coms 1010 midterm - chpt 1, 2, 3, 4, 5, 10, 11 & 13 (need to insert 3,5, 10/11 w/ deft from all)
marcus changes his pitch and speaking rate to improve his effectiveness. Marcus demonstrates good
vocal variety
voice quality, intonation patterns, inflections of pitch, and how you draw out spoken sounds and syllables
vocal variety
the relative loudness or softness of your voice
volume
which of the following statements accurately describes the relationship between gender and touch?
women are more likely to find touch from the opposite gender unpleasant
polychronic people tend to
work on several tasks at a time
when Trey first meet Charlotte, he noticed her clothing, attractiveness and communication skills. He drew conclusions about here known as
first impression
the smoothness of delivery, the flow of the words, and the absence of vocalized pauses
fluency
are movements of the head, arms, and hands that illustrate, emphasize, or signal ideas in a speech
gestures
horatio wants a visual aid that provides a sense of realism and demonstrates detail for explanations. Which visual aid would be best for him?
graphs
though Rose's mother believes Rose should adhere to beauty standards, which scholar argued that beauty standards have been heightened to an ethical ideal that allows others to be judged as good or bad based on their physical appearance?
heather widdows
ann is elderly and often finds that younger people talk to her using loud voices and simple language
identity factors
requires thinking on the spot, which can be difficult
impromptu
requires very little preparation
impromptu
which vocal cue refers to the variety or changes in pitch?
inflection
the process of using messages to generate meaning between at least two people in a situation that allows mutual opportunities for both speaking and listening is known as ? ?
intERpersonal communication
the process of using messages to generate meaning within the self is ? ?, because it is the communication that occurs within one's own mind.
intRApersonal communication
assigning meaning to stimuli is a part of the perceptual process called
interpreting
what is a disadvantage of using a chalkboard or dry-erase board?
it can be difficult to read
which nonverbal movement indicates high status?
less eye contact
if instead of briefly looking at his notes the speaker read from a script, what delivery method would he be utilizing
manuscript
the speaker always knows what to say
manuscript
use of a manuscript can be distracting to an audience
manuscript
the process of using messages to generate meanings in a mediated system, between a source and a large number of unseen receivers, is called ? ?
mass communication
allows high control over verbal content
memorized
requires no notes
memorized
the verbal and/or nonverbal elements of communication to which people give meaning
message
if this speaker had put each main point and each subpoint in her presentation on one slide, which guideline for using slide-deck visuals would she have ignored?
minimize rather than maximize details
anything that interferes with a receiver's ability to attend to a message
noise
chris is the shift supervisor at the local grocery store. His employees tend to communicate respectfully toward him and usually do not joke with him like they do with coworkers
past experiences and roles
an absence of vocal sound used for dramatic effect, transition, or emphasis
pause
is the process of using the sense to acquire information about the surrounding environment or situation
perception
the process of using senses to acquire information about the environment is called
perception
an effective communicator considers the needs and expectations of others when selecting messages to share t/f
true
articulation refers to the accurate production of sounds t/f
true
based on a person's vocal cues, we form impressions of how he or she looks t/f
true
bodily movement is categorized on the basis of its functions, origins, and meanings t/f
true
emojis are a form of nonverbal communication t/f
true
if someone nods to indicate that he or she understands a message, he or she is providing feedback t/f
true
one problem in business presentations is failing to pause to allow the audience to think about what was said t/f
true
people attempt to present an idealized version of themselves by using impression management t/f
true
APA Format Question: When providing a direct quotation in-text, which of the following is NOT required?
#11, chpt 1
the verbal and nonverbal responses to a message
feedback
to indicate that she was sad, Mae spoke softly, walked slowly, and avoided eye contact. Which aspect of nonverbal communication is represented in this example?
a variety of codes communication the same meaning
if you select, organize and interpret what you sense, you are engaged in
active perception
means that your mind selects organizes and interprets what you sense
active perception
means that your mind selects, organizes and interprets what you sense
active perception
although Trevor's professor had made it clear he expected students to arrive on time, he responded to late arrivals in a joking way. The professor was attempting to manage how the students interpreted his __ by being easygoing
appearance
because she speaks fast, Rachel often runs her words together, and the audience cannot understand what she is saying. With which aspect of delivery is Rachel having a problem when she runs her words together?
articulation
brittany started avoiding Ana because of Ana's behavior during their first meeting. Brittany had a negative __ of Ana
first impression
is what the speaker does with his or her entire body during a presentation
bodily movement
a pathway for sending a message
channel
messages provide substance and suggest a relationship among communicators. What communication principle does this best describe?
communication has both content and a relational dimension
if Tom had asked the customer how he was feeling and he answered, "I'm great." this would be an example of
contradicting
mason's girlfriend says that she is okay, but her text messages are short and terse. This is an example of
contradicting
interpreting a message
decode
this speaker makes sure that his presentation adheres to which of the following keys to effective delivery?
delivery is conversational, delivery is natural, delivery is focused on message
which of the following guidelines for using slide-deck visuals has this speaker applied to her presentation?
don't overload any slide with text, do not talk to the slides instead of the audience, select colors with contrast
putting your idea in the form of language or a gesture that someone else can understand
encode
the pronunciation and articulation of words
enunciation
can sound spontaneous while using minimal notes
extemporaneous
may appear sincere and genuine
extemporaneous
is the extent to which the speaker looks directly at the audience
eye contact
consist of the nonverbal cues expressed by the speaker's face
facial expressions
after a fight with his girlfriend, Brett sits by himself and evaluates his relationship with his girlfriend. He is engaged in dyadic communication t/f
false
communication quantity increases communication quality t/f
false
communication skills will help you get a job but have little relevance in helping you to succeed at work t/f
false
ethical standards are the same in every discipline and culture t/f
false
people perform their roles as source and receiver independently t/f
false
mariana and her boyfriend, Thomas, were having a fight because Thomas doesn't call when he says he will. During the fight, Mariana described Thomas's behavior, suggested possible reasons why he didn't call, and asked for an explanation. Mariana was utilizing
perception checking
the highness or lowness of a speaker's voice, its upward and downward inflection, and the melody produced by the voice
pitch
since Cindy is unfamiliar with programs for creating slide-deck images, which of the following types of visual resources would allow Cindy to prepare her visual resources in advance without relying on technology
poster board
just before going to her performance review at work, Jen learned that her uncle had died. Because she did not know about Jen's uncle, her supervisor thought that Jen took constructive criticism too personality
present feelings and circumstances
The process of using messages to generate meanings in a situation in which a single source transmits a message to a number of receivers, who give nonverbal feedback, is known as ? ?
public speaking
mario speaks very quickly. He speaks even faster when he's nervous or excited. What vocal aspect does he need to work on?
rate
the speed of delivery
rate
the person who decodes the message and interprets meaning from it
receiver
trevor gave a thumbs-up and said, "Good job," to his teammate Ricardo. How was Trevor using nonverbal communication in conjunction with verbal communication?
repeating
when someone sees several people carrying musical instruments, he or she often groups these people together into a "band" because they resemble one another. This means of organizing stimuli is also known as
similarity
if you are talking to your boss, what category of distance would you typically use?
socail
the individual who has a thought that he or she wishes to communicate
source
tricia's instructor recommended that managers use bigger gestures when speaking, because larger gestures denote
status
brittany's brother excued Ana's temper because of her Latino heritage. This is an example of a
stereotype
in your uniquely constructed meaning attributed to senses stimuli
subjective perception
when nonverbal codes are used instead of verbal codes it is known as
substituting
the process of development of the self through messages and feedback from others is referred to as
symbolic interactionism