Deca Test

Lucia, a business owner, just hired a new employee. What is one thing she should be sure to do on the employee's first day

Assign the new employee a mentor who can answer any questions s/he may have

Which of the following quality-control methods improves quality by saving time and allowing potential problems to be caught earlier in the product design and development process

Concurrent engineering

Which of the following types of business organizations reduces or limits the risk of its stockholders

Corporation

A restaurant wants to develop new menu items that will appeal to its customers. A server mentions that many customers have asked for gluten-free meals, so the restaurant decides to try out a few new glutenfree menu items. What method of idea generation did the restaurant use?

Customers

What synectics technique compares a problem with something else that is unrelated?

Forced analogies

A business that effectively coordinates channel management with marketing activities is more likely to provide

Good customer service

Which of the following statements is true regarding the regulation of promotional activities:

Governmental restrictions in regard to promotional activities vary by country.

What often increases when a person continually resists change or fails to adapt to new circumstances

Levels of stress

Ethical dilemmas should be thought of as

Opportunities

What information could a salesperson obtain by examining a product?

Texture

Why do businesses want to meet quality standards?

To reduce costs

Which of the following helps in the interpretation of mined data

Visual representation

During the first year that Rick owned his new car, the vehicle seemed to spend more time in the repair shop than it did on the road. Rick contacted the auto manufacturer and demanded his money back because the car seemed to be defective, but the manufacturer refused. A member of the Better Business Bureau agreed to act as an impartial third party in the dispute. The BBB member studied the facts of the case, determined that the car was indeed defective, and decided how much money the carmaker would be required to refund to Rick. This is an example of

arbitration

Which of the following would probably use a longer channel of distribution than the others

bottle of shampoo

A department store sells clothing from brands like Levi's, but it also sells its own private brands of clothing, also known as __________ brands.

distributor

Bryant recently applied for a personal loan from the Maryville Community Credit Union, but his application was rejected. Bryant has a friend who works at the credit union, so he asks her what went wrong with his application. She told Bryant that the credit union's manager is prejudiced and rarely accepts applications from individuals of Bryant's religion. The credit union violated Bryant's right to

equal credit opportunity

A basic reason for the formation of a trade association is to

find solutions for common problems

Sasha's personal budget contains two broad categories for her expenses. She should put her mortgage, her car insurance payment, and her utilities in the __________ expenses category

fixed

One of the benefits of setting goals that will help you in your relationships with others is that setting goals

helps you understand yourself.

One way that advances in technology help businesses keep existing products on the market and extend their life cycle is by

improving performance

Superior Office Company received a state contract to supply office equipment to all public schools in the area. What does the company need in order to effectively produce the contract?

inputs

Most marketers cannot expect to maintain their profit rates unless they

introduce new products from time to time.

Integrity is one of the most important traits for ethical leaders to develop because it

is the foundation for other ethical principles

The following appeared on a recent survey: "Do you agree that the government wastes taxpayers' money by supporting unnecessary programs?" This is an example of a(n)

leading question

A producer can minimize channel conflict among its distributors and retailers by

offering different products through each channel

A project is officially authorized to begin by the

project charter

Businesses need to identify their markets in order to

reach goals and satisfy customers.

The following is written on the back of a check: "For deposit only; Maria Evans; Account #285655." This is an example of a(n) __________ endorsement

restrictive

Each pay period, Kendra has her employer automatically deposit her paycheck into her checking account so the funds are available for use when she needs them. In this situation, money is functioning as a

store of value

Rhonda is doing research for a paper in her business class. She should use sources that

were written by authors who are reputable.