ERP Chap 1
12. Which process focuses on people within an organization and includes functions such as recruiting, hiring, training, and benefits management? a. Human Capital Management (HCM) b. Project Management c. Financial Accounting d. Management Accounting or Controlling (CO) e. None of the above
a
16. What function does the warehouse perform in the fulfillment process? a. Prepares and sends the shipment to the customer b. Communicates data related to the order to other parts of the organization c. Tracks the order d. Notifies the customer e. None of the above
a
20. _____________ provides tools to manage and store documents securely and to keep track of the multiple versions of these documents? a. Document Management b. Enterprise Management c. Project Management d. Material Planning e. None of the above
a
5. Which term represents a set of tasks or activities that produce desired outcomes? a. Business Process b. Trigger c. Outcome d. Enterprise Resource Planning e. None of the above
a
8. Which process uses historical data and sales forecasts to plan which materials will be procured and produced? a. Material Planning b. Procurement Process c. Production Process d. Fulfillment Process e. Lifecycle Data Management
a
17. What part of the project management process is within the various functional areas? a. Budgeting b. Execution c. Settlementd. Planning
abcd
8. The term materials encompasses which of the following? a. Products b. Components c. Parts d. Anything used in an organization e. Accounting
abcd
9. Which of the following activities are related to the production process? a. Request materialsb. Store materials c. Locate Materials d. Issue Materials e. Receive Payment
abcd
12. Which of the following are components of the lifecycle data management process? a. Engineering b. Marketing c. Accounting d. Production e. Sales
abd
18. Which of the following products fall(s) within GBI's line of business? a. Deluxe and professional touring bikes b. Men and women's off-road bikes c. Motor bikes d. Bike accessories
abd
1. Within the financial structure, typical functions or departments found in a modern organization include which of the following? f. purchasing g. operationsh. internships i. finance j. marketing
abde
11. Which of the following activities are related to the fulfillment process? a. Locate Materials b. Prepare Shipment c. Prepare for Storage d. Store Materials e. Ship to Customer
abe
5. Which of the following are components of the procurement process? a. Warehouse b. Purchasing c. Sales d. Operations e. Accounting
abe
3. Which processes have an impact on an organization's finances? f. Financial accounting processes g. Project management processes h. Management accounting or controlling processes i. Material planning process j. Procurement process
ac
7. Which of the following are components of the fulfillment (sell) process? a. Sales b. Operations c. Warehouse d. Accounting e. Production
acd
1. Which term refers to business processes that are not executed by a single group or function? a. Silo Effect b. Cross-Functional c. Functional Structure d. Enterprise Systems e. Organizational Structure
b
11. Which process is used to plan and execute large projects such as the construction of a new factory or the production of complex products such as airplanes? a. Human Capital Management (HCM) b. Project Management c. Financial Accounting d. Management Accounting or Controlling (CO) e. None of the above
b
15. What is the first step of the production process? a. Authorize Production b. Request Production c. Create Product d. Receive Finished Goods e. Issue Raw Materials
b
19. _____________enables an organization to optimize its product development process, from design to market, while ensuring that it complies with industry, quality, and regulatory standards? a. Business Planning b. Lifecycle Data Management c. Project Management d. Material Planning e. None of the above
b
21. How does GBI Global sell its merchandise? a. Directly to customers b. Via a network of specialized dealers c. Via the Internet d. All of the above e. None of the above
b
22. Which of the following statements about SAP R/3 is true? a. It supports a single function or department b. It is an end-to-end enterprise system c. Sharing data between departments is problematic d. None of the above
b
6. Which term refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make products? a. Material Planning b. Procurement Process c. Production Process d. Fulfillment Process e. Lifecycle Data Management
b
2. Which of the following are steps within a generic business process of an organization? a. Payment b. Trigger c. Shipment d. Outcome e. Confirmation
b;d
10. Which of the following activities are related to the procurement process? a. Issue Materials b. Receive Materials c. Prepare for Storage d. Store Materials e. Locate Materials
bcd
15. In which components of the asset management process is production involved? a. Settlement b. Perform maintenance c. Authorize maintenance d. Request maintenance e. Perform service
bcd
19. What is true about SAP R/3? a. Supports a single function or department b. Executes every process from start to finish c. Consolidates process data in a single database d. Enables users to view the status of a process in real time
bcd
16. Sales is involved in which steps in the customer service process? a. Perform service b. Create service request c. Settlement d. Authorize service e. Request maintenance
bd
10. Which process tracks the financial impact of process steps with the goal of meeting legal reporting requirements? a. Human Capital Management (HCM) b. Project Management c. Financial Accounting d. Management Accounting or Controlling (CO) e. None of the above
c
3. Which system supports business processes end to end? a. Management System b. Accounting System c. Enterprise System d. Functional Structure e. Document System
c
7. Which process involves the actual creation of the products? a. Material Planning b. Procurement Process c. Production Process d. Fulfillment Process e. Lifecycle Data Management
c
14. In which elements of the lifecycle data management process does marketing play a role? a. Design b. Conceive product ideas c. Make d. Marketing & service e. Discontinue product
cde
13. Which departments take part in the conception of an idea? a. Accounting b. Productionc. Engineering d. Sales e. Marketing
ce
6. Which of the following are components of the production (make) process? a. Sales b. Operations c. Warehouse d. Accounting e. Production
ce
13. What is the final step of the procurement process? a. Invoice b. Purchase Requisition c. Purchase Order d. Payment e. None of the above
d
17. ___________ is concerned with matching the demand for materials in the organization with the supply. a. Business Planning b. The Silo Effect c. Project Management d. Material Planning e. None of the above
d
4. Which of the following statements about business processes is true? a. They are executed across multiple functions. b. They are initiated by some type of trigger. c. They involve multiple steps. d. All of the above e. None of the above
d
4. Which processes focus primarily on people and projects? a. Financial accounting processes b. Procurement process c. Production process d. Human capital management processes e. Project management processes
de
14. What steps are involved in the accounting portion of the procurement process? a. Receiving the materials and the invoice b. Creating the purchase requisition and sending payment c. Creating and sending the purchase order d. Creating the purchase requisition and receiving the materials e. Receiving the invoice and sending payment
e
18. Which of the following is concerned with the storage and movement of materials? a. Business Planning b. Silo Effect c. Project Management d. Material Planning e. Inventory and warehouse management (IWM)
e
2. Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process? a. ERP Effect b. Cross-Functional c. Functional Structure d. Enterprise Systems e. Silo Effect
e
9. Which process supports the design and development of products from the initial product idea stage through the discontinuation of the product? a. Material Planning b. Procurement Process c. Production Process d. Fulfillment Process e. Lifecycle Data Management
e
