Communication Quizzes 9-11

Both examples below illustrate which element of the assertive message format? Example 1: "Yesterday, Kristopher promised me he would stop coming over to my house without calling first. Today, he stopped by without clearing it with me." Example 2: "Carla hasn't been asking me to join her for lunch, like she usually does. She also hasn't been hanging out much outside of her office, and hasn't returned any of my emails that weren't directly related to work." a. Behavioral description. b. Interpretation statements. c. Consequence statements. d. Feeling statements.

a. Behavioral description.

According to research, which two communication patterns are usually most productive? a. Consensual and pluralistic. b. Pluralistic and protective. c. Protective and laissez-faire. d. Laissez-faire and consensual.

a. Consensual and pluralistic.

"I like the way we don't discuss our political differences in public" is an example of metacommunication. a. True b. False

a. True

In the Looking at Diversity Feature "Promoting Understanding," Abdel Jalil Elayyadi, an Arab Muslim who grew up in Morocco, explains how he tries to promote peace and understanding in the world by engaging in conversations with non-Muslims that focus on things in common and shared beliefs. a. True b. False

a. True

Messages that seem to challenge the image we want to project are referred to as ________. a. face-threatening acts b. verbally abusive messages c. defensive messages d. assertive formats

a. face-threatening acts

Which statement below accurately describes an aspect of attachment theory? a. Children who develop insecure bonds with their family members often compensate by having very successful romantic relationships later in life. b. Children who develop secure bonds with their family members tend to be more confident communicators and have more effective relationships. c. Children who develop secure bonds with their family members tend to have fewer intimate relationships outside their family. d. Children who develop insecure bonds with their family members are typically unable to learn other ways of communicating as adults.

b. Children who develop secure bonds with their family members tend to be more confident communicators and have more effective relationships.

Social scientists use the term metacommunication to describe what kinds of messages that people exchange? a. Communication about emotions. b. Communication about communication. c. Communication about nonverbal cues. d. Communication about worldviews.

b. Communication about communication.

When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests, he or she is engaging in which defense-provoking communication? a. Strategy. b. Control. c. Problem orientation. d. Evaluation.

b. Control.

For a behavior to be considered a transgression, it needs to be deliberate. a. True b. False

b. False

In the Looking at Diversity Feature "A Modern Arranged Marriage," Rakhi Singh tells the story of her marriage to Rajesh Punn, including how their parents arranged the match and at their first meeting gave them three hours to decide on an engagement. a. True b. False

b. False

In the Looking at Diversity Feature "Multicultural Families and Communication Challenges," Scott Johnson, father of an adopted biracial family, describes how he was able to plan ahead for many challenges, including how to compensate for differences in skin tone when taking pictures. a. True b. False

b. False

In the On the Job Feature "Intellectual Humility at Google," your text states that Laszlo Bock, Google's head of people operations, looks for employees who have what he calls "intellectual humility," which is "the ability to fight for your ideas even when someone else has one that you know is better." a. True b. False

b. False

Research suggests that, even when forgiven, transgressors are as likely to repeat their offenses as are those who have not received forgiveness. a. True b. False

b. False

We are attracted to people who we believe are attracted to us. Conversely, we will probably not care for people who either attack or seem indifferent toward us. This kind of attraction is labeled as which of the following? a. Mutual attraction. b. Reciprocal attraction. c. Complementary attraction. d. Proximity attraction.

b. Reciprocal attraction.

Any message that suggests "I'm better than you" is likely to arouse feelings of defensiveness in the recipients. What kind of messages are these? a. Certain. b. Superior. c. Spontaneous. d. Provisional.

b. Superior.

Most people become irritated at judgmental statements, which they are likely to interpret as indicating a lack of regard. The supportive counterpart to this evaluative behavior is ________. a. empathy b. description c. equality d. problem orientation

b. description

Studies show that relational intimacy may develop ________ through computer-mediated communication than in face-to-face communication. a. in more exciting ways b. more quickly c. more deeply and meaningfully d. with less self-disclosure

b. more quickly

According to your text, for many males the most meaningful part of their same-sex friendships is ________. a. self-disclosure b. shared activities c. small talk d. emotional support

b. shared activities

We seek out involvement with others but, at the same time, we are unwilling to sacrifice our entire identity to even the most satisfying relationship. Which dialectal tension does this illustrate? a. Attraction versus attention. b. Openness versus privacy. c. Connection versus autonomy. d. Predictability versus novelty.

c. Connection versus autonomy.

The statements "I wish you would be friendlier," "You are such a slob," and "You need to have a more positive attitude" are examples of ________. a. incongruous messages b. impersonal responses c. complaining d. recognition

c. complaining

Families that are ________ are low in conversation orientation and high in conformity orientation. a. consensual b. pluralistic c. protective d. laissez-faire

c. protective

A large body of research confirms the fact that we like people who are ________ us, at least in most cases. a. opposites of b. exactly like c. similar to d. rather different from

c. similar to

What type of disconfirming communication does the following interaction illustrate? Michael: "I'm kind of worried about my grandmother's health. She's been losing so much weight." Sonja: "Yeah, I don't think she's eating enough, and at the rate we're going, pretty soon we won't be eating enough either—we really need to go grocery shopping." a. An interruption. b. An impersonal response. c. An irrelevant response. d. A tangential response.

d. A tangential response.

Which statement best characterizes the stagnating stage of a relationship? a. People begin asserting their individual identities. b. People put an end to the relationship. c. People stop seeing each other by putting physical distance between each other. d. People are unenthusiastic about the relationship, and no growth occurs.

d. People are unenthusiastic about the relationship, and no growth occurs.

Communication theorist Richard Conville views relationships as a constantly changing cycle in which partners move through a series of stages, returning to ones they previously encountered, although at a new level. Conville's stages include all of the following except ________________. a. security b. disintegration c. alienation d. reintensifying

d. reintensifying

An event that changes a relationship in a fundamental way, such as a first kiss, is known as a ________. a. relational transgression b. communication pattern c. change in role d. relational turning point

d. relational turning point