COMM Final

29. A friend says to you, "I'm really unhappy in college. I don't feel I fit in, and I'm not sure why I'm here." Which of the following is an advising and evaluating response?

"Have you tried going to see a counselor?"

Which of the following feedback statements is the most effective way to communicate your feelings?

"I am angry with you because you borrowed my computer without asking and left it on."

When your instructor refers to "baggage," he is referring to:

"Mental set" and "perceptual map of the world"

30. Which of the responses above is the best example of paraphrasing?

"So you're having doubts about college?"

28. Some statements tossed out in recent lectures include:

"a" & "c"

Communication has been a subject of systematic study for

2,500 years

31. An idiosyncrasy credit is:

A kind of symbolic currency earned through conformity

9. One of the characteristics that Sue always looks for is honesty. For Sue, honesty is an example of:

A person construct

According to Knapp, which of the following actions does the terminating stage NOT announce?

A reaffirmation of relational goals

12. A perception check is

A response that allows you to state your interpretation and ask your communications partner if your interpretation is correct.

14. In a classroom, the action zone is:

A triangle the base of which includes students in the front row and the apes of which....

7. When the boss gets to the most important part of her instructions, her voice gets stronger and she stares directly at her employees. This is an example of:

Accenting

16. Which of the following should be applied if you want to improve listening?

All of the above

18. Which of the following is/are true of groups (as opposed to mere collections of people)?

All of the above

21. Which of the following increase(s) group productivity?

All of the above

26. Some metaphors mentioned in the lectures about perception included:

All of the above

27. Active listening:

All of the above

31. Forms of feedback might include:

All of the above

34. Which of the following actions is something most people do in conversational closings?

All of the above

5. Nonverbal communication is more useful than verbal communication in conveying which of the following kinds of information?

All of the above

Which of the following is characteristic of the scientific method?

All of the above

Which of the following ways of understanding a city is an example of a model?

All of the above

17. Which of the following is a characteristic of language?

All of the above are characteristics of language

29. Which of the following statements are true?

All statements

2. Which of these statements about listening is false?

Americans are effective listeners

A schema is

An internal representation of an object, quality, action.

1. According to your book, nonverbal communication is made up of:

Any instance in which a stimulus other than words creates meaning in either a sender's or receiver's mind.

Pathos is

Appeal to emotion

The "father" of the classical study of rhetoric was:

Aristotle

Ordering ideas in an effective way is called

Arrangement

22. The first 3 steps in the process of perception—in order—are:

Attention, Interpretation, Evaluation

24. Osmo doesn't like the music of Mr. Mister. His dislike is an example of a(n):

Attitude

3. In order to improve attention it is a good idea to do all of the following EXCEPT

Avoid listening to boring content

15. Which of the following is an evaluation or judgment?

Barry is a creep

14. Which of the following is an inference?

Barry is lying

A mental set consists of

Beliefs, attitude; feelings, values

Models do all of the following EXCEPT

Capture a process completely

The scientific method emphasizes which method of attaining knowledge?

Careful objective measurement

20. Emily wants to persuade an audience to accept her proposal. To increase acceptance, she should do all of the following EXCEPT

Challenge and criticize cherished beliefs

10. _________________ is the study of time.

Chronemics

A statement like "let's skip it," or "I'd rather not discuss that" shows that a couple may be in which stage?

Circumscribing stage

The canons of rhetoric were written in which period?

Classical

Ellen doesn't find Anna attractive because of her values. Ellen is using which filter?

Cognitive

32. Groups have to balance 2 tasks:

Cohesion and Productivity

17. When Dick suggests the beach for their vacation, but Jane counters by suggesting the mountains, their interaction pattern reflects:

Competitive Symmetry

28. Osmo loves his math study group because he is seen by the others as being "the best with numbers." His math group satisfies Osmo's interpersonal need for:

Control

23. Gizmo has faith that there is an afterlife. This faith is a(n):

Core belief

9. In North America, an example of a ________________is that men should not show fear in public.

Cultural display rule

15. Which of the following is NOT one of the three major functions of dress?

Deintensification

Presenting your argument in a pleasant, confident tone is a component of:

Delivery

When an audience is swayed not by the logic of a speaker's message but for their high regard for the speaker's character, they are being influenced by which method of proof?

Ethos

22. According to Moreland and Levine, which of the following are experienced by groups and members during group socialization?

Evaluation, commitment, role transition

The 3 functions of models are

Explanation, prediction, control

Information that helps speakers understand how their communications are being received, allowing them to adjust their message and/or delivery is called:

Feedback

The psychological perspective

Focuses on individual communicators

27. When it comes to problem-solution groups, your instructor favors what type(s) of leadership?

Functional and Situational

6. The kinesic code is made up of:

Gesture and body movement.

25. The output of a group's maintenance or social dimension is:

Group Cohesion

19. Which of the following is NOT one of the advantages of working in groups?

Groupthink

30. What inferences might you draw about your instructor?

He loves the chapter 3 material

13. A child's secret club house, which may be accessed only to friends is an example of ______________ territory.

Home

30. CMM theory helps us understand:

How individuals use context to assign pragmatic meaning

19. Which of the following statements best describes linguistic productivity?

Humans can process and generate entirely novel sentences

6. Person prototypes are

Idealized representations of the "roles" people play in your life.

According to Francis Bacon, the tendency to use language imprecisely was called

Idol of the market place

23. Which of the following things will cause deeper involvement in the life of a group?

If the status of the group is high.

11. Mindless processing is

Information that relies on familiar schemata.

In the _______________ stage, according to Knapp, a couple shares attitudes and interests, synchronizes body rhythms, and exchanges intimacy trophies. Integrating

Integrating

According to Duck's Filtering Theory, when we decide to eliminate people because they use inappropriate turn-taking cues, or use unpleasant facial expressions and eye contact, which kind of filter are we using?

Interactional cues

The process of deciding on the subject matter of a speech and developing arguments is called

Invention

The cannons of rhetoric include

Invention, style, arrangement, memory, and delivery

2. Which of the following statements is NOT true about nonverbal communication?

It consists of arbitrary and conventional signs

18. A symbol differs from other kinds of signs in that:

It is arbitrary and conventional

Which of the following statements is true of interpersonal communication?

It is more immediate than other forms

22. According to linguistic determinism:

Language determines thought

Logos is

Logic

Winning a major court trial on the strength of her factual evidence, the attorney relied heavily on:

Logos

25. In fact, in Ozmo's opinion, Mr. Mister is the worst band that ever existed. In thinking this, Ozmo has certaintly:

Made a judgment or evaluation

31. John never answers a question directly. Although he stays on topic, he hems and haws and is far from clear. He violates which maxim?

Manner

In which period were letter writing and preaching the core communication activities studied by rhetoricians?

Medieval

17. Which of the following is true of memory?

Memory can be affected by stress

33. In equivocal communication:

Messages can be interpreted in more than one way

In which period were Bacon and Campbell major figures?

Modern

34. Which of the following behaviors should group members avoid if they want to establish and maintain a supportive climate?

Neutrality

19. Which of the following kinds of information will be difficult to store and retrieve?

None of the above

15. Which of the following is NOT one of the things online impressions are based on?

Nonverbal cues

4. Which of the following statements is TRUE about nonverbal communication?

Nonverbal messages can easily undermine and contradict what we really want to convey

The dialect that focuses on how member of dyads adapt to change is the _________________ dialect.

Novelty predictability

3. One way to increase the accuracy of our interpretation of another's nonverbal messages is to compare interpretations to baseline behaviors. This means we should:

Observe how the other person normally behaves and compare those behaviors with the behaviors we are trying to understand.

If a student tries to persuade fellow students to donate money to a charity by showing them pictures of abused puppies, the student is using which method of proof?

Pathos

20. Linguistic relativity means that

People who speak different languages experience the world differently

1. The story about scientists attending a convention that opens chapter 3 illustrates that

Perception is a subjective process

33. Members of Bozo's group have chosen a leader for their meeting and members are ready to settle down to work. The group is probably in which phase?

Performing

8. Sue had very strong ideas about what a professor should look like. She is surprised when she meets Dr. Smith because Smith does not look like Sue thinks a professor should. Smith violates one of Sue's:

Person prototypes

Ethos is

Personal Character

24. In English, "b" & "p" are separate:

Phonemes

26. ________________ knowledge allows us to pronounce familiar words correctly and know how unfamiliar words sound.

Phonological

21. Which of the following statements describes the experiment used in the Carmichael study?

Pictures labeled with different words were flashed rapidly across a screen

According to Cicero's classifications of speaking style, the style that was logical, clear, and restrained and worked to convince the audience of the speaker's good character, good sense, and trustworthiness was

Plain Style

26. To guard against groupthink, members should:

Play devil's advocate

25. The kind of linguistic knowledge that allows us to interpret the communication intent of others and to make socially acceptable language choices is:

Pragmatic knowledge

Which is the best way to solve a problem that arises in an important, long-term relationship?

Problem solving

24. The output of a group's task dimension is:

Productivity

11. The study of space and territory is called.

Proxemics

12. The three aspects of chronemics discussed in your book were:

Psychological, biological, and cultural time orientations.

According to the social constructionist perspective we can improve communication by

Recognizing that we create reality by talking about it

18. In order to make sure that audiences understand and accept their messages, it is a good idea for speakers to

Relate any new information to old information that the audience already has

In ancient Greece, the study of communication was known as

Rhetoric

21. The method that most encourages cognitive responses is

Role-playing or use of an activity in which receivers take an active part

7. Sue has given campus tours to prospective students for so long that she knows exactly what to do next. Her knowledge of the sequence of actions involved in giving a tour is an example of:

Script

4. During the interpretive step in the listening process, people do all of the following EXCEPT

See the world exactly as it is presented to them.

The voluntary revealing of information that would normally be unattainable is called:

Self-disclosure

27. Which kind of linguistic knowledge allows us to recognize how the addition or subtraction of a morpheme can change meaning?

Semantic knowledge

Which of the following elements are part of the psychological perspective?

Sender/Receiver/Message/Channel

8. Affect displays:

Show emotion

According to the Filtering Theory, which is the first filter we use?

Sociological cues

Which of Knapp's stages is characterized by infrequent communication that is stylized, rigid, and awkward?

Stagnating stage

__________ is called the process of selecting proper words to convey a message.

Style

Which of the following elements are part of the social constructionist perspective?

Symbolic codes, cognitive customs, cultural traditions, roles & rules.

32. Which of the following describes the tendency to add fragments like "right?" or "ok?" at the end of a sentence?

Tag Question

20. Under what circumstance(s) is/are group work significantly more effective than individual work?

The decision is complex and needs an innovative solution

The looking glass self is:

The self we infer from the appraisals of others

28. A speech act is:

The social intent of a speaker when he or she produces an utterance

10. Which of the following statements is true about chronically accessible constructs?

They are constructs that a person uses frequently to judge a wide range of people.

16. Newspeak is:

Totalitarian language used by....

Rhetoricians who took a psychological/epistemological approach focused on

Understanding the thought process of receivers

29. The cooperative principle states:

We must follow basic conversational maxims if conversation is to work

23. Which of the following is a conclusion from the Carmichael study?

We store many visual memories in words

13. Which of the following is a factual description?

When I asked Barry the question, he shifted his gaze.

16. Which of the following is NOT one of the questions in the public scrutiny test?

Would I stand to lose money or position if I did this?