EV Intro to Comms. & Speech: Understanding Nonverbal & Verbal Messages; Unit Review & Test

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The rules and conventions governing correct or polite behavior and communication are called ______________.

B. Etiquette

Which of the following is an example of the connotative meaning of language?

B. Snow usually reminds me of Christmas

Based on the nonverbal messages you see in this photograph, which of the following most likely describes this person's situation?

B. This man just witnessed a horrible car accident.

Touch is an essential part of _______________.

B. Well-being

Whenever you communicate online, remember _______________.

B. everything you put online is available forever

What is netiquette?

A set of rules for how to behave online; the correct or acceptable way of communicating on the Internet.

Which statement can help build a person's self-esteem?

A. "I am really proud of you."

Which of the following is an example of a denotative meaning?

A. "Tree; a large woody plant that survives and continues to grow throughout the year."

The sentence "I think that I have never seen a poem lovely as a tree" uses the word "poem" as a __________ term in an __________ way.

A. Concrete, Abstract

Which of the following best describes the messages the man in this photograph seems to be conveying by his nonverbal communication?

A. I am a confident business professional.

Which of the following scenarios reflects misinformation?

A. Kristen broke up with her boyfriend after hearing a rumor that he had kissed her best friend.

(Praying man) Which of the following best describes the nonverbal message in this photograph?

A. Peace and Reflection

Which of the following statements is most likely true about the nonverbal communication depicted in this picture?

A. The women in the background are complementing their verbal communication with their body language.

Which of the following words reflects a regional culture within the United States?

A. Y'all

When you send large attachments, you are not _____________.

A. considering the needs of others

Which of the following is an example of using nonverbal communication to accent or complement verbal communication?

A. smiling while recounting an experience you found amusing

When asking a question, how does a person's voice change?

B. A person will often change the pitch of their voice when asking a question.

Which of the following is an example of a stereotype?

B. All asian people are smart.

Touch ethic is determined by ________________.

B. Culture

_____________ is communication that creates mistrust, hostility or hurt and indicates a desire for conflict rather than cooperation.

B. Defensive Communication

Which of the following is not an example of defensive communication?

C. "I would love to talk about this with you if you have the time."

Which of the following scenarios is the result of a lack of education or experience?

C. A child refusing to eat broccoli because of it's color.

Which of the following statements is not true?

C. All languages have identical symbols.

____________ is an unfair or unfounded attitude towards something.

C. Bias

Which of the following is not an example of the concrete meaning of language?

C. Color

"Guidelines for appropriate behavior"

C. Etiquette

The rules and guidelines for appropriate computer mediated communication are called ________.

C. Netiquette

"Could you please step back, you are making me uncomfortable." This statement illustrates a person's desire for ______________.

C. Personal Space

Other than personal appearance, what are the other four nonverbal message channels that we use to communicate?

C. physical characteristics; body movement or stillness; personal possessions; and personal preferences about spending time.

Erin and Mel are having marital problems. Which of the following would help their relationship?

D. "Can we talk about this?"

Which of the following is an example of supportive communication?

D. "I'm always here if you need help with anything."

Jane was sent by her Chicago-based company to a business convention in Tokyo, Japan. While at lunch, she and several other Americans in attendance sat together at lunch. As they laughed and enjoyed themselves, Jane noticed that many people glanced at them uncomfortably and whispered to each other. When Jane asked the young waitress what was wrong, the girl avoided eye contact with her, shook her head without saying a word, and quickly walked back to the kitchen. Which of the following is most likely the cause of confusion in this scenario?

D. All of the above

Which of the following determines how we interpret language?

D. Context and Culture

(Thumbs up) These photographs show examples of which category of kinesis?

D. Emblems

Based on the nonverbal messages you see in this photograph, which of the following most likely describes this person's situation?

D. There are not enough nonverbal messages to say for sure.

How can physical environment affect behavior? Give at least 2 examples to support your response.

Physical environment can influence how we communicate and what we communicate. We are more likely to communicate in comfortable environments. In unfamiliar physical environments we may behave differently than in places we are familiar with and comfortable.

What is the difference between supportive and defensive communication?

Supportive communication focuses on resolving conflict through cooperation. Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it.

Language is symbolic. (T/F)

True

Racial slurs are still a common part of communication in the United States. (T/F)

True

Write a short paragraph explaining the principle of "don't say or do anything online that you wouldn't say or do face to face." Give at least 2 examples in your paragraph.

You shouldn't say or do anything online that you wouldn't say or do face to face. If you were to say someone was rude to you, but you didn't want them to know, what makes putting it online reasonable, without them being able to see it.


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