Deming Quiz
There are no circumstances where Deming believes workplace posters are useful.
False
Total Quality Management only focuses on the production of products.
False
We can tolerate mistakes commonly made in producers.
False
Does Deming believe in performance appraisals?
False, no
A lack of communication is the only real barrier hourly employees face.
False
According to Deming, performance appraisals are one of the most important assets of a successful organization.
False
Deming believed training wasn't necessary in the workplace.
False
Deming believes in relying on numerical quotas and goals.
False
Deming believes quotas should be the ultimate goal of employees/management?
False
Deming believes that lower level employees are the only that need training.
False
Deming believes that separation of departments within a company is good.
False
Deming believes that you should only have one form of OJT.
False
Deming does not believe in self-improvement.
False
Deming does not think its necessary for managers to understand and be knowledgeable of the type of work they supervise.
False
Deming likes slogans.
False
Deming refers to the PDCA cycle as the Deming cycle because he invented it.
False
Deming refers to the Plan, Do, Check, Act system as the Deming Cycle because he originated it.
False
Deming says management by objectives is the best way to get work completed.
False
Deming says there should be no fear in a company at all and that fear has no useful purpose.
False
Deming thinks that mass inspections should never happen.
False
Deming was against the use of statistical analysis intertwined with the PDCA system.
False
Does Deming like mass inspection?
False
Long-term relationships of trust and loyalty with suppliers is a bad thing.
False
A company with good constancy of purpose improves different areas within the organization and focuses on long term strategy.
True
Constantly and forever also applies to elimination of waste.
True
Continuous improvement refers to Six Sigma.
True
Deming believed in strong unity and cross communications.
True
Deming believes companies shouldn't award business on the basis of a price tag.
True
Deming believes in educating your employees.
True
Deming believes lack of knowledge is a problem in the workforce.
True
Deming believes management is the source of barriers on production (hourly) employees.
True
Deming believes quotas should be substituted with leadership.
True
Deming believes that failures are caused by systematical errors and not human error.
True
Deming says companies should move to a single supplier.
True
Deming says that fear in an organization starts at the top and trickles down.
True
Deming says that you should drive out fear.
True
Deming says you can't inspire quality into a product.
True
Deming states that management should form a team to utilize the prior 13 points.
True
Deming thinks that customer satisfaction is one of the most important things.
True
Deming wanted to break down barriers within organizations.
True
Does Deming like continuous improvement?
True
Japan created the new economic age we are in with reducing waste.
True
Mistakes in products increase waste, which increases cost.
True
Performance appraisals focus on the end result, not the process to the end result.
True
Waste increases the total price of the product.
True
Does Deming believe it's necessary to improve constantly in order to survive and create jobs for people?
True, yes
Does Deming like on the job training?
True, yes
When should mass inspection occur?
When first producing or if there is a liability.
Does Deming believe in OJT?
Yes/True
