scholar Deborah Tannen views women's communication style as _________ talk, which is __________ oriented.

True

Communicators in collectivistic cultures feel loyalties and obligations to in-groups. True or False.

SECOND-ORDER REALITIES; Communication becomes more problematic when communicators have different second-order realities, the meaning or merits ascribed to the essay, the first-order reality. The instructor assesses it as a C paper, a view not shared by the student.

You receive a C on your analysis of Hamlet. You believe you deserved a much higher grade because you spent hours writing the essay and made a number of good points. This situation is challenging because the communicators do not share __________.

linear and one-way

The first communication models characterized communication as a __________ process.

co-cultures

Trevon is black, gay, and Mormon. Disclosing his sexual orientation on social media could be particularly risky because he is a member of multiple __________.

non-binary

Using the plural "they" is one way of addressing an individual with what kind of identity?

Self-concept

What do scholars call the relatively stable set of perceptions you hold of yourself?

Reference groups

What do social scientists call others against whom you evaluate your own characteristics?

EMOTIONAL CONTAGION; Social scientists use the term "emotional contagion" to describe the affective dimension of empathy when people "catch" or experience the same feelings that others have; Page reference: 5.4.2 Building Empathy

What do we call the affective dimension of empathy?

The process whereby you attempt to influence others' perceptions of you.

What is impression management?

FORMAL DRESS; Dressing more formally—whether in a business suit, lab coat, or uniform—tends to enhance perceptions of credibility and expertise; Page reference: 7.4.8 Clothing

What type of apparel tends to enhance perceptions of credibility and expertise?

FALSE; Page reference: 6.2.4 Sexism and Racism

When assessing whether language is racist, it is better to focus on the sender's intent than the receiver's perspective. True or False.

Access to information

When you learn that your English instructor also writes romance novels under a pen name, your perception of her changes. This is due to which influence on perception?

HINTING; More direct than equivocal statements, hints are aimed at changing another's behavior or avoiding embarrassment.

Which alternative to self-disclosure seeks a desired response from someone, often to spare this person from embarrassment?

REDUCING UNCERTAINTY; Nonverbal communication plays an important role at the beginning of a relationship, when an initial goal is to reduce uncertainty about the other person.

Which is an initial goal when you first meet other people?

RICH FOOD ; Interpersonal communication is like rich food in that too much can make you uncomfortable.

Which is the best metaphor for qualitatively interpersonal communication?

A mirror

Which is the best metaphor for self-concept?

Differences in social status often show up more clearly in language than gender differences.

Which of the following statements is TRUE about gender and other influences on language?

Customers prefer fast feedback unless the online service rep doesn't answer their question.

Which statement is TRUE about online customer service?

THEY SMILE MORE; Women typically smile more than men; Page reference: 7.2.5 Nonverbal Communication Is Influenced by Culture and Gender

Which statement is TRUE about women's nonverbal communication compared to that of men? - they make less eye contact - they are less vocally expressive - they smile more - they use more expansive head,hand, and arm gestures.

To hide the pupil dilation that may occur when lying

Why do some professional poker players wear sunglasses?

Your interactions with others leave you with this impression.

You are confident that you are an attractive person. How do you know this?

EXPECT PROGRESS AND SETBACKS. THESE ARE A NORMAL PART OF THE PROCESS. ; During this period of adjustment, it's natural to feel a sense of push and pull between the familiar and the novel.

You are excited to be studying abroad in France but feeling homesick. You are experiencing what an intercultural communication scholar calls a "draw back and leap" pattern. What should you do?

cognitive complexity:

You can readily imagine a number of different reasons for why people do the things they do, and your friends appreciate your empathy, which is related to __________.

BUT YOU ARE FREE TO SAY NO; People don't like feeling pressured or having their options limited or prescribed. So when you extend the right of refusal, others are more likely to respond favorably; Page reference: 6.3.3 The Language of Choice

You need a favor. Which statement should follow your request to increase the chance of your friend agreeing to help?

True

If you're in need of a self-concept change, the best prescription is to surround yourself with significant others who offer you accurate, affirming messages about who you are and who you're becoming. True or False.

silence

In Western cultures, ____________ is likely to be interpreted as lack of interest, unwillingness to communicate, hostility, anxiety, shyness, or a sign of interpersonal incompatibility.

True; Page reference: 7.2.5 Nonverbal Communication Is Influenced by Culture and Gender

In general, women are more nonverbally expressive than men, and they are more accurate in interpreting others' nonverbal behavior. True or False.

Salience

In the classroom, people barely notice Isaac's wheelchair. They are too busy trying to keep up with his quick wit and expert debating skills. But when he is in public, people often focus on his chair. Which concept does this illustrate?

CONNOTATIVE; Janelle prefers the connotations of survivor, the empowering feelings the word evokes; Page reference: 6.1.2 Language Is Subjective

Janelle considers herself a survivor of domestic abuse rather than a victim, a term she prefers for its __________ meaning.

True

Low-context communicators value self-expression and persuading others to accept their point of view. True or False.

Both his eyebrow movement and his whistle are nonverbal.

Malik raises his eyebrows and whistles when a friend picks him up in a new car. Which statement accurately describes this communication?

True

Mediated channels have greater appeal for sending negative messages. True or False.

FALSE; Page reference: 6.4.1 Extent of Gender Differences

Men Are from Mars, Women Are from Venus is a best-seller based on extensive scholarly research on gender. True or False.

FALSE; Page reference: 3.3.3 Age and Generation

Millennials tend to have a greater desire to make social connections at work than previous generations. True or False.

Deliberate impression management

Most job interviews and first dates are clear examples of which characteristic of impression management?

a stranger

Negative social comparison is more likely to occur on Instagram when we compare ourselves to whom?

obsolete information

Neither past failures nor past successes predict future outcomes, yet we often act on the basis of __________.

INTERPRETATION; Relational satisfaction is one of several factors that cause us to interpret a person's behavior in one way or another; Page reference: 5.1.2 Steps in the Perception Process

Partners in a satisfying relationship are likely to view each other more benevolently than accurately. This tends to occur at which stage of the perception process?

PARALANGUAGE; Even pauses are part of paralanguage, which is not so much about what you say, but how you say it; Page reference: 7.4.3 Voice

Pauses in speech are aspects of which category of nonverbal communication?

False

People adopt the same impression management strategies across situations. True or False.

clarify meaning

Perception checking helps save face and __________.

out-group

Prejudice is directed toward members of which group?

True; Page reference: 7.1

Research subjects who hear content-free speech—ordinary speech that has been electronically manipulated so that the words are unintelligible—can consistently recognize the emotion being expressed and identify its strength. True or False.

TRUE; Page reference: 5.3.3 We Judge Ourselves More Charitably than We Judge Others

Roommates who had positive initial impressions of each other are likely to have positive subsequent interactions due to confirmation bias. True or False.

True

Even good times in a close relationship can leave you tired. True or False.

HALO ; A type of primacy effect, the halo effect is the tendency to form an overall positive impression of a person on the basis of one positive characteristic. Favorable first impressions are often based on physical attractiveness, which can lead people to attribute all sorts of other virtues to a good-looking person.

Shanice knew when she first set eyes on handsome Malcolm that he must be kind and intelligent, a perception most likely influenced by the __________ effect.

True

Skin color is perceived as a significant co-cultural identifier. True or False.

JAPAN; Members of more collectivistic societies, such as Japan, are more likely to answer in terms of their relationships with others.

Someone from ____________ is most likely to answer the question "Who am I?" by saying, "I am a mother" or "I work for ABC Corporation."

MANNER; Manner refers to the way you act: how you deliberately stand and move.

Standing tall and walking proudly are examples of which category of impression management?

identity

The "Wild Boy of Aveyron" and Dani's Story are case studies that illustrate the role of communication in shaping __________.

expertise and experience

The best snap judgments come from people whose decisions are based on __________.

DENOTATIONS; Denotations, or dictionary meanings, are often less important than connotations, the feelings a word invokes;Page reference: 6.1.3 Language Is Rule-Governed

The dictionary meanings, or __________, of a word like "home," are often less important than its connotations, the feelings it evokes.