CTS 115 Final Ch.9-20

Genetic

What algorithm is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem?

Expert systems

What are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems?

Unstructured

What are decisions that occur in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

0 and 1

What does fuzzy logic assign as values to vague or ambiguous information?

executive information system

What is a specialized DSS that supports senior-level executives and unstructured, long-term, nonroutine decisions requiring judgment, evaluation, and insight?

Shopping bot

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including price and availability?

Consolidation

What is the aggregation of data from simple roll-ups to complex groupings of interrelated information?

Transaction processing system

What is the basic business system that serves the operational level (analysts) and assists in making structured decisions?

Online analytical processing (OLAP)

What is the manipulation of information to create business intelligence in support of strategic decision making?

the source document

What is the original transaction record?

mutation

What is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome?

Analytics

What is the science of fact-based decision making?

Sensitivity analysis

What is the study of the impact on other variable when one variable is changed repeatedly?

transactional

What kind of data encompasses all raw facts contained within a single process and it's purpose is to support daily operational tasks?

Analytical

What kind of information encompasses all organizational information, and its primary purpose is to support the performance of managerial analysis or semistuctured decisions.

Neural

What kind of network is a category of AI that attempts to emulate the way the human brain works?

Fuzzy

What logic is a mathematical method of handling imprecise of subjective information?

Visualization

What produces graphical displays of patterns and complex relationships in large amounts of data?

Artificial intelligence

What simulates human thinking and behavior, such as the ability to reason and learn?

Digital dashboard

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Structured

Which decisions arise in situations where established processes offer potential solutions?

Augmented

____ reality is the viewing of the physical world with computer-generated layers of information added to it.

what

____-if analysis checks the impact of a change in a variable or assumption on the model.

model

A ___ is a simplified representation or abstraction of reality.

Select two types of DSS systems.

A system that identifies risks for insurance companies. A system to diagnose and treat patients.

Intelligent

A(n) ____ agent is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users.

operational

At the ___ level, employees develop, control and maintain core business activities required to run the day-to-day operations.

managerial

At which level are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?

True

Decisions range from routine choice, such as how many items to order or how many people to hire, to unexpected ones such as what to do if a key employee suddenly quits or needed materials do not arrive. Today, with massive volumes of information available, managers are challenged to make highly complex decisions-some involving far more information than the human brain can comprehend-in increasingly shorter time frames.

Modeling relationships

How can a spreadsheet program, such as Microsoft Office Excel, help managers make decisions?

1. Problem identification 2. Data collection 3. Solution generation 4. Solution test 5. Solution selection 6. Solution implementation

List the steps in the decision-making process.

Executive information systems Decision support systems Transaction processing system

Select the three primary types of MIS decision-making systems.

Creating the weekly production schedules. Creating the employee staffing schedules. Reordering inventory.

Select the three-structured decisions that are made frequently and are almost repetitive in nature and affect short-term business strategies.

Short term, daily, monthly, and yearly time frames. Middle management and director employee types. Semistrcutured, ad hoc reporting decision types.

Select three characteristics of managerial decisions.

Sales trends Future growth projections Market projections

Select three examples of analytical information.

Coping with huge volumes of information with many dependent variables. Lending themselves to massive parallel processing. Learning and adjusting to new circumstances on their own.

Select three features of a neural network.

Managers must make decisions quickly. Managers need to analyze large amounts of information. Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions.

Select three primary decision-making challenges facing managers today.

Withdrawing cash from an ATM, making airline reservations, and purchasing stocks.

Select three types of transactional information.

Entering a new market, entering a new industry.

Select two unstructured decisions.