Final Exam

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___________ are tracking software involuntarily loaded onto users' computers] to track online user activities after they have left a social networking site.

Cookies

_________ is an example of physiological noise.

Hunger

You're in the rotunda of your state capitol and your long-time boyfriend finally accepts your proposal of marriage. You embrace. In which distance zone do you two find yourselves?

Intimate space

__________ are today's platform-of-choice for sending and receiving e-mail messages.

Smartphones

You are watching the news and the anchor is discussing the main occurrences of the day. This is an example of what kind of communication?

Presentational

You are a diligent student and want your professor to know this, so during each class, as you participate in every discussion, asking a lot of questions, you sit in the front row. You are employing which form of nonverbal communication to complement your message?

Proxemics

__________ theory claims that people evaluate their relationships in a more-or-less rational manner to ensure that they maximize their relational rewards and minimize their relational costs.

Social exchange

When a relative at a family gathering asks you a ridiculous question you remain silent, later explaining that you simply refused to dignify the question with a response. You wanted the nonverbal code to ___________ your unspoken message.

substitute

Your doctor says your Mom suffered a myocardial infarction; why couldn't she just say she had a heart attack? She's a good doctor, but in cases like this, she uses too much __________.

technical jargon

_______________, the societal sharing of ideas through conversation, is an important reason to develop good speaking skills.

Public discourse

With respect to the HURIER Model, a message "going in one ear and out the other" applies to: Question 5 options:

Remembering

____________ occurs when we encounter new information, requiring some judgment or evaluation.

Response shaping

___________ occurs when you intentionally reveal information about yourself.

Self-disclosure

According to Albert Mehrabian, what percent of communication is nonverbal?

93%

For critical researchers, what is real and knowable in the social world is the product of the interaction between structure (the social worlds rules, norms, and beliefs) and___ (how humans act and interact in that world)./////////////

Dialectic ////////////

Pat and Mike both have different ideas on what they want to do for a date, but Mike said since he is driving, they are doing what he wants. Mike's conflict resolution style seems to be ___________.

Dominating

__________ is how we structure a message by using nonverbal communication to repeat, complement, contradict, substitute for, and regulate what we say.

Framing

You're roommate just got his dream job at an accounting firm in Memphis. You want to let him know how happy you are for him, so you shake his hand and offer him congratulations with an additional pat on the back. You are employing which form of nonverbal communication to complement your message?

Haptics

Which of the following is a common misconception about hearing?

Hearing and listening are the same things.

__________ models of communication suggest that messages travel in a more or less straight line from a source, through a medium, to a receiver.

Linear

As you deliver your presentation in class, you try hard to connect with your audience members by making eye contact with each student in the room. You are employing which form of nonverbal communication to complement your message?

Oculesics

_______has been aware of and created the meaning of the world around us.

Perception

____space is most likely to be employed between two roommates engaged in casual conversation.

Personal

___________is intentionally trying to shape, reinforce, or change the responses of others.

Persuasion

____ is the idea that good science produces more questions than it answers.

The specification of ignorance

____________ are people's deeply held judgments about worth or importance of various aspects of their lives.

Values

At a party, someone tells you a very funny joke. You laugh hysterically while at the same time reassuring him that it's "one of the funniest jokes you've ever heard." You are employing which form of nonverbal communication complement your message?

Vocalics

Emotional gestures, such as pacing when you are nervous, are _______.

affect displays

When you're listening to your favorite band's new song, you're engaging in ________.

appreciative

Of all the different types of nonverbal communication, ______ is arguably the most honest.

body language

Another word for co-culture is_______.

bounded culture

Public speaking ____________.

can occur at a wedding party

According to the Elaboration Likelihood model, the ______ route of information processing brings as much scrutiny and analysis to the message as possible.

central

The goal of critical research and theory is___.

changing the social world

America's leading cause of avoidable surgical errors is ___________.

communication breakdown

Culture is the world made meaningful. It is socially_____and______.

constructed and maintained.

Unlike verbal communication, nonverbal communication is ________.

continuous

The digital world deprives people of mental downtime, important for ______.

creating long-term memories

You are a social scientist. You believe that knowledge is advanced only when it serves to free people, your ontology argues that reality is the product of the interplay between structure and agency, and you believe that it makes no sense to keep values out of your work. You are a(n)___.

critical

Your friend shows you a funny comic she drew for the school paper. You examine it, get the joke, and smile at her. You have, in other words, successfully _________ her message.

decoded

The reason that the onion has become a common metaphor for how relationships develop is that relationships, like a halved onion, have ______ (how personal is the shared information) and _____ (the number of topics that can safely be discussed).

depth/breath

Those who claim to be "good listeners" but don't bother to practice good listening habits typically think that listening is ________.

easy, natural, and effortless

Gestures that can be translated into words, for example, nodding "yes," are ___________.

emblems

Your friend had a great idea for a comic for the school paper. She drew her idea and had it published by the school. She has another words successfully_______.

encoded

After the Latent Conflict and Emergence stages, the ________ stage will most likely next occur.

escalation

Source credibility is a receiver's perception of a source's

expertise and trustworthiness

The fact that for years people studying computer-mediated communication considered ___________ the gold-standard of interpersonal communication means they quite often ignored technology's potential.

face-to-face communication

One advantage on online support groups is that they allow, ____________; that is, resources and information can be digitally stored and saved, making them accessible to all involved at any time.

fluid information exchange

A specific set of expectations used to make sense of a social situation at a given point in time is_____.

frame

The fact that theories are developed by people who have biases, interests, skills, and values means that they are___.

human constructions

Over the past few years, the time doctors spend with their patients has ________.

increased

The form of social science scholarship that is most closely aligned with the natural sciences in ontology, epistemology, and axiology is___ theory and research.

post-positivist

Speeches about objects, events, concepts, or processes are all considered __________ speeches.

informative

Grammar

is the rule for the proper construction phrases and sentences

Pat and Mike both have different ideas on what they want to do for a date, but Mike said since he is driving, they are doing what he wants. Pat quickly acquiesces to Mike's demands; after all, he is driving. Pat's conflict resolution style seems to be ___________.

obliging

Your boyfriend frequently complains that although he loves your frankness, maybe sometime you might want to keep your thoughts about his mother to yourself. This is an example of the tension that sometimes occurs in a relationship best described as the ______ dialectic.

openness-closedness

Another provision of relationships, ______, is embodied in the phrase, "People who need people are the luckiest people in the world."

opportunity to provide nurturance

In interactions between people who don't know each other very well, communication is typically based on __________.

orientation

The four stages of relational development predicted by Social Penetration Theory are_________.

orientation, exploratory affective exchange, affective exchange, and stable exchange

Hearing what you want to hear, biased listening, and errors in connotative meaning are all examples of _________ noise.

psychological

College students' most common fear in life is ____________.

public speaking

Communication research employs___

quantitative research/qualitative research

The ontology of the social sciences allows three discrete positions. One says the world is real, tangible, and measurable, existing apart from our efforts to study it. This is the___ position.

realist

Gestures to help the flow of speech, for example, raising your hand in class are _______.

regulators

Reality is not reflected in what we say; it is created, by what we say is a fundamental tenet of __________ Theory.

relational dialects

To build theory, social scientists utilize___, the active, systematic process of discovery, leading scholars from observation to knowledge.

scientific inquiry

Perception requires all the following processes: organization, interpretation, and ________.

selection

You're trying to listen to the waiter's description of that night's specials, but his accent is simply too heavy. This ______ noise interferes with __________ component of the HURIER model.

semantic/the understanding

One of your professors has an accent that makes it almost impossible for you to understand him. This is an example of __________.

sematic noise

There are several major types of speeches, including informative, persuasive, and _____.

small group

You are a popular person on campus. You have strong connections with your family, coworkers, and friends. You are extroverted and have pretty solid self-esteem. According to the Rich-Get-Richer hypothesis, you use social media primarily for __________.

social enhancement

One thing that relationships give us is _________, the knowledge that there are people who share our values and interests.

social integration

The assumption that relational progress is often systematic and predictable is central to __________ theory.

social penetration

Social scientists face questions of ontology in the conduct of their work. These are questions of ______.

the nature of reality and what is knowable

Social scientists face questions of axiology in the conduct of their work. These are questions of ______.

the proper role of values and research and....

The goal of interpretive research and theory is___.

understanding

In the healthcare world, adverse events are ____________.

unintended injuries or suffering caused by healthcare mismanagement

Because a theory is not a fact, we can best judge its worth by assessing its ______.

usefulness


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