Funeral Directing & Communications

A crucifier in the Roman Catholic church is:

a person who carries the crucifix in an ecclesiastical procession

A holy picture in the Eastern Orthodox church is

an icon

The Eastern Orthodox funeral is held:

with the casket open during the service

Who can certify the cause of death for a death certificate?

-Justice of the peace -Coroner -Medical Examiner

External communication includes :1. personal letters 2. congratulatory notes 3. memos 4. letters of reference

1,2,4

In decision making, what term is defined as: "when all group members are in agreement"?

Consenus

Application for Headstone or Marker:

Form 40-1330

Which of the following terms refers to the completing of the service and financial details of a funeral?

Funeral Arrangement

A solid screen, covered with icons, at the front of the Eastern Orthodox church is the:

Iconostasis

Music played before a funeral service is the: Incorrect

Prelude

Ninety-eight percent of the notification of deaths comes to the funeral home by means of:

Telephone

A brief biographical sketch of a person's life

Volume

Which of the following best describes an obituary:

a brief biographical sketch of a person's life

If a mistake has been made on a Death Certificate, it may be necessary to file an:

Application to amend Certificate of Death

When used, the Mogen David is placed:

At the foot of the casket

A receiver focusing on the speaker's voice, screening out all other stimuli is an example of:

Attending

The document that can be produced when the completed death certificates is filed is the:

Burial-transit permit

A crepe badge or floral design placed on the door of a home where a death has occurred is referred to as a: door piece door sway door veil door badge

Door badge

Linda was attending an Optimist Club meeting and after her arrival was asked to give a speech concerning her vocation at the meeting. This is an example of:

Impromptu Speech

The Jewish term for a funeral cortege?

Levaya

In some states the ___________ has replaced the Burial - Transit Permit for intrastate disposition:

Report of Death

Paschal candles are used in the: Protestant faith Mormon faith Roman Catholic faith Orthodox Jewish faith

Roman Catholic Church

Social Security application for lump sum death benefit (claimant's form):

SSA 8

Of the following, who could not be buried in a national cemetery? minor children of any member of the armed forces any active duty officer/member of the armed forces parents of any member of the armed forces spouse or widow of a member of the armed forces

parents of any member of the armed forces

A Roman Catholic sacrament given to those seriously ill or in danger of dying, to prepare their souls for eternity is the:

sacrament of the sick

The ceremony of washing the deceased before burial by the Chevra Kaddisha is the:

taharah

Which of the following religious uses temple clothing? Christian Science Roman Catholic Church of Jesus Christ latter Day Saints Protestant

Church of Jesus Christ latter Day Saints

The Icon is associated with a. Orthodox Jewish funeral rite b. Islamic funeral rite c. Orthodox church d. Roman Catholic mass

Eastern Orthodox church

The grouping of caskets, usually 3, used to educate the selecting clientele family members about the various attributes of the caskets and price points is referred at the: stair-step grouping reverse stair-step grouping consecutive grouping educational grouping

Educational Grouping

For shipment of remains it is necessary to have one of these to attache the papers to shipping case:

Enveloped to contain transportation papers

Any communication that goes beyond the doors of your business

External Communication

Which of the following has no time limit for filing the appropriate Veteran's Administration application for benefits?

Marker

Funeral arrangements made in advance of need that do not include provisions for funding or prepayment are: prefunded funeral arrangements preplanned funeral arrangements at-need funeral arrangements postplanned funeral arrangements

Preplanned Funeral Arrangements

When the remains have been prepared at the mortuary and later taken to a Presbyterian church for the funeral service, the funeral director normally provides all of the following except the: ushering prie dieu church truck floral display equipment

Prie Dieu

The focal point in the strict liturgical church is:

The cross

Caskets prepared for burial at sea must have:

a total of 20, 2 inch holes drilled in them

The "Committal Service" is usually held at the:

grave site

Eligibility for the social security lump-sum death benefit is measured by:

how many quarters of coverage the deceased has accumulated

A form signed by the next of kin, granting permission to restore features (usually for extensive restorative art):

Authorization to perform restorative art

When a person dies at home without medical attention and has not been seen by a Doctor in more than 30 days, an official inquiry into the cause of death is made by the:

Coroner

A prediction or expectation of an event makes the outcome more likely to occur than would otherwise:

Self-fulfilling prophecy

Which of the following initiates the communication process?

Sender

Giving the appearance of listening:

pseudolistening

Words that gain their meaning through comparison:

relative terms

A burial-transit permit is needed for all of the following except: moving of the remains from a state where the death occurred to the state where the burial will take place remains which are used for scientific or educational study interment, entombment, or cremation of the remains Catholic burial mass

remains which are used for scientific or educational study

Physical location and personal history surrounding the communication:

Environment

Listening in which the goal is to judge the quality or accuracy of a speaker's remark is:

Evaluative Listening

A symbol of grief that is a tear in the upper corner of the garment or a symbolic ribbon worn by the survivors is known as in the Jewish faith:

Kriah

Which of the following statements regarding the pall is false? it is removed in the same place it is placed on the casket it can be placed on top of the American flag it can be placed on the casket where it is located in the church flowers are not permitted to be placed on the pall

it can be placed on top of the American flag

Which of the following actions is improper.regarding the U.S. flag used in a military funeral service?

lowering the flag into the grave with the deceased veteran