Facts

Explain a time when you had to choose between addressing a customer issue or a staff issue?

When I worked as a student manager at my University there were many issues with the structure and most of the employees work ethic. We also had a divide which came from Union workers and student workers. I came in and bridged that gap. When I was still fresh as the student manager a issue arose and one of the union workers were having a fit causing a scene and going off in a rant. I approached them asked them what the problem was. They stated that they never get any breaks.

Values

creating a culture of warmth and belonging, where everyone is welcome. Acting with courage, challenging the status quo and finding new ways to grow the company and each other. Being present, connecting with transparency, dignity and respect. Delivering the very best in all that they do, holding ourselves accountable for results. They are performance driven, through the lens of humanity.

Mission Statement

to inspire and nurture the human spirit ; one person, one cup and one neighborhood at a time.

Starbucks ASM

- Assistant store managers are developing their retail management skills through an 8-12 month hands on training program allowing them to build on their supervisory experience, coaching skills and business acumen. They are learning how to take on the role of running their own multi-million dollar business, of leading great teams, and building a meeting place in their communities. - Scenario - Use things that you are proud of - Training is rigorous - Development - Strengths - Customer care and how well I understand people

Atlanta, 100,000 opportunities initiative

- Atlanta -an estimated 4.9 million young Americans ages 16-24 are not in school or employed. In Atlanta, this translates to an estimated 110,000 or nearly 13.6 percent of young adults. In response, a coalition of more than 50 leading U.S companies and foundations, known as the 100,000 opportunities initiative, today announced plans to address this challenge, beginning with a day-long and resource fair on May 3 at the Georgia world congress center. ( Working with more than 75 community leaders and regional stakeholders including the Arthur M. Blank Family Foundation, the center for working families, city of Atlanta, Georgia department of economic development, and more. Having hundreds of on the spot interviews)

Questions for interviewer

How would you describe the responsibilities of the position? How would you describe a typical day and week in this position? Is this a new position? If not, what did the previous employee go on to do? What is the company's management style? Who does this position report to? If I am offered the position, can I meet him or her? How many people work in this office/department? How much travel is expected? Is relocation a possibility? What is the typical work week? Is overtime expected? What are the prospects for growth and advancement? How does one advance in the company? Are there any examples of a career path beginning with this position? Would you like a list of references? If I am extended a job offer, how soon would you like me to start? What can I clarify for you about my qualifications? When can I expect to hear from you? Are there any other questions I can answer for you? Do you have any reservations about my qualifications? Do you have a policy for helping new members of the team get on board? What are biggest challenges of this job? What's the most important thing I should accomplish in the first ninety days? How would you describe this company's values? How has the company changed over the last few years? What are the company's plans for growth and development? What are the biggest rewards of the job and working for this company? What is the best part of working for this company? What's your least favorite part of working here? What type of background do you feel would be best suited for success in this position?

Why Starbucks

I believe Starbucks has a welcoming and diverse environment, which is a community I can thrive in. When first hearing about the opportunity I thought to myself, I don't drink coffee nor am I a big Starbucks customer but after conversing with Mr.Shorty and digging doing a little bit of research myself I realized Starbucks was more than an American Coffee Company. They were a family and they want to impact the community in micro levels and macro levels. They imply it in their Mission statement which is to inspire and nature the human spirit one person, one cup, and one neighborhood at a time.

Starbucks and LinkedIn

Starbucks and LinkedIn pilot program connects professionals with me tees across the US.

Starbucks and Chase launch

Starbucks and chase launch Starbucks reward visa card

Basic Info

Starbucks is an American coffee company and coffeehouse chain. It was founded in Seattle, Washington in 1971. By Gordon Bowker, Jerry Baldwin, Zev Siegl. The current CEO is Kevin Johnson. In 2017, it was recorded that they operate in 27,339 locations worldwide.

Starbucks named

Starbucks named fifth most admired company worldwide ; caring about the community, investment value, quality of management and more earned Starbucks a top spot in fortune rankings.