coms 1010 midterm - chpt 1, 2, 3, 4, 5, 10, 11 & 13 (need to insert 3,5, 10/11 w/ deft from all)

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marcus changes his pitch and speaking rate to improve his effectiveness. Marcus demonstrates good

vocal variety

voice quality, intonation patterns, inflections of pitch, and how you draw out spoken sounds and syllables

vocal variety

the relative loudness or softness of your voice

volume

which of the following statements accurately describes the relationship between gender and touch?

women are more likely to find touch from the opposite gender unpleasant

polychronic people tend to

work on several tasks at a time

when Trey first meet Charlotte, he noticed her clothing, attractiveness and communication skills. He drew conclusions about here known as

first impression

the smoothness of delivery, the flow of the words, and the absence of vocalized pauses

fluency

are movements of the head, arms, and hands that illustrate, emphasize, or signal ideas in a speech

gestures

horatio wants a visual aid that provides a sense of realism and demonstrates detail for explanations. Which visual aid would be best for him?

graphs

though Rose's mother believes Rose should adhere to beauty standards, which scholar argued that beauty standards have been heightened to an ethical ideal that allows others to be judged as good or bad based on their physical appearance?

heather widdows

ann is elderly and often finds that younger people talk to her using loud voices and simple language

identity factors

requires thinking on the spot, which can be difficult

impromptu

requires very little preparation

impromptu

which vocal cue refers to the variety or changes in pitch?

inflection

the process of using messages to generate meaning between at least two people in a situation that allows mutual opportunities for both speaking and listening is known as ? ?

intERpersonal communication

the process of using messages to generate meaning within the self is ? ?, because it is the communication that occurs within one's own mind.

intRApersonal communication

assigning meaning to stimuli is a part of the perceptual process called

interpreting

what is a disadvantage of using a chalkboard or dry-erase board?

it can be difficult to read

which nonverbal movement indicates high status?

less eye contact

if instead of briefly looking at his notes the speaker read from a script, what delivery method would he be utilizing

manuscript

the speaker always knows what to say

manuscript

use of a manuscript can be distracting to an audience

manuscript

the process of using messages to generate meanings in a mediated system, between a source and a large number of unseen receivers, is called ? ?

mass communication

allows high control over verbal content

memorized

requires no notes

memorized

the verbal and/or nonverbal elements of communication to which people give meaning

message

if this speaker had put each main point and each subpoint in her presentation on one slide, which guideline for using slide-deck visuals would she have ignored?

minimize rather than maximize details

anything that interferes with a receiver's ability to attend to a message

noise

chris is the shift supervisor at the local grocery store. His employees tend to communicate respectfully toward him and usually do not joke with him like they do with coworkers

past experiences and roles

an absence of vocal sound used for dramatic effect, transition, or emphasis

pause

is the process of using the sense to acquire information about the surrounding environment or situation

perception

the process of using senses to acquire information about the environment is called

perception

an effective communicator considers the needs and expectations of others when selecting messages to share t/f

true

articulation refers to the accurate production of sounds t/f

true

based on a person's vocal cues, we form impressions of how he or she looks t/f

true

bodily movement is categorized on the basis of its functions, origins, and meanings t/f

true

emojis are a form of nonverbal communication t/f

true

if someone nods to indicate that he or she understands a message, he or she is providing feedback t/f

true

one problem in business presentations is failing to pause to allow the audience to think about what was said t/f

true

people attempt to present an idealized version of themselves by using impression management t/f

true

APA Format Question: When providing a direct quotation in-text, which of the following is NOT required?

#11, chpt 1

the verbal and nonverbal responses to a message

feedback

to indicate that she was sad, Mae spoke softly, walked slowly, and avoided eye contact. Which aspect of nonverbal communication is represented in this example?

a variety of codes communication the same meaning

if you select, organize and interpret what you sense, you are engaged in

active perception

means that your mind selects organizes and interprets what you sense

active perception

means that your mind selects, organizes and interprets what you sense

active perception

although Trevor's professor had made it clear he expected students to arrive on time, he responded to late arrivals in a joking way. The professor was attempting to manage how the students interpreted his __ by being easygoing

appearance

because she speaks fast, Rachel often runs her words together, and the audience cannot understand what she is saying. With which aspect of delivery is Rachel having a problem when she runs her words together?

articulation

brittany started avoiding Ana because of Ana's behavior during their first meeting. Brittany had a negative __ of Ana

first impression

is what the speaker does with his or her entire body during a presentation

bodily movement

a pathway for sending a message

channel

messages provide substance and suggest a relationship among communicators. What communication principle does this best describe?

communication has both content and a relational dimension

if Tom had asked the customer how he was feeling and he answered, "I'm great." this would be an example of

contradicting

mason's girlfriend says that she is okay, but her text messages are short and terse. This is an example of

contradicting

interpreting a message

decode

this speaker makes sure that his presentation adheres to which of the following keys to effective delivery?

delivery is conversational, delivery is natural, delivery is focused on message

which of the following guidelines for using slide-deck visuals has this speaker applied to her presentation?

don't overload any slide with text, do not talk to the slides instead of the audience, select colors with contrast

putting your idea in the form of language or a gesture that someone else can understand

encode

the pronunciation and articulation of words

enunciation

can sound spontaneous while using minimal notes

extemporaneous

may appear sincere and genuine

extemporaneous

is the extent to which the speaker looks directly at the audience

eye contact

consist of the nonverbal cues expressed by the speaker's face

facial expressions

after a fight with his girlfriend, Brett sits by himself and evaluates his relationship with his girlfriend. He is engaged in dyadic communication t/f

false

communication quantity increases communication quality t/f

false

communication skills will help you get a job but have little relevance in helping you to succeed at work t/f

false

ethical standards are the same in every discipline and culture t/f

false

people perform their roles as source and receiver independently t/f

false

mariana and her boyfriend, Thomas, were having a fight because Thomas doesn't call when he says he will. During the fight, Mariana described Thomas's behavior, suggested possible reasons why he didn't call, and asked for an explanation. Mariana was utilizing

perception checking

the highness or lowness of a speaker's voice, its upward and downward inflection, and the melody produced by the voice

pitch

since Cindy is unfamiliar with programs for creating slide-deck images, which of the following types of visual resources would allow Cindy to prepare her visual resources in advance without relying on technology

poster board

just before going to her performance review at work, Jen learned that her uncle had died. Because she did not know about Jen's uncle, her supervisor thought that Jen took constructive criticism too personality

present feelings and circumstances

The process of using messages to generate meanings in a situation in which a single source transmits a message to a number of receivers, who give nonverbal feedback, is known as ? ?

public speaking

mario speaks very quickly. He speaks even faster when he's nervous or excited. What vocal aspect does he need to work on?

rate

the speed of delivery

rate

the person who decodes the message and interprets meaning from it

receiver

trevor gave a thumbs-up and said, "Good job," to his teammate Ricardo. How was Trevor using nonverbal communication in conjunction with verbal communication?

repeating

when someone sees several people carrying musical instruments, he or she often groups these people together into a "band" because they resemble one another. This means of organizing stimuli is also known as

similarity

if you are talking to your boss, what category of distance would you typically use?

socail

the individual who has a thought that he or she wishes to communicate

source

tricia's instructor recommended that managers use bigger gestures when speaking, because larger gestures denote

status

brittany's brother excued Ana's temper because of her Latino heritage. This is an example of a

stereotype

in your uniquely constructed meaning attributed to senses stimuli

subjective perception

when nonverbal codes are used instead of verbal codes it is known as

substituting

the process of development of the self through messages and feedback from others is referred to as

symbolic interactionism


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