Communication

What is cultural competence?

An understanding of your own cultural identity and your ability to understand, respect, and interact with the various cultures around you

When you try to respect the cultural differences of others, you should __________

Ask questions if you want more information about their culture

How can conflict be prevented

By showing respect Acting respectfully toward another person can help to prevent conflict

Layla wants to promote diversity and inclusion. Which friend gives her advice that will help her do this

Carmen, who tells her to ask foreign students about their culture

When you talk to someone who has beliefs different from yours, what should you do

Explain your thoughts more clearly than usual Clearly articulating your own thoughts can improve a conversation with someone who has different beliefs

Sheena's project group is supposed to prepare a presentation. They know it is due tomorrow at noon, but they are just telling stories and laughing. What strategy do they need to remember to be a successful group?

Focus on the goal The purpose of a team or group is to accomplish a goal. Telling stories and laughing will not help them accomplish their goal.

What is the best way to promote diversity and inclusion

Intentionally talk to people with different views and backgrounds

In which situation does Leah practice conflict resolution

Leah and Bonita ask Andre which of the plans for the picnic sounds better, and they agree to go with his choice When Leah and Bonita agree to go with Andre's choice, they have resolved their conflict

A prejudice is __________

Preconceived Prejudices are preconceived; that is, they are formed before taking into account evidence for or against them

Paying attention and asking questions typically __________

Prevents conflict Paying attention to what other people say and asking questions to make sure you understand what they are saying can help prevent conflict

What are some aspects of diversity

Race, age, sexual orientation

One strategy for better communication is to __________

Repeat back what you hear Repeating back what you hear can ensure that you are understanding someone correctly

Manuel is having a discussion with people who have vastly different beliefs than he does. What should he do to deal with this challenge

Consider alternatives to his personal beliefs

Linnea has learned that her culture strongly influences how she sees the world. This allows you to accept and respect cultural differences and deal in a positive manner with people from other cultures who see the world in a different way. What is Linnea displaying?

Cultural competence Linnea's respect for cultural differences and her ability to deal positively with people from other cultures demonstrates her cultural competence

Which statement best describes the aspect of diversity

Diversity includes characteristics that can be seen and characteristics that cannot be seen

Doing your best to correctly pronounce unfamiliar names is one way to __________

Respect cultural differences Trying hard to correctly pronounce names that are unfamiliar to you is a way to respect cultural differences

Marcos asks four of his friends for advice on communication. Which one actually gives him good advice?

Sheila, who says, "I always ask other people lots of questions to make sure I know what they are really trying to say." Asking clarifying questions can help you fully comprehend what someone is communicating.

What is a strategy for successfully working in a team or group

Start positive When you begin to work with a team or group, start with a positive attitude. A positive attitude can contribute to the groups success

I believe that certain ethnic groups do better in math than other ethnic groups is an example of what

Stereotype A stereotype is a widely held, oversimplified image about a particular type of person, such as the belief that one ethnic group is better at math than another

Conflict resolution occurs when __________

Two or more people are able to solve a conflict. Conflict resolution has occurred when two or more people reach a solution to a conflict