Final

The normal retirement age to receive maximum Social Security benefits has increased to _____

67

yellow dog contracts

A written contract between employers and employees in which the employees sign an agreement that they will not join a union while working for the company.

An HR department that files employee medical records with other personnel records is violating the recordkeeping provisions of the ________

Americans with Disabilities Act

Which of the following is a common behavioral sign of substance abuse? a. Fatigue and slurred speech b. emotional instability and depression c. High absenteeism and poor job performance d. low self-concept and helplessness

C. High absenteeism and poor job performance

A(n) ____ is a tangible indirect reward provided to employees for an organizational membership. a. equity award b. merit raise c. retirement plan d. lump-sum bonus

C. retirement plan

_____ is an organizational approach to effective safety management.

Coordinating accident investigations

Who among the following individuals is most likely eligible to receive workers' compensation benefits? A. Nora, who was terminated without just cause and filed a discrimination lawsuit agaisnt her employer B. Gina, who hurt her back while skiing on a family vacation and is unable to perform her work as a delivery truck driver C. Howard, who was denied full retirement benefits after he retired from his job at age of 67 D. Ethan, who injured his right hand while fixing a machine at his company's production plant

D. Ethan, who injured his right hand while fixing a machine at his company's production plant

The ______ requires employers to keep personnel records up to date and keep only the details that are needed.

Data Protection Plan

Which of the following demonstrates a lack of distributive justice? a. Dismissal of an employee without due process b. Use of racial profiling at the time of hiring c. Rude behavior with an employee d. disciplinary action based on favoritism

Disciplinary action based on favoritism

Child labor regulations, including establishing the minimum age for working in hazardous conditions, are primarily addressed by the ________.

Fair Labor Standards Act

When Rasheed was on medical leave because of an illness, his manager shared private details of his illness with his coworkers without Rasheed's permission. In this scenario, Rahseed's manager violated the _______. a. Family and Medical Leave Act (FMLA) b. Fair Labor Standards Act (FLSA) c. Health Insurance Portability and Accountability Act (HIPAA) d. Consolidated Omnibus Budget Reconciliation Act (COBRA)

Health Insurance Portability and Accountability Act (HIPAA)

Constructive discharge

Occurs when an employer makes working conditions so intolerable that an employee has no choice but to resign.

Kyun-soo, a manager, would like to increase the intrinsic motivation of her employees. Which of the following should she do to achieve her objective? a. Implement gainsharing plans b. Reward employees with spot bonuses c. Implement employee stock plans d. Redesign jobs to give employees more autonomy Hide Feedback

Redesign jobs to give employees more autonomy

____ are obligations to perform certain tasks and duties.

Responsibilities

An Occupational Safety and Health Administration (OSHA) inspector inspects the manufacturing unit of Telozed Inc. The inspector finds that the door handles of the toilets are faulty. Which of the following should ideally be the course of action in this situation? a. The inspector should categorize this violation as an other than serious violation. b. The inspector should categorize this violation as a de maximus violation. c. The inspector should mention the condition to the employer but need not impose a fine. d. The inspector should report the incident and impose a fine of at least $2,000.

The inspector should mention the condition of to the employer but need not impose a fine.

distributed justice

The perceived fairness of decision-making outcomes (some people are punished but others are not)

Fair Labor Standards Act (FLSA)

U.S act that establishes minimum wage, overtime pay, youth employment, and record-keeping standards affecting full-time and part-time workers in the private sector and in federal, state, and local governments.

employment at will

a common law doctrine stating that employers and employees have the right to initiate and terminate the employment relationship at any time, for any reason or for no reason at all

piece-rate system

a compensation system under which employees are paid a certain amount for each unit of output they produce

Which of the following statement is true in the context of employee benefits and status? a. If same-sex couples get divorced, one partner may be entitled to a share of retirement benefits. b. Part-time employees are most likely to have access to health care, life insurance, and paid disability leave benefits. c. Even though gig workers are self-employed, companies that use their services offer them employee benefits. d. Part-time employees are least likely to receive retirement benefits and paid holidays and vacation.

a. If same-sex couples get divorced, one partner may be entitled to a share of retirement benefits.

Hilda, a German national, works for a multinational enterprise that has branches in the United States, Asia, and South America. Hilda is the HR manager and works at the headquarters of the company in Germany. In the context of the types of global employees, Hilda is a ___ a. home-country national b.third-country nationa c. parent-country national d.host-country nations

a. home country national

GoodFit Inc, is a clothing company with operations in various countries in South America and Asia. The management of the company appreciates the cultural differences between various countries and has tailored company policies to suit its local offices in different countries. In the context of international orientations, GoodFit Inc, most likely has a(n) ____ orientation. a. polycentric b.geocentric c.regiocentric d.ethnocetric

a. polycentric

After a district school's annual ____ revealed potential safety vulnerabilities associates with dark and isolated parking lots around the campus, the school administration decided to invest $20,000 to install "panic button" emergency stations and additional lighting in these areas. a. security audit b.employee assistant program c. encapsulated development program d. appraisal

a. security audit

separation agreement

agreement in which a terminated employee agrees NOT to sue the employer in exchange for specified benefits

clawback provisions

allow companies to ask former employees to repay pay-based incentives in certain situations

licensing agreement

an agreement in which one firm gives another firm the right to produce and market its product in a specific country or region in return for royalties

intangible rewards

are elements of compensation that cannot be as easily measured or quantified

Baes on statistics reported by the Bureau of Labor Statistics, who among the following employees is most likely to be a union worker? a. Michaela, a supervisor at a private marketing and public relations firm b. John, who is a clerk in a federal court c. Tara, an independent contractor who works with a private firm d. emory, a freelance journalist who writes for magazines and newspapers

b. John, who is a clerk in a federal court

Which of the following scenarios depicts the concept of constructive discharge? a. amber receivers a generous severance package from her employer when she is terminated. b. arturo makes the work environment so miserable for his assistant that the assistant resigns c. bethany is asked to resign from her job because of her poor performance and high absenteeism d. matthias lays off 200 employees when he decided to shut down one of the production plants of his company.

b. arturo makes the work environment so miserable for his assistant that the assistant resigns.

Azure Inc., and information technology company, uses a quartile strategy and position itself in the third quartile to develop it's compensation strategy. It targets pay ranges so that 25 percent of other firms pay above it and the rest pay below it. In the context of compensation quartile strategies, Azure Inc. is most likely using the ______ . a. lag-the-market strategy b. lead-the-market strategy c. below-the-market strategy d. match-the-market strategy

b. lead the market stategy

Nathaniel's team members are habitually late to work and take long breaks than they are allowed under the company policy. Nathaniel decided to put a stop to this behavior and initiates the ___ by verbally reprimanding all the employees who arrive late to work or took long breaks. a. positive discipline approach b. progressive discipline approach c. self-discipline approach d.human resources approach

b. progressive discipline approach

After working for the Canadian branch of his company for the past five years, Alex, a French national, was promoted and reassigned to the company headquartes in France. This is an example of ___. a. rerecruting b.repatriation c..reshoring d. employee churn

b. repatriation

Henry is an employee at an investment firm that offers cafeteria-style benefits to its employees. He wants to change some of his benefit choices and track his investment funds for his retirement plan. He does this by logging onto an online portal that includes links to his retirement funds and other benefit plans. In this scenario, Henry is most likely able to access all benefits-relate information because of _____. a. haptic technology b. self-service c. an access badge d. a smart card

b. self-service

Unite Labor Union and Three-Stikes Labor Union are the labor unions of an airline company. Unite Labor Union represents the interests of the flight crew, whereas the Three-Strikes Labor Union represents the interests of the ground staff. When Three-Stikes Labor Union went on a strike to negotiate better pay, Unite Labor Union went on a strike to support Three-Stikes Labor Union, even through Unite Labor Union did not have any dispute with the company. This given scenerio illustrates a(n)______ a. economic strike b. Sympathy strike c. jurisdictional strike d. wildcat strike

b. sympathy strike

Which of the following is true of recent National Labor Relations Board (NLRB) rulings? a. They completely prohibit employees from discussing workplace conditions on social media b. they give employees the right to post coments about workplace treatment on social media c. They prohibit employees from posting derogatory comments about their employers on social media d. they allow employers to rant against employees but prohibit employeers comments regarding compensation on social media.

b. they give employees the right to post comments about workplace treatment on social media

The staff and faculty members at California State Univeristy are represented by a labor union. They are required to pay a fee to the union even if they do not join the union. This type of arrangement describes a(n)__ a. maintenance-of-membership shop b. closed shop c.agency shop d. union shop

c agency shop

Who among the following individuals receive a spot bonus? a. Georgia, a financial analyst, who received $1,000 over and above her regular salary as a token of appreciation for her tenure in the company b. Marnie, who received an additional $1,000 because a person whom she referred was hired by her company c. Henry, a software engineer, who received a $500 gift certificate from his boss after he found a fix for a software bug that had been causing problems d. Rumi, who received a higher paycheck than she did in the last month because of the sales commission she received on acquiring a new client

c. Henry, a software engineer, who received a $500 gift certificate from his boss after he found a fix for a software bug that had been causing problems

Which of the following is true of the Landrum-Griffin Act? a. It prohibits employers from asking employees to sign yellow dog contracts b. It prohibits employees from engaging in protected concerted activities c. IT requires unions to establish bylaws and make financial reports d. It allows states to pass laws that restrict compulsory union membership

c. It requires union to establish bylaws and make financial reports

Monique has been working as a full-time employee at a US law firm with 180 employees for the past five years. As one of the most dedicated employees of the firm, Monique had worked more than 2,000 hours in the previous year. She is going to have a baby next month and wonders if she will be eligible for leave. Which of the following benefits should monique receive under the federal Family and Medial Leave (FMLA)? a. Monique is not entitled to any leave and must quit her job if she wants to take time off. b. Monique is entitled to a maximum of 6 weeks of paid leave. c. Monique is entitled to a maximum of 12 weeks of unpaid leave. d. Monique is only eligible for leave if her company's policies include time off for maternity or paternity leave.

c. Monique is entitled to a maximum of 12 weeks of unpaid leave.

In the context of union-management relations, which of the following is an example of salting? a. the management at Lawley Consultants Inc, hired consultants who specialize in combating unionization efforts b. The representatives of a labor union refuse to discuss or negotiate their issues with the management in the absense of an impartial third party c. a labor union in Wisconsin pay a group of nurses to apply for jobs in a hospital that does not have a nurses union d. The national Labor Relations Board appoints a third party arbitrator to resolve a dispute between the union and the managemet in a pubic sector organization

c. a labor union in Wisconsin pay a group of nurses to apply for jobs in a hospital that does not have a nurses union

Health care cost across the United States: a. more than tripled from 2000 to 2016. b. totaled $5.4 billion in 2016. c. account for approximately 18 percent of gross domestic product (GDP). d. account for approximately 3.6 percent of gross domestic product (GDP).

c. account for approximately 18 percent of gross domestic product (GDP)

Lily is the HR manager of a cleaning services company. She is in the process of evaluating and updating pay rates for various jobs in her company. She is using a job evaluation method that involves determining job dimensions common to a group of jobs in the company and assigning values to each of them for each job. Some of the job dimensions include the level the level of education and experience required for the job. In the given scenario, Lily is using the ______. a. ranking method b. market price method c. point factor method d. job classification method

c. point factor method

In the context of union-management relations, a no-solicitation policy___ a. is legal in the right-to-work states but not in other states b. applies only to solicitations that encourage union membership through payment of membership fees c. restricts employees and outsiders from distributing literature on company premises d. cannot be enforced by employers under the Wagner Act

c. restricts employees and outsiders from distributing literature on company premises

Anthony Lynch Inc, requires that all job applicants sign an agreement that they will not attempt to unionize if hired. Antony Lynch Inc. is violating the Norris-LaGuardia Act, which prohibits employers from asking employees t o_______ a. agree to agency-shop union agreements b. sign yellow dog contracts c. sign noncompete agreements d. agree to closed-shop union agreements

c. sign yellow dog contracts

Brigid is the representative of the labor union in a car manufacturing company in Norway. She is given a position on the company's board of directors. the given scenario exmplifies the concept of _____. a. codetermination b.employment at will c.repatriation d.distributive justice

codetermination

Mandatory issues

collective bargaining issues identified specifically by labor laws or court decisions as subject to bargaining

permissive issues

collective bargaining issues that are not mandatory and that relate to certain jobs

illegal issues

collective bargaining issues that would require either party to take illegal action

Anecia is a nonexempt government employee who earns ______ when she works overtime instead of traditional overtime pay. Anecia likes the arrangement because it allows her to spend more time with her family.

comp hours

In the context of pay increases, a(n) ___ is a pay increment whereby every employee's pay is increased to compesate for inflation and rising prices and is usually tied to some general economic measure.

cost of living adjustment (COLA)

Charlie is a computer programmer who has developed carpal tunnel syndrome, which is a type of _____, because she has spent too many hours performing the repetitive action of typing. a.gastropathy b. androgen insensitivity syndrome c. circadian disorder d. cumulative trauma disorder

cumulative trauma disorder

Which of the following employers are required to provide their employees with health care coverage under the Affordable Care Act? a. Companies with at least 20 part-time employees b. All government and nonprofit employers with at least 10 employees c. Employers who elect not to provide workers' compensation d. Companies with 50 or more full-time employees who work 30 hours a week or mor3

d. Companies with 50 or more full-time employees who work 30 hours a week or more

Which of the following is true of the Wagner Act? a. It allows states to pass laws that restrict compulsory union membership b. It allows employers to ask their employees to sign yellow dog contracts c. It gives union members the right to hold elections to deaauthorize or decertify the union d. It states that employers have the right to engage in protected concerted activities

d. It states that employers have the right to engage in protected concerted activities - which are actions taken by employees working together to try to improve their pay and working conditions

Vinod works as a waiter at a restaurant in the state of Nebraska and is compensated based on a fixed hourly wage plus any tips he receives from customers. According to the Fair Labor Standards Act (FLSA), Vinod's minimum hourly wage: a. a. should not be lower than the minimum wage earned by employees in any profession within that state. b. cannot be determined on the basis of federal pay laws as the minimum wage for tipped employees has not been set. c. should be equivalent to the amount of money that someone working full-time should have to meet the basic costs of living in that state. d. can be less than the federal minimum wage as long as the tips he earns bring him up to the equivalent of the minimum wage.

d. can be less than the federal minimum wage as long as the tips he earns bring him up to the equivalent of the minimum wage.

Speelgoed Inc., a toy manufacturing company, has operations in many countries in Asia and Europe. The company has adopted many of the best practices from the local work cultures of various countries and incorporated them in all their offices. In the context of internation orientations, Speedlgoed Inc. most likely has a(n) ____ orientation. a. regiocentric b.polycentric c.ethnocentric d.geocentric

d. geocentric

If Jennifer's employer offers her the grossed-up cash value of an insurance benefit that costs $300 in exchange for having the actual insurance, Jennifer should be paid_______. a. less than $300 b. nothing because employees cannot exchange indirect benefits for direct benefits c. $300 d. more than $300

d. more than $300

Georgy, and employee at a telecommunications company, is in Pay Grade 3 and earns $14.50 an hour. The pay range for Grade 3 is $7 to $13 an hour. Georgy, therefore, is paid above the pay range set for his job. In the given scenario, Georgy is a. green-circled employee b. yellow-circled employee c. white-circled employee d. red-circled employee

d. red-circle eployee

Which of the following statements is true of repatriate employees? a. they are likely to feel a net increase in their total income after returning from internal assignments b. they usually continue to receive special compensation packages even after their return from international assignmanet c. they enjoy a higher degree of flexibility and autonomy d. they must readjust to closer reporting relationships with other corporate staff

d. they must readjust to closer reporting to other corporate staff

Profit sharing plans, employee stock ownership plan, and 401 k plans are some popular ____

defined contribution plans

tangible rewards

elements of compensation that can be quantitatively measured and compared between organizations (money)

Although the employment at will doctrine allows employers to hire, fire, demote, or promote whomever they choose, employers must ensure that the language used in the policy statements in ____ does not negate this right.

employee handbooks

An advantage of ____ is that they give employees and equity interest in their organization, which may motivate employees to be more productive and focused on organizational performance.

employee stock ownership plan

implied contracts

establishes employee expectations, especially if there has been a long-term business relationship.

Mellow marketing, a global American marketing firm, believes in maintaining American work culture and practices in their offices all over the world. The company has the same dress code, code of conduct, and general office policies in all its offices as in the head office in the United States. In the context of international orientations, Mellow Marketing demonstrates a(n) ____ orientation. a. geocentric b.polycentric c. regiocentric d. ethnocentric

ethnocentric

_____ is an arrangement whereby a business can be replicated and expanded by granting the right to use its business model and brand.

franchising

A manufacturing company starts an incentive plan in which all employees on a work team would receive a monthly bonus if they exceeded the monthly productivity targets. The bonus would be paid for by the revenue generated from the additional units produced. In this scenario, the manufacturing company is implementing a(n)___ a. piece-rate system b. gainsharing plan c. straight commission system d. employee stock ownership plan

gainsharing plan

Free riding is a problem most likely associated with ___ . straight commission plans b. spot bonuses c. gainsharing plans d. piece-rate systems

gainsharing plans

Pablo, a U.S. national, is the Vice President of Sales in a multinational enterprise in the United States. He is asked to relocated to Finland on a global assignment. As the cost of living in Finland is higher than it is in the US, the company agrees to pay him the difference in addition to his regular compensation so that he can maintain the same stanard of living as he has in the United States. In the given scenario, Pablo's compensation is determined using the ______. a. host -country based approach b.traditional compensation approach c.home-country based approach d. global market approach

home country based approach

Melanie, a US national who works for an American company, has been promoted and assigned to the company's branch in Thailand. As the cost of living is significantly lower in Thailand than in the US, her compensation and benefits will remain at par with other executives in Thailand. In the given scenerio, Melanie's compensation is determined using the ____. a. global market approach b. home-country approach c. host-country approach d. traditional compensation approach

host country based approach

Even in the absence of written documentation such as statements in an employee handbook, an employer can be held responsible for breaching ______, which create employee expectations through the actions of the employer.

implied contracts

Progressive Discipline approach

incorporates steps that become increasingly more stringent and are designed to change the employee's inappropriate behavior.

The perceived value of _____ can differ among employees, making the development and management of total rewards much more complex

intangible rewards

Even though Gloria was disapointed that she was not selected for promotion, she experienced ___ in that she was treated with respect and kindness throughout the appraisal and promotion process. a. distributive justice b.transformative justice c.interactional justice d. restorative justice

interactional justice

nondisclosure agreement

legal document in which a person or group agrees to keep certain information confidential

What level is insubordination on the warning sign

level 2

Destruction of property or physical altercation level

level 3

In the United States, employee salaries are increasingly based on ___ rather than internal job evaluation methods such as the point factor method.

market pricing

The Fair Labor Standards Act (FLSA) provisions focus on ___

minimum wage

In addition to direct costs associated with workplace accidents, such as workers' compensation premiums, employers experience immeasurable costs such as ______

negative publicity and damage reputation

workplace incivility

occurs when rude behavior by ill-mannered coworkers or bosses makes the targets of incivility feel annoyed, frustrated or offended

Mandates

official orders to do something

Piggybacking arrangemtn

organization partners with another firm that sells complementary products or services

In a collective bargaining situation, topics such as internal union business and use of labels generally fall under the domain of ___ bargaining issues

permissive

In addition to his salary, Roberto, the chief executive officer of a multinational company, has access to company cars for personal use. His membership at Golden Sands Country Club, one of the most exclusive country clubs in England, is paid for by his company. In the given scenario, the membership to the club and access to company cars are _____ that Roberto receives from his company. a. intrinsic rewards b. free riders c. remittances d. perquisites

perquisites.

in the context of individual incentives, time and motion studies are particularly important and informative when creating effective _____

piece-rate systems

Geocentric Orientation

place empahsis on utilizing the best ideas and practices from anywhere in the world

polycentric orientation

places a strong emphasizes on each country as a unique enviornment

Rights are

powers, privilidge or interests derived from law, nature, or tradition

codetermination

practive of giving union or worker representatives positions on a company's board of directors

arbitration cluases

require the parties involved to resolve their disputes through the process of arbitration.

A(n) ____ is an agreement in which a terminated employee agrees not to sue the employer in exchange for specified benefits, such as additional severance pay or other considerations.

separation agreement

ethnocentric orientation

strongly emphasizes the home-country practices, policies and culture

When Paul is assigned the task of reviewing his company's employee handbook, he should suggest that ___ be edited or removed to avoid implied contracts that might negate the company's employment at- will rights. a. disclaimers and limitations b. the phrases "probationary employee" and "permanent employee" c. all references to employee labor unions d. the phrases "regular employee" and "continuous screening"

the phrases "probationary employee" and permanent employee

sabbatical

time off from job for rejuvenation and development

grossed up

to increase the net amount what employee receives to include the taxes owned on the amount

agency shop

union security arrangement that requires the payment of union dues but not union membership to receive same treatment as union

_____ is a level 1 workplace violence warning sign.

verbal abuse

Although employees tend not to report rude behavior and comments made by their coworkers, these forms of _______ can escalate to more severe behaviors or can be warning signs of a potentially violent individual.

workplace incivility

statutes refers

written law passed by a local, state or federal government