DSIM 350 Ch1
Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization's goods or services.
False
Service operations require additional inventory because of the unpredictability of consumer demand.
False
Budgeting, analysis of investment proposals, and provision of funds are activities associated with the _______ function.
Finance
Manufacturing work sent to other countries is called:
Outsourced
Operations management involves continuous decision-making; hopefully most decisions made will be:
informed
Goods producing organizations are not involved in service activities.
False
Which of the following is not true about systems approach?A) A systems viewpoint is almost always beneficial in decision making.B) A systems approach emphasizes interrelationships among subsystems.C) A systems approach concentrates on efficiency within subsystems.D) A systems approach is essential whenever something is being redesigned or improved.E) All of the above are true.
C) A systems approach concentrates on efficiency within subsystems
A systems approach means that we concentrate on efficiency within a subsystem and thereby assure overall efficiency.
False
Among Ford's many contributions was the introduction of mass production, using the concept of interchangeable parts and division of labor.
True
Often, the collective success or failure of companies' operations functions will impact the ability of a nation to compete with other nations.
True
Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their apprentices using custom made parts.
True
Service often requires greater labor content, whereas manufacturing is more capital intensive.
True
The value of outputs is measured by the prices customers are willing to pay for goods or services.
True
The process of comparing outputs to previously established standards to determine if corrective action is needed is called: A. planningB. directingC. controllingD. budgetingE. disciplining
controlling
Two widely used metrics of variation are the __________ and the _________.
mean; standard deviation
