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3. What is an enterprise system?

Systems that support end-to-end processes

1. What are the features of the two architectures of enterprise systems discussed: Client Server and Service Oriented Architecture (SOA)?

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1. What are the two accounting categories in SAP?

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1. What organizational data used in the procurement process.

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10. Understand the types of entries that are recorded as debits and the types of entries are recorded as credits. (Slide 41)

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10. What is a purchase order and what are the outcomes of purchase order creation in SAP?

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10. What is an information structure in SAP reporting?

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11. What is the goods receipt process in SAP procurement and what are the outcomes?

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12. What is the invoice verification process in SAP and what are the outcomes?

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13. What types of analyses are available in the Logistics Information System?

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2. What are storage locations and how are they assigned to plants.

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2. What are the components of the SAP Enterprise Systems Applications Suite and what is the purpose of each?

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2. What are the key financial accounting processes?

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3. Understand what a Purchasing Organization is and its role in the SAP system.

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3. What are the characteristics of the master data in financial accounting: Chart of Accounts, General Ledger Accounts, and Subsidiary ledgers (sub-ledgers)?

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3. What is SAP NetWeaver?

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4. What are the characteristics of the different types of data in an enterprise: organizational, master, and transactional?

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4. What are the different types of Chart of Accounts used in SAP?

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4. What master data are used in the procurement process? Understand what they are and how they are used in procurement.

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5. What are the characteristics of the key organizational levels within SAP: client, company code, and plant?

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5. What data are recorded in the two segments of the General Ledger: COA segment (client) and Company Code segment?

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5. What is the difference in procuring material for stock vs. for consumption?

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6. What is material master data? How are material master data grouped?

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6. What is the structure of a material document used in the procurement process?

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7. What are the SAP documents used during the procurement process?

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7. What is a material type and what are the four principle material types discussed?

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8. How is reporting done in SAP: transactional vs. informational?

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8. Understand the purpose of financial accounting (FI) documents; what data is recorded in the two sections: header and line item detail.

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8. What are the four types of goods movements and what are their impacts on the organization?

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9. Understand parallel accounting, what it is and its purpose.

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9. What are the types of reporting in SAP?

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9. What is a purchase requisition, what is its impact on the organization, and how is it different from a purchase order.

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8. How did information systems, hardware, and software evolve to allow for the development of ERP systems? (Slides 25-29)

1. Computer hardware and software developed rapidly in the 1960s and 1970s 2. Advancements in computer software 1970s: relational database software developed 1980s: spreadsheet software became popular 3.Early Attempts to Share Resources By the end of the 1980s, the hardware needed to support development of ERP systems was in place By the mid-1980s, database management systems (DBMS) existed, which are required to manage development of complex ERP software 4.The Manufacturing Roots of ERP Manufacturing software developed during the 1960s and 1970s Electronic data interchange (EDI)

4. What is a competitive edge? What is a competitive necessity?

Competitive advantage occurs when an organization acquires or develops an attribute or combination of attributes that allows it to outperform its competitors. effectively manage a business process from beginning to end in an integrated, consistent, and highly efficient manner.

1. What is the functional organizational structure?

Functional structure divided into functions or departments Functions perform specialized tasks or activities Processes cut across functions Purchasing-Production-Warehouse-Sales and Marketing-Research and Development- Finance and Accounting- Human Resource- Information System

7. What is Global Bike, Inc. and what products do they sell?

GBI is a fictional company, and its operations have been greatly simplified to make its business processes and its SAP ERP system easier for you to work with. It sells deluxe and professional touring bikes, men's and women's off-road bikes, and bike accessories.

9. What is SAP and how did it evolve? (Slides 34-41)

In 1972: Five former IBM systems analysts in Mannheim, Germany formed Systemanalyse und Programmentwicklung (Systems Analysis and Program Development, or SAP) 1982: SAP released its R/2 mainframe ERP software package 1980s: sales grew rapidly; SAP extended its software's capabilities and expanded into international markets By 1988, SAP had established subsidiaries in numerous foreign countries, had a joint venture with Arthur Andersen, and sold its 1,000th system 1988: SAP began development of its R/3 system to take advantage of client-server technology 1992: first version of SAP R/3 released SAP R/3 system was designed using an open architecture approach By 2000, SAP AG had 22,000 employees in 50 countries and 10 million users a

6. What are the key business processes discussed in Chapter 1? Understand the basics of what happens in each of these key business processes. (Slides 13-24)

Procurement process (buy) Production process (make) Fulfillment process (sell) Life-cycle data management process(design) Material planning process (plan) Inventory and warehouse management[IWM] process (store) Asset management and customer service process (service) Human capital management [HCM] process(people) Project management process (project) Financial Accounting[FI] process(track-external) Management accounting or controlling [CO} process (track-internal)

5. What is a business process?

a set of tasks or activities that produce desired outcomes. Trigger--Functional area 1--F 2--F3--Outcome

2. What is the Silo Effect and why is it a problem in organizations?

people in the different functional areas came to perform their steps in the process in isolation, without fully understanding which steps happen before and which steps happen next. Easy to lose sight of the "Big Picture"

7. How are subsidiary and reconciliation accounts used in SAP?

subsidiary ledgers: Vendor accounts track purchases from and payments made to them. Asset accounts are used to track the purchase price as well as increases and decreases in the asset's value over time. they are not part of the general ledger. reconciliation accounts: Companies accomplish this task by posting the data from subledger accounts into special accounts in the general ledger called reconciliation accounts.

6. What are assets, liabilities, equity, revenue, and expenses?

• Assets are what the company owns, such as cash, inventory of materials, land, buildings, and money owed to the company by its customers (receivables). • Liabilities are what the company owes to others, including money owed to vendors (payables) and loans from fi nancial institutions. • Owner's equity refers to the owner's share of the company's assets. • Revenues are the monies the company earns by selling its products and services • Expenses are the costs associated with creating and selling those products and services.


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