dead art 1

With regard to the American funeral rite, which of the following does the funeral usually accomplish? 1. Provides opportunity to face reality of the loss 2. Gives the opportunity to express emotion and receive comfort 3. Gives final closure 4. Allows the completion of all "unfinished business"

1 and 2 only

The maximum temperature at which a human crematory should be operated for efficient use is:

1800 degrees Fahrenheit

What is the number of people required to conduct a full American Legion funeral service?

21

How large would a grave need to be to accommodate a standard burial vault?

3 feet wide and 8 feet long

A Burial/Transit Permit with cremation selected as the final disposition is called:

A Burial/Transit Permit

Strict departmental standards with little or no variation of the standards:

Bureaucratization

Insurance that provides monetary benefits to a business that has experienced an unforeseen peril, such as flood, fire, etc.:

Casualty insurance

An instrumental action dealing with death, that is also expressional and that may or may not be charged with symbolic content expressing, among other things, the attitudes of the participants and possible onlookers who may be regarded as co-beneficiaries.

Ceremony

This type of casket is made from a base material which can be as simple as corrugated fiberboard or pressed wood which is covered with a layer of cloth:

Cloth covered

The practice of trying to obtain something that is being sought by others under similar circumstances at the same time:

Competition

What type of activity is governed by the UAGA?

Donating organs and tissues

The primary way of judging the job applicant's appearance, poise, speech, etc.:

Employment interview

Capital that is invested in the business by the owner(s):

Equity capital

A cost that for a given period of time and range of activity called the relevant range, does not change in total, but becomes progressively smaller on a per unit as volume increases:

Fixed expenses

The Social Security Administration document titled Statement of Death by Funeral Director is also known as:

Form S.S.A 721

The memorial stone marking the head of the grave:

Headstone

The loss of craftsmanship is a result of

Industrialization

An inventory maintenance form maintained by the funeral home pertaining to saleable items

Inventory control form

For the funeral director, urbanization has meant

It is hard to know all families you serve personally

A source of information that is used by a business to determine where the potential customers are located is a:

Market survey

A governmental agency with the responsibility for regulation and enforcement of safety and health matters for most employees of businesses in the United States is:

OSHA

Expenses incurred in the normal operation of a business:

Overhead

A condition in which there is a possibility of an adverse deviation from a desired outcome that is expected or hoped for:

Risk

The principal government agency concerned with the financing, operation, and management of small businesses:

SBA

Application for lump sum death benefit:

SSA 8

A business that provides a service as opposed to a product:

Service business

The sales agreement between the funeral home an the family for the purchase of merchandise and services:

Statement of Goods and Services Selected

Those assets that can be appraised by value or seen or touched

Tangible assets

Anyone that invests in, or financially sponsors, a new business:

Venture Capitalist

The practice of watching over the body the entire time between death and the funeral is called a ___

Vigil

What does VSIMS stand for:

Vital Statistics Information Management System

Family representative(s) present for the initiation of the cremation process?

Witness

The person who usually makes the notification of death to the funeral home is which of the following?

a member of the family

The group aspect of a funeral rite makes the event

a social function

Who is next in the order of who receives the flag of a deceased veteran if there is no surviving spouse?

adult child of the deceased

The level of emotion displayed by a person in reaction to an event is called ___.

affect

The stage of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable is known as

alienation

Increasingly family members are choosing not to have the types of funerals that their grandparents or parents had. Today families are having services with no religious content. These types of gatherings include:

all of these are correct: non-traditional services memorial gatherings humanistic funerals

During grief a person may experience

all of these: fear and depression anger and resentment weakness and loneliness

A time set aside for family and friends to pay respects to the deceased and greet the family before the funeral.

all of these: visitation calling hours wake

Crying is:

an external (outward) response to an emotion-observable

The component part of the throw that hangs down into the body of the casket is the

apron

When used, the Mogen David is placed:

at the top part of the foot panel

The sum of a group of sales figures divided by the number of units is known as the:

average sale

That portion of the casket hardware which is grasped by the casket bearers when carrying the casket is called the:

bar

The event that leads to experiencing the emotion of grief:

bereavement

A source that might bring radiation near embalmers or crematory operators. Sometimes called "seed implantation"

brachytherapy

Combustion is also called:

burning

As per the FTC Funeral Rule the funeral director must present the family a list of the available types of caskets along with their prices. This list is referred to as the:

casket price list

A case or receptacle for dead human remains which is anthropoidal in shape describes a

coffin

Disposing of cremated remains in a manner or location that combines the cremated remains with the cremated remains of another individual?

commingling

Grief extending over a long period of time without resolution is called

complicated grief

Another term for a funeral procession is a:

cortege

Anytime someone helps someone else with a problem is one definition of

counseling

All remains of the incinerated human body recovered after the completion of the cremation process are called:

cremated remains

An environmentally safe casket which is designed for encasing the dead human remains for the purpose of cremation is ___.

cremation casket

The fourth stage of grief according to Kubler-Ross is

depression

A heavy duty, leak resistant zipper bag with at least six handles, designed to contain a dead human body and body fluids and used mainly for the removal of dead human remains from a place of death other than in an institution like a hospital, is a:

disaster pouch

Which of the following is NOT an example of a type of after-care follow-up?

discussing an impending death at a pre-need conference

"On behalf of the family, we would like to thank all of you for your love, support and attendance here today. We thank (Reverend, Father, Pastor, Bishop) for conducting the service and for his/her comforting remarks. We thank those of you that sent these beautiful floral arrangements for the family to enjoy. This concludes the funeral service for (Name). May God bless his/her memory. This could be an example of a ____________.

dismissal

The grouping of caskets, usually 3, used to educate the selecting clientele family members about the various attributes of the caskets and price points is referred at the:

educational grouping

A receptacle for cremated remains usually made of cardboard, plastic or similar materials designed to hold the cremated remains until an urn or other permanent container is acquired or other disposition is made?

temporary container

The ability of the operator to evaluate the materials to be cremated (casket, container and human remains) is:

the first step in controlling visible emissions

The traditional location of the preparation of a dead human body for funeralization was originally in ________________ in early America

the home

Which of the following is NOT a determinant of grief?

these are all determinants of grief: who the person was concurrent stresses manner of death financial interdependence

A complete sentence that describes the central idea of a speech and is usually found in the first paragraph is a:

thesis statement

The rubber gasket used on sealer caskets is generally compressed between the rim flange and the

top body molding flange

A style of casket interior created by placing a padding material between a lining material and a backing material, with subsequent stitches taken, forming small depressed pockets defines a

tufted interior

No crematory shall accept

unidentified caskets or cremation containers.

All employees of the crematory who handle dead human remains shall practice

universal precautions

In a hillside cemetery, where the grave is on a steep slope, it might be necessary for the funeral director to ____________ in order to keep the lowering device level over the grave.

use crib work

A metal or concrete enclosure designed to protect the casket is called a/n:

vault

The focal point of worship in the strict liturgical church is:

symbolized by the cross

This is a very important document, necessary and vital for an embalmer to complete. A family that Embalmer Rachel served last year has filed a complaint against her and the Hansen Mortuaries with the Arizona State Board of Funeral Directors and Embalmers saying their mother looked grossly swollen during her visitation. She had died of a heart attack. In order to answer the complaint, Embalmer Rachel would look up the file and look in the service folder and produce a copy of the ______________________ for the board member to review. Of course she was not at fault and performed her embalming operation in accordance with case analysis and standard embalming practice

embalming report

Listening in which the goal is to judge the quality or accuracy of a speaker's remark is:

evaluative listening

Wood that has been shredded into spaghetti like strings or thin shavings is

excelsior

Which of the following is NOT a manifestation of normal grief?

extreme withdrawal

Strong emotion marked by such reactions as a alarm, dread and disquieting:

fear

Strong emotion marked by such reactions as alarm, dread, agitation and urge to flee is ___.

fear

The efficient utilization and adequate regulation of all revenue, expenditures, and capital rights is

finance management

An event which is an organized, flexible, purposeful, group centered, time-limited response to death with the body present, which reflects reverence, dignity and respect:

funeral

The "Committal Service" is usually held at the:

grave site

Which type of counseling involves sharing a body of special information with a counselee?

informational

To bury or put a dead body into a grave

inter

All ferrous metals used in casket construction contain

iron

The Jewish term for a funeral cortege?

levaya

The total income of all sales divided by the number of sales is known as the:

mean sale

A cemetery which has adopted a park like style and abolished the use of upright memorials

memorial park

Rites of funeralization without the presence of the body itself are referred to as

memorial service

A casket which is made of ferrous material is classified as ___.

metal

If a family buys a casket from Funeral Home A and intends to use it at Funeral Home B, the way Funeral Home B may legally recover some profit is:

nonexistent, there is no way to recover that lost revenue

The word contemporary means

of the same time period

Of those items listed below, which are regarded as a threat to the integrity of the cremation equipment as well as a threat to the safety and well-being of the crematory operator

pacemakers

A family that is governed by the father is

patriachal

Arrangements made in advance of need:

pre-need

Funeral arrangements made in advance of need that do not include provisions for funding or prepayment are:

preplanned funeral arrangements

In which of these chambers is the body placed for cremation to begin?

primary chamber

Which of the following is used to refer to cremated human remains after they are pulverized and cleaned, leaving primarily small bone fragments as small as particles of sand or smaller:

processed cremated human remains

Which of the following is information NOT needed to complete the Death Certificate:

religious affiliation

Which of the following is an expense for a funeral business?

salaries