Core NAB practice exam
if hazardous materials are located within a healthcare organization, the healthcare organization must ?
evacuate the healthcare organization until these hazards are removed.
an elderly care recipient has prostate cancer. he has been through several surgeries and treatment plans and his pain and symptoms have now become unmanageable. which level of hospice care would be required?
general in patient hospice care
to be effective feedback on job performance should be
given periodically throughout employment
Risk Management can be best described as ?
identifying and solving problems before they get out of hand
the model of person-centered care is known as the eden alternative focuses on?
increased companionship
an Administrator should evaluate which of the following FIRST when there are supply shortages and increase in rush order cost?
inventory control
the older americans act of 1965 provided for the establishment of an office of long term care ombudsman . the primary duty of the ombudsman is to
investigate and resolve complaints made about, or for care recipients in healthcare organizations
communication skills are essential for effective leadership but great communication must also have?
listening skills
a budget is a tool used by administrators to?
manage revenue and expenses
which of the following most accurately describes public relations?
managing the relationship between a healthcare organization and the community
After the deductible has been met, Medicare part B covers 80% of which of the following Medicare-determined reasonable charges?
medical expenses and physician care
when a care recipient requests a move to another healthcare organization it is most appropriate to first
notify the family with projected discharge date
The periodic scheduled checking of equipment for demage and everyday wear and tear is an example of:
preventive maintenance
which of the following is best described as step-by-step guide that helps attain a specific task?
procedure
the single most important element for reducing the spread of infection is:
regular handwashing
if a healthcare organization provides an alert residents medical records to a family member without the resident consent which key component of HIPPA does this violate?
resident rights and privacy
a care recipients plan of care must be reviewed whenever there is a?
significant change to the condition
The responsibility of identify the social service needs of a care recipient upon the:
staff
The practice of making equal periodic changes to expenses over the estimated life of an asset is known as?
straight line depreciation
If a union members complaint is not resolved, the employee takes the complaint to a ?
union steward
which of the following best describes volunteer programming?
volunteer strengths should match with the needs of the care recipient
an administrator has 198 staff members on the payroll for august , 196 for september and 200 for october. 20 staff members have resigned or been terminated during this three-month period. what is the turnover rate for this quarter ?
10.1%
According to occupational safety and health administration (OSHA) regulations healthcare organizations must retain records for recordable incident for how many years?
5 years
which of the following is generally considered a chronic illness that must be managed?
Alzheimer's disease
Comparing an organization's processes and performance to other organizations is known as
Benchmarking
Evaluation of a healthcare organizations efficiency, effectiveness, and economy is the ultimate responsibility of the:
Governing body
In accordance with Occupational Safety and health administration (OSHA) requirements which of the following must have safety data sheets (SDS)?
Hazardous Chemicals
Recipient care plans should be ?
Individualized and developed after the care recipient assessment
which government program has a means test and provides healthcare services to the medically indigent?
Medicaid
A healthcare organization must report an incident when a mechanical lift contributes to a death, serious illness, or injury of a care recipient under the requirements of which of the following?
Safe Medical devices act
which of the following includes regulations that guide administrators to comply with the federal prohibitions against illegal payments for services or items reimbursed under Medicare and Medicaid ?
corporate compliance
an estimate of receipts (Inflows) and disbursements (outflows) for each month is called ?
a cash budget
when a care recipient of a healthcare organization is adjudicated incompetent by the court who is given the power to exercise that person's right ?
a person appointed under state law to act on the care recipients behalf
A disaster plan should be:
a specific plan supplied by the local fire authority
A care recipient has not been herself lately. she is withdrawn, neglects herself and complains that she is having trouble sleeping, which all may be symptoms of ?
depression
one of the most prevalent and underdiagnosed conditions found in the elderly is ?
depression
A valid contract must include which of the following elements
acceptance
in the instance of termination of employment, the Consolidated Omnibus Budget Reconciliation Act of 1989 (COBRA) requires an employer to:
allow employees the opportunity to continue health coverage at their own cost including the employers portion (If any)
which of the following is a reasonable accommodation according to the americans with disabilities act (ADA)?
altering the work environment
The inability to communicate with verbal or written words is known as
aphasia
to accommodate a bilingual care recipient, a communication board is provided with phrases and words posted in both languages. this type of device might be described as a ?
assistive device
the goal for all rehabilitation is to
attempt to return the care recipient to the former level of functioning
a healthcare organizations dining program should?
be designed to meet the preferences of the care recipients being served
at a minimum an invitation to attend a care recipients plan of care conference must be extended to the ?
care recipient
Providing opportunities for job advancement is known as:
career ladder
the purpose of employee discipline is to?
change employees behavior
In managing receivable, the term reimbursement is define as the:
charges expected to be earned in a set period.
sundowning is a term that means:
confusion or disorientation that increases in the afternoon or evening