COMM 115 HNRS: Chapter 1

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What are some characteristics of communication?

It has relational implications, it is affected by the perceptions of the participants, and it has literal meaning.

What are characteristics of mass communication?

Transmitted via electronic or print media, often used a marketing tool, delivered to a large audiences

Leaving a message on a client's voicemail system is an example of the ___ model of communication.

action

Rank the relative complexity of the three communication models, with the simplest at the top and the most complex at the bottom.

action, interaction, transaction

Unlike relational communication needs, identity needs...

are formed in part by comparing the self to others.

Everyone is an expert communicator because we have communicated practically every day of our lives. (t/f)

false

A communication myth is that communication is inherently...

good.


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