ERP TEST

3. Which of the following are characteristics of a wholesale channel?

-It does not include sales taxes in calculating prices -It requires a minimum volume of purchase -It offers volume discounts -It may designate a specific plant or plants form which deliveries are made

13. Material master data in a delivery document consist of which of the following?

-Material Description -Unit of measure -Weight

16. The fulfillment process is integrated with which other processes?

-Project systems -Production -Management accounting

11. What are the partner functions that customers can play in the fulfillment process?

-Sold-to-party -Bill-to-party -Ship-to-party -Payer

65. The fulfillment process acts as a stand-alone process and cannot be integrated with other processes within an organization.

False

66. A sales area can be assigned to multiple company codes.

False

67. A distribution channel can be assigned to multiple company codes.

False

69. A sales area can have many distribution channels.

False

73. A customer info record is an intersection of customer data and sales data.

False

17. Information structures are used to generate which of the following?

Flexible analysis Standard Analysis

47. A company code is divided into several sales organizations, each of which is responsible for the sale and distribution of goods and services for a particular geographical area.

True

48. A sales organization is responsible for negotiating terms and conditions of sales for a particular market.

True

50. A distribution channel is the means by which a company delivers its goods and services to its customers

True

52. A sales area can be assigned to only one company code.

True

56. Sales plant data include details on how the material will be shipped from the plant.

True

57. Customer master data include data needed to conduct business with customers and to execute transactions that are related specifically to the fulfillment process.

True

58. A customer‐material information record is comprised of master data specific to one customer and one material.

True

60. An inquiry is a request for information regarding a potential order that the customer places with the company.

True

61. The final step in the fulfillment process is the receipt of payment from the customer

True

62. Customer master data are used in the fulfillment process for generating an invoice for materials or services..

True

68. A distribution channel can be assigned to multiple sales areas

True

70. Distribution channels can be used to differentiate between wholesale, retail, and Internet sales strategies.

True

71. A sales organization is used to divide a market based on geographic characteristics.

True

72. A one-to-many relationship exists between a sales area and plants.

True

74. A quotation can result in multiple sales orders.

True

75. Multiple quotations can be combined to create one sales order.

True

76. A line item in a sales order can include multiple schedule lines.

True

77. Multiple orders can be combined into one delivery if certain conditions are met.

True

21. Which of the following is NOT a typical characteristic of a wholesale channel?

b. It distributes goods directly to consumers.

27. Which master data do companies use to determine the prices of their products?

b. Pricing conditions

29. What is the final step in the fulfillment process?

b. Receipt of payment from the customer

42. What document is NOT created during the billing step of the fulfillment process if profitability analysis is active?

c. A material document

39. Which of the following statements regarding the fulfillment process is NOT true?

c. A sales order must be created with reference to a quotation.

23. All of the following are examples of a shipping point except

c. A storage rack

44. The fulfillment process is integrated with all of the following processes except

c. Asset management

36. Which of the following organizational levels is associated with the method used to distribute materials to a customer?

c. Distribution channel

28. Which action triggers sales order processing in the fulfillment process?

c. Receipt of a customer purchase order

45. Which reporting options does SAP ERP system support?

d. All of the above

41. Pre-sales activity includes all of the following except

d. Customer purchase orders

40. Which of the following is NOT a key step in the fulfillment process?

d. Invoice verification

37. Output conditions include all of the following types of data except

d. Output mode

38. Which of the following statements regarding customer master data is NOT true?

d. They include data that are needed to make postings in CO.

31. Which of the following types of data is NOT included in a quotation?

d. Vendor master

43. Which of the following is not taken into consideration when determining a customer's credit exposure?

d. current purchase orders

22. In the fulfillment process, a plant is

e. A facility from which the company delivers products and services to its customers

35. Which of the following organizational levels is associated with a company's product line?

e. Division

26. The data in the customer master are divided into the following three segments:

e. General data, accounting data, and sales area data

30. Which one of the following represents the correct order of process steps for the fulfillment process?

e. Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment

32. Which of the following types of data is NOT included in a billing document?

e. Pricing conditions

24. All of the following are key organizational elements for which material master data are defined for the fulfillment process except

e. Shipping point

19. All of the following are key organizational elements in the fulfillment process except

e. Warehouse

12. Organizational data in a sales order include which of the following?

-Client -Company Code -Sales Area

14. Organizational data in a delivery document consist of which of the following?

-Client -Company Code -Shipping Point

9. The three segments into which the data in the customer master are divided are ________

-Financial accounting data -Sales are data -General data

59. Pre-sales activity is often triggered by a communication from a customer such as a purchase order.

False

63. In addition to the organizational data, material master data is necessary in the payment step.

False

64. Open items are items in the payment step for which payment from the customer has been received.

False

15. The customer credit management process assesses whether credit should be granted when:

- A sales order is created or changed -Deliver is authorized or changed -The post goods issue step is performed during shipping

10. Which of the following departments in an organization are responsible for data in a customer master?

-Accounting -Sales

8. Which one of the following are examples of sales units?

-Cartons -Crates -Barrels -Cases

5. Which of the following can serve as an example of a plant ?

A manafacturing facility An office building A storage facility

7. Material master data are grouped into views. Which of the following views are used in fulfillment?

Basic Data Sales Organization Data Sales plant data

6. Material master data relevant to the fulfillment processes are defined for which of the following organizational levels?

Client Distribution Channel Plant Sales Organization

49. A company code must have at least two sales organizations.

False

51. A sales organization must have at least two divisions.

False

53. In the case of products, a plant is typically an office building

False

54. A shipping point is a location in a plant at which inbound deliveries are received.

False

55. A plant must have at least one shipping point, which must be physically located in that plant.

False

1. Which of the following key organizational elements are unique to the fulfillment process?

Sales Area Credit Control Area Shipping Point

4. A sales area is a unique combination of which of the following elements?

Sales Organization Distribution channel Division

46. Organizational elements essential to the fulfillment process include client, company code, sales area, and plant

True

2. Which of the following are the typical distribution channels?

Wholesale Online Retail

25. Material master data are grouped into views. Which one of the following combination of views is relevant to the fulfillment process?

a. Basic data, sales organization data, sales plant data

33. The shipping step concludes with _________

a. Goods issue

34. Which of the following organizational levels is NOT relevant to the fulfillment process?

a. Purchasing organization

20. Which one of the following combinations of organizational elements is included in the definition of a sales area?

a. Sales organization, distribution channel, division

18. Which of the following statements regarding work lists are true?

a. They identify tasks that are ready for completion. b. They contain a list of orders that are scheduled to be shipped by a specific date.