comm ch 9
Conflicts that are likely to be the most difficult to resolve are due to
differences in values.
Rodrigo and Kia are members of a group that is trying to determine how to put together its final presentation. Kia thinks a PowerPoint presentation should be involved, but Rodrigo thinks a PowerPoint presentation will limit the group's ability to let the discussion flow. They are most likely having which type of conflict?
task
Which of the following is NOT a way to disagree productively?
wait until a conflict has ended to express your thoughts
Which of the following is true of conflict management in groups
No single management style is the best in all circumstances.
Conflict can help a group by
all of the answers are correct.
Marshall believes in trade-offs, in which he gives up something in exchange for something he wants. His typical conflict management style is called
compromise.
Asking group members why they prefer particular alternatives represents which principle in the "principled negotiation" procedure?
focusing on interests, not positions
Task conflict involves disagreement over
ideas, information, evidence, reasoning
Relational conflict is the conflict that originates from which of the following?
interpersonal power clashes
Competition, as a way of managing a conflict, is also called the _____ style
win-lose