Exam Chap 1-5

Decide Decision making Style

A leader makes the decision alone and either announces or sells it to the group.

Delegate Decision making Style

A leader permits the group to make the decision within prescribed limits.

Disillusioned learner

A learner who has gained some competence but has been disappointed after having experienced several setbacks

Self-reliant achiever

A learner who has high competence and commitment

Path-goal theory

A manager should choose a leadership style that takes into account the characteristics of the group members and the demands of the task.

Which of the following is a most likely consequence of a lower leadership position? a. The number of human resource problems requiring action b. Absolute control over subordinates and freedom of expression c. The feeling of loneliness d. A very high salary package

A. The number of human resource problems

Which of the following is true of a consensus leadership style? Select one: a. The style helps group members feel that they are valuable to the team. b. The style relies on conforming to the majority opinion. c. The style gives utmost importance to an idea which comes from outside the group. d. The style perceives that disagreements should be supressed to reach a consensus.

A. The style helps group members feel that they are valuable to the team.

Maxwell, a project manager, asks his team to decide which enterprise software package to purchase. He provides them with information on the requirements and the budget, but he does not influence their decision as he trusts his team to make the right choice. According to the normative decision model, the decision-making style used by Maxwell in this scenario is known as _____.

Answer: Delegate

Rostov, the owner of a coffee shop, reopens his store for business after a recent burglary. Many of Rostov's staff are still shaken by the burglary, but Rostov gives them a pep talk and plans to invest in a better security system for the shop. This gives Rostov's employees hope and energizes them. In this scenario, Rostov is leading during a crisis by _____.

Answer: Displaying Optimism

According to the path-goal theory, which of the following is an example of a participative style of leadership?

Answer: Dylan often consults with his subordinates for their inputs before making decisions on task allotment.

Sheryl knows that showing appreciation is an effective way to boost employee morale. When a usually silent team member, Yves, comes up with great ideas at a meeting, she sends an email to Yves thanking him for his valuable inputs. Since this incident, Yves regularly offers valuable inputs and feedback to Sheryl and other team members. In this scenario, Sheryl is practicing _____ leadership.

Answer: Evidence-based

Which of the following is an example of contingency leadership?

Answer: Wendell assigns work hours to employees who are less competent, while allowing his motivated team members to choose their own schedule.

Eric, the operations head of an investment bank decides to shift the country headquarters of his organization from New York to Chicago. He implements his decision and starts working toward it by taking his board members' consent for granted. In this scenario, Eric portrays a(n) _____ style of leadership. a) Autocratic b) Consensus c) Consultative d) Democratic

Autocratic

Which of the following can be identified as a factor relating to substitute for leadership? a. Fostering the vision of the organization at all levels b. Closely knit teams of highly trained individuals c. Creating an autocratic work environment d. Informal or unofficial norms and regulations

B. Closely knit teams of highly trained individuals

Jessica consults her team for designs to be showcased in the upcoming fashion week. Jessica decides on a couple of designs based on the suggestion of group members and the ones she feels the group would agree upon and support. Jessica's decision is attributed to the _____ style of leadership. Select one: a. consultative b. Consensus c. autocratic d. democratic

B. Consensus

An advantage of being a leader noted in the leadership text is Select one: a. the opportunity to sidestep organizational politics. b. a chance to help others grow and develop. c. loads of overtime pay. d. being able to avoid the long hours typically worked by team members.

B. a chance to help others grow and develop.

A consultative leader _____. Select one: a. turns over decision-making authority to the group b. confers with the group before making the decision on their own c. takes a vote before reaching a decision d. consults reference sources before making a decision

B. confers with the group before making the decision on their own

A leader who scored high on initiating structure would _____. Select one: a. strive to keep the group informed b. emphasize work scheduling and assigning tasks c. emphasize listening and personal warmth d. disregard the feelings of team members Feedback

B. emphasize work scheduling and assigning tasks

A ________ produces order, consistency, and predictability, while a ________ produces change and adaptability. Select one: a. leader; manager b. manager; leader c. follower; leader d. leader; follower Feedback

B. manager; leader

When an individual has ________ they have the ability to influence others. Select one: a. courage b. emotional intelligence c. power d. a proactive personality

C. Power

Which of the following is an implication of the flexible leadership theory? a. Middle and lower-level leaders are typically not consulted while making important management decisions. b. Factors outside the leader's control have a larger impact on business outcomes than do leadership actions. c. The involvement of leaders throughout the organization in making decisions improves company performance. d. Leadership itself is of little consequence to the performance and satisfaction of team members.

C. The involvement of leaders throughout the organization in making decisions improves company performance.

________ leaders communicate a sense of mission, stimulate new ways of thinking and enhances as well as generate new learning experiences. Select one: a. Authentic b. Democratic c. Transformational d. Transactional

C. Transformational

Which of the following statements is true about the gender differences in effectiveness between men and women leaders? Select one: a. Men were rated lower on orientation toward strategic planning and organizational vision. b. Women were rated lower on orientation toward production and obtaining results. c. Women were rated higher on relationship-oriented leadership skills. d. Men were rated higher on relationship-oriented leadership skills.

C. Women were rated higher on relationship-oriented leadership skills.

Aiden Carter, an administrator at an automobile company, has started to work overtime since the day he got promoted to the position of administrator. In addition to extra work hours, Aiden also has to handle complaints on the human resource front. Despite his honest work and transparent conduct, he is viewed as being unethical by many of his subordinates. In this scenario, Aiden is likely: a. to transform into an autocratic leader. b. to feel being undermined by his superiors. c. to feel the frustrations of being a leader. d. to feel the power associated with being a leader.

C. to feel the frustrations of being a leader

Carlos is considered a hands-off leader. He prides himself on being able to hire skilled team members and then letting them take initiative and responsibility for their tasks. John has been on Carlos's team for six months, and feels that he is not competent enough and, therefore, becomes less motivated. What should Carlos do to help John? a) Carlos should give John his space as John is a self-reliant achiever b) Carlos should listen to and encourage John and also coach John to accomplish tasks c) Carlos should adopt a directing leadership style as John scores high on commitment d) Carlos should continue his hands-off approach but recognize John's accomplishments every now and then

Carlos should listen to and encourage John and also coach John to accomplish tasks

Personalized Charisma Example (Match)

Charlotte expects her team to meet extremely tight deadlines because their productivity improves her chances of being promoted

After receiving Tammy's feedback, Mindy thinks there are supervisory style problems at the Red Rascal. She wonders if she should change her approach to leadership and the supervisory style she has been following. If you were Mindy, which of the following would you do?

Choose different supervisory styles for the developmentally challenged workers and the restaurant associates

Matthew, the managing director of a food processing company, displayed tremendous courage and steered the company out of trouble when the company suffered huge losses. This is an example of ____

Crisis Leadership

Which of the following suggestions pave the way for an effective 360-degree survey? a) Ensure that managers rated are oblivious to the identity of the employees rating them b) Customize the assessment dimensions based on the leadership competencies that are associated with success in one's organization. c) Devise a plan that involves transferring managers with poor performance to another department or laying them off altogether. d) Provide feedback that is aimed at administrative control rather than personal development of managers

Customize the assessment dimensions based on the leadership competencies that are associated with success in one's organization.

David, the chief security officer of SimplyBuy.com, an e-commerce initiative, makes decisions regarding the enhancement of data security of the company's clients on his own assuming that other members would comply with it. David's decision-making strategy is attributed to the _____ style of leadership. Select one: a. consensus b. democratic c. consultative d. autocratic

D. Autocratic

Under which of the following circumstances, does the leader irrelevance argument have a greater practical value? a. If high-level leaders have unilateral control over only a few resources b. If in the modern organization, effective leadership means widespread collaboration in obtaining ideas, rather than the heroic leader doing all the innovating c. If instead of centralizing leadership in the hands of a few, authority and power are shared, and people lead themselves d. If leaders are constrained in what they can do but still have plenty of room to influence others

D. If leaders are constrained in what they can do but still have plenty of room to influence others

Ronald Corp., a technology firm, has shown strong organizational performance in its recently declared performance assessments of the previous quarter. It has been observed that the key to this performance was the involvement of several well-informed managers at different levels of the company in the decision-making process. Which of the following theories supports the leadership framework of Ronald Corp.? a. Jeffrey Pfeffer theory b. The figurehead theory c. The substitutes for leadership theory d. The flexible leadership theory

D. The flexible leadership theory

Which of the following statements is true about the gender differences in effectiveness between men and women leaders? Select one: a. Women were rated lower on orientation toward production and obtaining results. b. Men were rated lower on orientation toward strategic planning and organizational vision. c. Men were rated higher on relationship-oriented leadership skills. d. Women were rated higher on relationship-oriented leadership skills.

D. Women were rated higher on relationship-oriented leadership skills.

Leadership can be practiced Select one: a. only when employees are performing below standard. b. only in the executive suite. c. only by people whose job title includes "manager." d. at any level in the organization. Feedback

D. at any level in the organization. Feedback

David, the chief security officer of SimplyBuy.com, an e-commerce initiative, makes decisions regarding the enhancement of data security of the company's clients on his own assuming that other members would comply with it. David's decision-making strategy is attributed to the _____ style of leadership. Select one: a. consensus b. consultative c. democratic d. autocratic

D. autocratic

Karen's team is assigned a new project that is stressful and dissatisfying. As a result, her group members are unsure of themselves and lose motivation. When she realizes this, Karen takes steps to boost their morale as she is concerned about their well-being. According to the path-goal theory of leadership, Karen should choose the _____ style of leadership. a) Supportive b) Directive c) Participatve d) Achievement-oriented

Directive

Jeremy is an effective leader who is capable of helping his subordinates complete their tasks. However, he is considered intimidating by some of his team members and is often unable to boost the group's morale. Jeremy feels that since his strengths are task oriented, management should place him as the leader of team members who need task-related guidance. Jeremy is a strong believer of the _____. a) path-goal theory of leadership effectiveness b) normative decision model c) Situational Leadership II model d) Fiedler's contingency theory of leadership effectiveness

Fiedler's contingency theory of leadership effectiveness

Tom is considered by his team members to be skilled at adopting task-related attitudes and behaviors to effectively manage his team. Which of following is the most likely reason for this impression? a) He patiently addresses the grievances of his team members b) He adapts to any situation as required by circumstances. c) He promotes the principles and values of his organization d) He encourages and provides emotional support to his team members

He adapts to any situation as required by circumstances.

Which of the following is a consequence of attribution of charisma to leaders? a) It leads to other behavioral outcomes in group members b) It encourage leaders to have a self-promoting personality c) It helps in developing a personal brand in each of the group members d) It causes leaders to serve primarily their own interest

It leads to other behavioral outcomes in group members

Which of the following is true according to the leader-member exchange theory? a) Leaders develop entirely different relationships with each group member and treat no two alike b) Managers are more likely to act as servant leaders toward subordinates with whom they have low-quality exchanges c) Leaders are more likely to empower group members with whom they have a high-quality exchange d) If most group members feel that they have good exchanges with the leader, being treated a little differently by the leader affects their performance.

Leaders are more likely to empower group members with whom they have a high-quality exchange

Lowell is an operations supervisor at a manufacturing plant. A major fire at the plant halted operations for two weeks. When the plant became operational again, Lowell encouraged workers to return to their normal schedules to restore purpose to their lives. In this scenario, which of the following crisis leadership attributes is displayed by Lowell? a) Leading with compassion b) Reestablishing the usual work routine c) Understanding the big picture d) Preventing future crises through disaster planning

Reestablishing the usual work routine

An individual who formally reports to individuals and groups outside their direct organizational unit is performing the leadership role of Select one: a. negotiator b. spokesperson c. executor d. team player

Spokesperson

Ability to inspire trust

Subordinates believe so strongly in the integrity of charismatic leaders that they will risk their careers to pursue the leader's vision

Situational Leadership II model

The combination of the subordinates' commitment and competence determines the four developmental levels.

According to Jay A. Conger, which of the following has replaced the era of managing by dictate? a) The era of leadership by inspiration b) The era of leadership by exploitation c) The era of leadership by providing monetary incentives d) The era of leadership by enhancing social security

The era of leadership by inspiration

According to Jim Collins, which of the following elements is most likely to tribute to the creation of an inspirational vision statement a) Short-term milestones b)Timeless core values c)Market-capitalization strategies d)Avenues for expanding profits

Timeless core values

Frederick, a new manager, is faced with the task of estimating the timeline for completion of a project. Which of the following should he do if he decides to follow the evidence-based leadership approach? a) Consult with his team members on how to estimate a timeline b) Use the methods that have proven to be effective in similar situations c) Maintain a log of his interactions with group members and their activities d) Delegate the responsibility to his subordinates

Use the methods that have proven to be effective in similar situations

Which of the following statements is true about gender differences in leadership style? a) Men are more likely than women to use spoken communication for building relationships and giving emotional support. b) Men are more suited to responding to the feelings of group members and understanding what they really mean by certain statements. c) Women are more likely to choose a relationship-oriented leadership style than their male counterparts d) Women tend toward a command-and-control style while men tend toward a transformational style

Women are more likely to choose a relationship-oriented leadership style than their male counterparts

All of the following are task-related attitudes and behaviors except: Select one: a. concentrating on strengths of group members b. giving emotional support and encouragement c. risk taking and execution of plans d. hands-on guidance and feedback Select one: a. adaptability to the situation b. creating inspiration and visibility c. high performance standards d. direction setting

b. giving emotional support and encouragement b. creating inspiration and visibility

Albert, a senior manager, varies his management style depending on the situation in his company. Therefore, Albert is exhibiting a(n) ___

contingency approach to leadership

The essence of _____ is that leaders are most effective when they make their behavior dependent on situational forces, including group member characteristics. a) contingency approach to leadership b) decisive leadership c) participative leadership d) leadership polarity

contingency approach to leadership

Jacob, the sales head of LyfCare Inc., a life insurance provider, is considered to be a very organized and disciplined leader by his employees, thereby scoring high on the scale of initiating structure. This could stem from the fact that Jacob _____. a) adopts a zero tolerance attitude and terminates erring team members b) emphasizes completing work at the convenience of his team members c) ensures that team members are utilized to the best of their abilities d) is never biased or favors one employee over the others

ensures that team members are utilized to the best of their abilities

Employee empowerment has shown positive results for Aries Inc. All team leaders and senior managers ensure that employees are given independence to take decisions. This scenario is an example of ____

evidence-based leadership or management

Grayson is a renowned investigative journalist who has uncovered several scams and corruption cases in the past. Known for his candid and liberal opinion, he has a huge fan based as well as pockets of detractors across the country. Grayson is: a) experiencing leadership polarity b) romanticizing risks c) promising utopia d)practicing laissez-faire leadership

experiencing leadership polarity

The best-accepted principle of crisis leadership is that the leader should_____. a) take decisive action to remedy the situation b) stonewall the problem and defend himself or herself against critics c) adopt transactional leadership rather than transformational leadership d) delay the reestablishment of a regular work routine

take decisive action to remedy the situation

When Jessica appreciates Kurt's shined shoes and wrinkle-free shirt, Kurt feels like he is being treated like a child. Though Jessica was instructed by upper management to provide positive feedback and encouragement to workers, it backfired with Kurt. What supervisory style should Jessica adopt with Kurt? Check all that apply.

*Jessica should listen to Kurt's inputs when he provides them, but generally adopt a supervisory style that is low on supporting behaviors. *Jessica should provide Kurt with task-related instructions when Kurt is asked to perform tasks that are new and challenging to him.

A company president attends a groundbreaking ceremony for a new children's hospital located near company headquarters. The president's role is best classified as that of Select one: a. coach. b. spokesperson. c. figurehead. d. team leader.

C. figurehead

Audrey is the CEO of a technology firm. She prefers an affluent lifestyle and craves more prestige and power. She spends her money extravagantly, throwing big lavish parties every month. Which of the following motives best describes Audrey's characteristic? a. Personalized power motive b. Resilience c. Achievement motive d. Tenacity

Personalized power motive

Participative Leadership Style

When the morale of employees performing nonrepetitive tasks needs to be improved

Tammy, the Head Chef, does not appreciate her supervisor Mindy giving detailed instructions for everything. Considering that Tammy is highly skilled and motivated, how should Mindy lead Tammy? Check all that apply.

*Mindy should emotionally and logistically support Tammy when Tammy's work is frustrating and stressful. *Mindy should set challenging goals for Tammy, and expect Tammy to assume responsibility.

Autocratic Leader

They are considered task-oriented and are not overly concerned with group members attitudes towards a decision

Socialized Charisma Example (Match)

Though Russell is offered kickback because of his position and charm, he prefers to use his people skills to benefit his organization as a whole

Directive Leadership Style

When a task is unclear and team morale needs to be improved

When Carlos, the manager of a coffee shop, speaks to customers in order to find out trends in their preferences and their changing requirements, he is performing the leadership role of a(n) _____. Select one: a. Entrepreneur b. coach and motivator c. team builder d. team player

A. Entrepreneur

Consideration

Leaders with low scores on the consideration factor typically are authoritarian and impersonal in their relationships with group members.

An aspect of the coach and motivator role of the leader is to Select one: a. bargain with superiors for funds, facilities, and equipment. b. display loyalty to superiors. c. informally recognize team member achievements. d. deal with outside groups.

C. informally recognize team member achievements.

When an individual has ________ they have the ability to solve everyday problems by using experience-based knowledge to adapt to and shape the environment. Select one: a. achievement motivation b. drive c. practical intelligence d. cognitive intelligence

C. practical intelligence

Edward, and executive of a global retail store, often takes deliberate steps to create a strong, favorable effect on his group members. He is always professionally dressed and working hard to build positive visions for his team members. This is an example of: a) successful impression management b) laissez-faire leadership c) leadership polarity d) slash-and-burn type of leadership

successful impression management

Fiedler's contingency theory

In situations of high control or low control, leaders with a task-motivated style are more effective.

Capable but cautious performer

A learner who has growing competence, yet commitment is variable

During and based on the skills and capabilities of her team, Irene decides on the amount of supervision or guidance each team member requires. The approach followed by Irene is known as ____

Situational Leadership II (SLII)

Servant leader

They listen first to express confidence n others

Amy, a team leader at a consumer goods industry, gives her team members optimistic and confident feedback and acknowledge individual contributions, In this scenario, Amy is encouraging group members development by_____? a) a providing supportive leadership b) acting on intuition c) resorting to excessive flattery d) being a polarizing personality

a providing supportive leadership

When deadlines are nearer, Roger assigns tasks and methods to accomplish them to his subordinates rather than giving them authority to choose on their own. He does this because he has found that when timelines are short, empowerment is less effective than delegation. In this scenario, Roger is practicing _____ leadership. a) Relationship-oriented b) S4- Delegating c) Facilitative d) Evidence-Based

d) Evidence-Based

Johnson, the marketing head of an electronics manufacturer, believes in endorsing results that are popular but is also cautious about taking any form of unnecessary risk. He also believes in testing his opinions with the others involved to ensure their acceptability. In this scenario, Johnson represents the _____ Managerial Grid style. a) 9.1 Controlling b) 1.9 Accommodating c) 5.5 Status Quo d) 1.1 Indifferent

5.5 Status Quo

Maxwell, a CEO, is known for his spontaneous style of leadership. Every week, he takes time off from his work schedule to personally meet the employees of the company to hear their ideas and opinions. Which of the following traits best describes Maxwell's approach? a. Authenticity b. Tenacity c. Assertiveness d. Emotional stability

A. Authenticity

Michael quits his job to start his own venture. He believes that he has all the qualities required to be a successful entrepreneur. But his employees are unhappy with the way the organization functions and feel that he lacks the abilities to be a successful entrepreneur. Which of the following behaviors would you suggest Michael should incorporate in order to be a successful entrepreneur? a) Focus energy on employees first rather than customers or external sources b) Possess a keen eye for future deals and business opportunities c) Embrace hierarchy and work within the mainstream of bureaucracy d) Adopt a reactive approach rather than being proactive

Focus energy on employees first rather than customers or external sources

Katie, the marketing head of MeDiASure, a digital marketing agency, entrusts her team with the task of conceptualizing innovative marketing strategies for a client. Katie collects the group's opinions and lets the team make the final call on the most suitable strategies by vote. In this scenario, Katie is assuming the role of a(n) _____. Select one: a. consensus leader b. autocratic leader c. democratic leader d. consultative leader

C. democratic leader

Which of the following is true of the roles of leaders and managers? a. Managers tend to transform organizations, and leaders maintain organizations. b. Effective managers create vision, and effective leaders implement the vision. c. Managers produce change, and leaders produce consistency. d. Effective managers also lead, and effective leaders also manage.

D. Effective managers also lead, and effective leaders also manage.

Which of the following is true of the concept of leader characteristics and behavior? a. It refers to any external stimuli that may impact the nature of leadership. b. It refers to the impact of a leader on the behavior of others. c. It refers to attributes of the group members that could have a bearing on how effective the leadership attempt will be. d. It refers to the inner qualities that help a leader function effectively in many situations.

D. It refers to the inner qualities that help a leader function effectively in many situations.

A potential disadvantage of being a leader is Select one: a. being out of the loop in terms of company policies. b. losing contact with paperwork and email. c. having fewer people to confide in about work-related issues. d. isolation from problems involving people. Feedback

C. having fewer people to confide in about work-related issues.

An important part of being assertive is to: Select one: a. be obnoxious when necessary. b. not tolerate differences of opinion. c. behave aggressively toward people when necessary. d. express feelings and opinions forthrightly.

D. express feelings and opinions forthrightly.

All of the following are task-related attitudes and behaviors except: Select one: a. hands-on guidance and feedback b. concentrating on strengths of group members c. risk taking and execution of plans d. giving emotional support and encouragement

D. giving emotional support and encouragement

A key part of 360-degree feedback is for leaders to _____. Select one: a. use a circular form for evaluating others. b. receive both positive and negative feedback almost daily. c. receive a little feedback almost every workday. d. receive feedback from those who work with and for them.

D. receive feedback from those who work with and for them.

A key force driving the new paradigm of collaborative leadership is: a. the flexible leadership theory. b. the intrinsic satisfaction of employees. c. the extent of leadership effectiveness. d. the hyperconnected organizational world.

D. the hyperconnected organizational world.

which of the following is a disadvantage of displaying an in-you-face attitude? a) It may cause the leader to focus on minor satisfaction in a quest for self-fulfillment b) It could bring many detractors c) It could result in organisational rigidity d) It may result in the leader focusing on more routine transactions

It could bring many detractors

Victor, a manager of a team of software engineers, works out targets and the ways to achieve them for each member of the team that result in personal benefits for the team members. The given example illustrates the ____ of leadership effectiveness.

path-goal theory

Roger is an executive of multinational tractor manufacturing company. While representing the company at conferences and meetings, he employed an inspiring what of narrating how the company's product helped in mechanizing farms in developing countries and highlighted the benefit to farmers in those countries. This communication style is called ____? a) leadership storytelling b) creating an emotional appeal by exaggeration c) extensive use of metaphors d) leadership by gearing language to different audiences

leadership storytelling

Charismatic leaders deliberately engage in impression management because they believe_____? a) that the perception of constituents determine whether they function as charismatic leaders b)that camouflaging their real personality will serve the purpose of exploiting their subordinates and furthering their own interest c) in providing autonomy to their subordinates d) that enhancing their personality will result in monetary dividends

that the perception of constituents determine whether they function as charismatic leaders

The organizational culture influences which leadership style will be tolerated and effective. A friendly, collaborative culture calls for more of a(n) (A) _____ style of leadershio. In contrast in a perform or perish culture a more (B) _____ leadership style will be effective (A) Consensus, Coercive, Autocratic or controlling (B) Directive, Servant, Consensus or Entrepreneurial

(A) Consensus (B) Directive

Democratic Leader

They function as collectors of group opinion and take a vote before making a decision

Which of the following is a behavior that is typical of the entrepreneurial personality? a) Acting quickly when opportunity arises b) Inclining toward hierarchy and bureaucracy c) Adopting a reactive approach rather than a proactive approach toward work d) Emphasizing rules and regulations when managing people

Acting quickly when opportunity arises

Grace is a finance manager at her firm. She wants to make a decision based on the inputs of her group members and their agreement. Which participative leadership style should Grace use? A) Consensus b) Democratic c) Autocratic d) Consultative

Democratic

Nina, an intern, recently joined Ravi's team. Nina is highly committed and enthusiastic about her job but lacks some of the skills needed to perform her tasks. Based on the Situational Leadership II model, Ravi should adopt a _____ leadership style with Nina. a) Supporting b) Delegating c) Directing d) Coaching

Directing

Which of the following is a task-oriented behavior or attitude? a) Promoting principles and values b) Direction setting c) Aligning people d) Openness to worker opinions

Direction setting

Celebrity Charismatic Example (Match)

Josephine, the founder of a cosmetic company, frequently takes a public stand against animals testing of personal products

Management Openness

Leaders who engage in this behavior are perceived to be giving fair consideration to their subordinates suggestions.

Achievement-oriented Leadership Style

When high expectations need to be set for team members performing ambiguous and nonrepetitive tasks

Initiating Structure

leaders also endeavor to establish well-defined channels of communication and ways of getting the job done.

Keith, a team leader, examines certain factors in a situation before selecting an appropriate decision making style. The given example shows the ____

normative decision model

Entrepreneurial Leader

They are visionaries who tenaciously implement the vision working 80 hr weeks if need be

Which of the following is a means by which a leader can instill a desire for customer service and quality and foster feelings of proprietorship and involvement in group members? a) use of colorful language b) emphasis on ethical leadership c) personalize power motive d) self-promoting personality

emphasis on ethical leadership

Consult Decision making Style

A leader presents the problem to group members individually or in a meeting, gathers their suggestions, and then makes the decision.

Masterful Communications skills (match)

A charismatic leader uses colorful language and exciting metaphors and analogies to inspire

Facilitate Decision making Style

A leader defines the problem to be solved and the boundaries in which the decision must be made.

Jane is part of the sales team at JudyFashions Inc. Even though she has not been given a designation as the team leader, most of the team members rely on Jane for her opinions and suggestions on various sales related queries. Judy can be classified as a(n) ______ leader. Select one: a. emergent b. isolate c. diehard d. participant

A. emergent

The leader behavior that includes engaging in trustworthy behaviors, such as encouraging open communication about problems and sharing information is called ________. Select one: a. establishing a climate of trust b. defining the team's mission c. encouraging competition with another group d. developing a norm of teamwork Feedback

A. establishing a climate of trust

Alex, the regional head of a tractor manufacturing company, is unhappy with the sales performance in the previous quarter. Alex says to his employees, "The company's performance has been declining over the previous two quarters. We must work together to raise our performance levels and achieve better targets in the coming quarter." Which of the following traits best describes Alex's stance? a. Social awareness b. Assertiveness c. Humility d. Authenticity

B. Assertiveness

Scott, an architect, has been assigned the task of redesigning the layout of a building his team is working on. Scott has recently received criticism about his work and feels disappointed. He possesses some of the skills needed to accomplish this task, but he lacks the motivation to seek help or to complete it. According to the Situational Leadership II model, Scott is most likely a(n) _____.

Disillusioned learner

Walker is a supervisor at an exporting unit. He has a cheerful disposition, and encourages and appreciates his team members discussing ideas with him. Which of the following traits best describes Walker's behavior? Select one: a. Courage b. Personalized power motive c. Extraversion d. Tenacity

Extraversion

Which of the following is an example of a leader adopting a relationship-oriented behavior or attitude? a) Roger poses tough questions to his team members to enable them to realize their wrongdoings b) George motivates his team members by satisfying their needs for recognition and self-esteem c) Sarah consistently holds her group members to high standards of performance d) Katie provides hands-on guidance and micromanages her team members to ensure efficiency

George motivates his team members by satisfying their needs for recognition and self-esteem

Which of the following is regarded as a useful tool for getting people to embrace change by capturing their attention? a) Aggressive humor b) Storytelling c) Presentation f scientific facts d) Wishful thinking

Storytelling

Team manager Sara considers her subordinate Ethan a member of her in-group. Weyland, another member of Sara's team, does not have high-quality exchanges with Sara. Ethan and Weyland are equally good at their job and their objective performances are equal. Given this information, according to the conclusions of the leader-member exchange theory, when Sara rates the performance of Ethan and Weyland, Sara is likely to rate _____. a) Weyland higher than Ethan b) Ethan higher than Weyland c) both Ethan and Weyland the same since they are equally good

b. Ethan higher than Weyland

Ability to make group members feel capable (match)

leaders enables group members to achieve success on relatively easy projects, praise the group members and then give them more demanding assignments.

Which of the following is and example of a vision statement? a) To reduce poverty by half its current level by offering vocational opportunities to the underprivileged b) To create sustanible, just world without poverty c) To improve hygiene in less-developed nations by providing sanitation infrastructure d) To encourage healthy eating habits in children by providing healthy school lunches

To reduce poverty by half its current level by offering vocational opportunities to the underprivileged

According to the path-goal theory, in which of the following cases would an achievement-oriented style be most appropriate? a) When leading team members who are working on ambiguous and nonrepetitive tasks b) When group members have low morale due to dissatisfying, frustrating, or stressful tasks c) When leading group members who are unsure of themselves d) When the degree of subordinate task structure is low

When leading team members who are working on ambiguous and nonrepetitive tasks

Supportive Leadership Style

When a task is dissatisfying, frustrating, or stressful

Enthusiastic Beginner

A learner who has low competence but high commitment

When an individual has ________ they very good at solving problems. Select one: a. cognitive intelligence b. achievement motivation c. practical intelligence ) d. drive

A. cognitive intelligence

________ leaders communicate a sense of mission, stimulate new ways of thinking and enhances as well as generate new learning experiences. Select one: a. Authentic b. Democratic c. Transformational d. Transactional

C. Transformational

An individual who serves as an example to the team is performing the leadership role of Select one: a. Negotiator b. Spokesperson c. Executor d. team player

D. team player

Leader-member exchange theory

Managers are more likely to act as servant leaders toward subordinates with whom they have high-quality exchanges.

When Timothy A. Judge ad Ronald F. Piccolo evaluated the impact of the three styles of leadership based on six criteria, including job satisfaction and job performance of both leaders and followers. ____ leadership showed the highest overall relationships. a) transactional b) transformational c) laissez-faire

transformational