Exploring Business Chapter 8&9

Lakukan tugas rumah & ujian kamu dengan baik sekarang menggunakan Quizwiz!

Hierarchy

Organizational structure that created a chain of command with one person at the top and others in ranked order at the bottom

Flat Organization

Organizational structure that has only a few levels of managers

Facility Layout

Physical arrangement of resources in the production process

Time-to-market

Refers to moving products quickly and I expensively to customers

Economic of scale

Refers to the fact that companies can reduce their production costs by purchasing raw materials

Fixed Position layout

Scheduling work operations at site of the end product as in home building

Max Weber's principles of organization resembled Fayol's. In addition, Weber emphasized which of the following principles?

-Consistent procedure, regulations & policies -Job Descriptions -Staffing & promotion based on qualifications -Written rules, decision guide lines and detailed records

Examples of employees considered to be staff personnel would include:

-Information technology workers -Legal advisers

Line managers

-issue orders -enforce discipline -adjust to changing conditions

ISO 14000

A comprehensive set of environmental standards that encourages companies to conduct business in a cleaner, safer and less wasteful way

Mass Production focuses on producing:

A limited variety of products

Continuous Process

A production process in which long production runs turn out finished goods over time

Six Sigma Quality

A quality control standard that allows for 3.4 defects per one million opportunities

Intermittent Process

A short production run with frequent adjustments to machines

Facility Location

A significant question because, once the decision has been made and implemented, the firm must live with it due to high costs involved

Single-Integrated Software System

A unique element of ERP is that it combines computerized functions of all divisions into one database

Form utility

An example would be when a butcher produces a specific cut of beer

Centralized organization

An organization structure in which decision-making authority is maintained at the top level of management

Tall Organization Structure

An organization structure in which the pyramidal organization chart would be quite tall bc of various levels of management

Decentralized Organization

An organizational structure in which decision-making authority is delegated as far down the chain of command as possible

Combines CAD AND CAM

CIM

Cellular or Modular Layout

Can accommodate changes in design or demand

Which of Fayol's principles states that all workers should be able to reach others in the firm quickly and easily?

Clear Communication Channels

Benchmarking

Comparing an organization's practices, processes & products against the world's best

Production

Factors such as land, labor and capital to create goods and services

Critical Plan

Final step used in PERT

Companies sometimes spend millions to move location:

For proximity to customers

Cross-functional self managed teams

Groups of employees from different departments who work together on a long-term basis

Line organization

Has directly two-way lines of responsibility, authority, & communication

Mass customization focuses on the needs of what types of customers?

Individual

ISO 9000

International standard focusing on quality management

Lean manufacturing uses:

Less resources Less time

Basic Premise of Just-In-Time Inventory

Minimum inventory is kept on hand

Continuous Process

Requires long production runs that turn out finished goods over time

Operations Manager

Responsible for producing products and delivering them on time, on budget and to specifications

Control production process

Routing Planning Scheduling

Process Layout

Serving different customers with different needs

Statistical Quality Control

Some managers choose to monitor all phases of the production process

Information Technology

Texting, teleconferencing, cell phones and email

Span of control

The optimal number of subordinates a manager supervises or should supervise

Assembly Process

The type of product that puts components together

Product (assembly) Layout

Used to produce large quantities of a few products

Process Layout

Used when similar equipment and functions are grouped together and the order in which the product visits a function depends on the design of the item

CAD Computer Aided Design

Using computers to design products is referred to this

Materials Requirement Planning

Using sales forecasts to make sure needed parts and materials are available at the right time and place

What does the production process add to materials?

Value/form utility

Organization culture (Corporate)

Widely shared values within an organization that provide unity and cooperation to achieve common goals

To understand the formal reporting relationships among people in a company one may conduit the company's:

Organizational Chart

Which of the following exemplify line personnel in the line-and-staff organization?

Production workers and packaging personnel

Division of Labor

When a manager determines what work needs to be done, then then divide the up the task among workers

Inverted Organization

When an organizational chat is flipped upside down and top management is at the bottom

Fayol's equity principle states that a manager should treat employees and peers...

With respect and justice

Which of the following departments could be considered by a company approaching departmentalizations by functions?

-Marketing -Accounting -Production

Which of the following are reasons to name department managers for each department created during departmentalizations?

-To maintain control of the whole process -To assure the department's accountability

What are some goals on an organizational chart?

-To show who is accountable for completion of specific work -To show relationships among people -To show whom reports to whom

Formal Organization details lines of:

-responsibility -authority -position

The key to success is remaining...

...flexible in changing times

According to Fayol's order principle...

...materials and people should be placed and maintained in proper location

Quality Control

Conducting inspections at the end of production line

Company X focuses on one attribute of its business that it performs as well or better than its competitors. This is called:

Core Competency

Enterprise Resource Planning

Departments can see the status of an order at any time , shorter time pages between orders and payments and less staff required to process orders

By providing needed goods and services to developing markets a company's:

Will experience growth

Bureaucracy

In the past, many organizations designed rules & regulations to give managers control over employees

Fayol's principle called Esprit de Corps

States that a specific spirit of pride and loyalty should be created among people in the firm

Fayol's Principle called Degree of Centralization

States that the amount of decision-making power vested in top management should vary by circumstances

Informal Organziation

System that develops spontaneously as employees meet and form cliques, relationships and lines of authority

Mass communication

Tailoring products to meet the needs of individual customers

Virtual Organization

Temporarily networking organization made up of replaceable firms that join and leave

CAM Computer Aided Manufacturing

The system of production that uses computers to control the manufacturing process

Matrix Organization

When different members of an aerospace firm come together to work temporarily on a specific project

Flexible Manufacturing

When machines are designed to do multiple tasks in order to produce a variety of products

Telecommuting

Working from home using information technology as a computer and modem

Digital Natives

Young people who grew up with the Internet


Set pelajaran terkait

Enterprise Resource Planning (ERP)

View Set

History Alive! Ch. 19 The North and The South

View Set

Ap biology AP classroom chapter 1-10

View Set

Chapter 3: The Science of Astronomy

View Set