Ferrin Quiz
According to the video "Assembly Lines", which was not a key factor in the development of the assembly line?
Not enough space available to use traditional production processes
According to the text, which of these is a multifactor measure of productivity?
Output/(labor + capital + energy)
According to the text, if you knew about a production system was that the total daily output was 400 units and total labor necessary to produce the 400 units was 350 hours, what kind of productivity measure?
PArtial measure
3. According to the text, "triple bottom line" refers to _____
The firm's responsibility to consider the effect of its operations on the economic prosperity, environment & social welfare of shareholders & stakeholders
According to the text, which of these data are required for the exponential smoothing forecasting method?
The most recent forecast of the demand for the item
according to the video "production activity control", takt time is
The rate at which
2. According to the text, the difference between project and continuous manufacturing flow layout is _
The size and bulk of the product
Efficiency means doing the right thing to create the most value for the company
True
Heavy sales of umbrellas during a rain storm is an example of which of the following?
a. A trend b. A causal relationship C. A statistical correlation D. A coincidence E. A fad B***
In a supply chain, a customer order decoupling point is:
where inventory is positioned to allow entities in a supply chain to operate automatically
according to websters 9th new collegiate dictionary, productivity means
yielding results benefits or profits
3. There are many applications of poka-yokes in service organizations. Which of these, according to the text, is one of the three-T's used to classify poka-yokes?
A)TAsk B)Time A
_____ capacity planning involves hiring, layoffs, some new tooling, minor equipment purchases and subcontracting
Intermediate range
If you were selecting from a variety of forecasting models based on MAD, which of the following MAD values from the same data would reflect the most accurate model?
0.2
ext, what is the best operating point for the typical service operation
70%
a work breakdown structure is ___
A definition of the hierarchy of project tasks, subtasks, and work package
2. According to the technique described in the text, given a prior forecast demand value of 230, a related actual demand value of 250, and a smoothing constant alpha of 0.1, what is the exponential smoothing forecast value for the following period?
A) 230B)232C) 238D) 248E) 250 B
1. According to the text, which of these is not a major strategic operational dimension that contributes to a company's competitive advantage
A) Cost or price B) Delivery speed C) Delivery reliability D)Management acumen E) Coping with changes in demand D*
According to the text, the Goods-Services Continuum consists of which set of categories
A) No goods, some goods, even mix, some service, no service B)Pure goods, core goods, core services, pure service C) No service, some service, good service, excellent service D) Self-service, help desk service, face-to-face service, service-with-a-smile E) None of these B*
According to the text, which of these is not a way to categorize operations and supply processes
A) Planning B) Returning C) Delivering D)Selecting E) Making D**
1. According to the text, which of these forecasting methods depends strongly on the selection of the right people on whose judgment the forecast will be based
A) Time series analysis B) Simple moving average C) Weighted moving average D)Delphi method E) Simulation D
2. The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours. Using the appropriate, according to the text, productivity measure, which of these values is the correct productivity ratio? Hint: productivity metrics are computed by dividing outputs by inputs
A)1.000B) 1.428C) 0.700D) 0.411E) None of these A**
Using the assembly-line balancing procedure, which of the following is the theoretical minimum number of workstations if the task times for the eight tasks that make up the job are 7, 4, 7, 8, 9, 4, 3, and 6 minutes, and the cycle time is 8 minutes?
A. 3 B. 5 C. 6 D. 8 E. None of these C*** Number of workstations needed = task time /cycle time
You are looking at a chart that has the BCWS, BCWP and AC indicating lines on the chart. what kind of chart are you looking at?
A. Gantt Chart B. PERT Chart C. Bar/Milestone Chart D. Total Program Cost Breakdown E. EVM Chart E**
A series of projects that are organized in such a way that each project utilizes people from different functional areas is using which of the following organizational structures?
A. Matrix project B. Integrated Task Force C. Functional project D. Pure project E. Cross-functional flexible team A***
According to the text, "Success in todays global markets requires a business strategy that matches the preferences of customers with the realities of supply networks", the challenfe this presents to supply chain managers is to
C. Balance process efficiency with process responsiveness
According to the text, as average inventory _____,inventory turnover_____?
Decreases/increases and Increases/decrease
Compared with a service operation, a manufacturing operation's capacity is which of the following?
Demand can be smooted by inventory policies
According to the video " Production Activity Control" takt time is calculated by:
Establishing the total available production time in a production
Which of these is not a basic type of forecasting model?
Force field analysis
According to the video "Assembly lines", manufacturing flexibility is growing in importance as an order qualifier as
Product proliferation increases (markets break down into smaller segments)
Which, according to the textbook, is a characteristic that can be used to guide the design of service systems?
Services are all similar
when using the Time-Cost Critical Path Method (CPM) Scheduling Model to "crash" a project, you know when you have arrived at the optimal solution when ___
You have reached the minimum total cost
as demonstrated in class, the critical path is:
a or c
One of the "package of features" that make up a service is:
a. apperance b. facilitating goods c. packaging d. cost e. implied use B**
As discussed in class, which is not true of inventory turnover?
a. it is an efficiency metric b. it is an effectiveness metric c. it is calculated by dividing the COGS by the average value of inventory d. all of these are true e. none of these are true
Which of these is not a characteristic, distinguishing services from goods?
a.service jobs are unskilled b.a service is intangible c. services are perishable d. services are heterogenous e. none A*
the purpose of earned value management analysis
all
a firms business process capacity depends on resources such as
all of the above
which is not a step in line balancing?
all steps: Draw precedence diagram Calculate Cycle Time Calculate the theoretical minimum number of stations Create one station at a time using decision rules Calculate Idle Time, Efficiency and Balance Delay to measure performance of your solution so Establish relationshops
3. A firm will work with a customer to design the product, then make it from purchased materials, parts, and components. According to the text, this firm is...
an engineer to order firm
You are hired as a consultant to advise a small firm on forecasting methodology. Based on your research you find the company has a MAD of 3. It wants 99.7% control limits
b) out of control
according to the text, a service blueprint makes a distinction between:
b?
exp smoothing, if the numberic sgn is...
both b and c
which is not a componenet of a service blueprint
costs?
as discussed in class in a supply chain, decoupling points occur
when inventory is pointed
As discussed in class, a firm's competitive strategy
defines the set of customer needs the firm wants to serve
according to the text, the major goal of critical path analysis is to
determine which activity should be scheduled
according to the text, what does operations effectiveness mean
e?
A time-cost model is
extension of the critical path models that considers the trade-off between the time required to complete an activity and the cost
as discussed in class, the goal of strategic capacity planning is to:
find the overall long term
According to the video "production activity conteol"; bottleneck operations have a cycle time that are ____ to the task time.
greater than
According to the video "Assembly Lines", mass production assembly lines "worked great" for
high volume, low variety
As discussed in class, which is not an advantage of a responsive supply chain?
inherently lower cost of inventory
advantage of a pure project
lines of communication are shortened
which of these is not a type of manufacturing process layout?
manual assem
sustainable supply operations
meet its current resource needs W/O compromising ability of future generations
which of these is a type of manufacturing process layout?
prod
Establishing the total available production time in a production
production cell and dividing this by the quantity needed by consumers
which of these is not a step in determining production capacity requirements?
projecting equipment availibility
Which of these operations and supply management efficiency does wall street use?
receivables turnover
in designing service systems, as you go from mail contact to phone contact to face to face total customization, which is the most accurate?
sales opportunity increases while degree of customer/server contact increases.
whats a suggestion for managing queues mentioned in the textbook
segment the customers
which of these is not a way to categorize operations and supply processes?
selecting
____ initiates a project
statement of work
according to the text, what is it called when a company seeks to match the benefits of a successful position while maintaining its existing position
straddling
which is a type of supply chain risk?
technology?
