CompTIA A+ Cert Master 1.3 Mobile Devices Study
A user reports that they cannot plug their headphones into their new phone. The support engineer suggested the user order new headphones that do not plug into the phone. What technology should the replacement headphone use to connect to the phone?
Bluetooth
An engineer purchased a new cell phone for a user who frequently travels. However, it does not come with an auxiliary port for headphones. What other replacement headphone technology should the engineer use to connect to the phone?
Bluetooth
A user submitted a ticket for equipment to link their two monitors, keyboard, mouse, and a hardwired internet connection to their laptop. What piece of equipment should the company order for this user?
Docking station
A user submitted a request for equipment that allows Microsoft Teams meetings to be more private since they work in an open-concept workspace. What computer equipment can help them with this request?
Headset
A user is traveling with a cell phone and laptop. They are in an area with no wireless internet connectivity but high-quality cellular connectivity. What cell phone technology could they use to connect the laptop to the internet?
Hotspot
An engineer traveled to a new location that does not have wireless connectivity yet. What cell phone technology could they use to connect the laptop to the internet?
Hotspot
A support engineer purchased a new iPhone for a user. However, it did not come with a power cable. What power cable should the engineer order for the user?
Lightning
A user recently received a new iPhone and complained there is no AC adapter for the power cord. What power cord is proprietary to the iPhone?
Lightning
A technician set up a new security system that uses a mobile device app to unlock doors. What technology enables a mobile device to communicate with another and can be used for store purchases or security access?
Near-field communication
A user sets up a mobile app on their mobile phone to gain access to the company's secured premises. What technology is the user employing on their mobile phone for security access?
Near-field communication
A user received a brand-new laptop that contains only two USB ports. The user needs to hook up more than two things to their laptop. What piece of equipment can be used to expand the number of USB connections available?
Port replicator
A technician set up a new desktop for a small industrial facility. However, the old dot-matrix printer is unable to connect to it. What kind of interface card should be purchased to connect the printer to the new desktop?
Serial interface Serial is one of the oldest and simplest computer interfaces.
A user reports their laptop no longer plays audio. A support engineer looked at the issue and realized the computer no longer detects the built-in component and needs to escalate to the vendor for repairs. What equipment needs fixing?
Speakers
A support engineer ordered a brand-new Microsoft Surface for an executive. The executive also wants to draw on the tablet. What should the support engineer order for the executive?
Touch pen
A user wants to be able to draw on their tablet. What should the engineer order for the user?
Touch pen
A ticket has come in stating that while an external mouse works, the built-in mouse component is not responding to touch. What computer component is not functioning?
Trackpad A trackpad is a common feature of laptops to allow users to move the cursor on the screen without connecting an external mouse.
A user had a 6-year-old inkjet printer set up, but the cable connected to the laptop broke. What cable did the user use to connect the printer to the laptop?
Universal Serial Bus The Universal Serial Bus (USB) is the standard means of connecting most peripheral devices to a computer.
A CIO is working on a hardware refresh and took some requests for what the new laptops need. One of the components is a privacy shield, which prevents the potential of people seeing them during meetings in their collaboration tool. What would this privacy shield block from recording?
Webcam
