GEC COM - PPT 2 (NONVERBAL COMMU.)

Gesture of BOREDOM

- BLANK STARE - DROOPING EYES - NO BLINKING - HEAD IN HANDS - LITTLE EYE CONTACT - CROSSED LEGS - DOODLING - REPETITIVE FINGER AND FOOT-TAPPING

Gestures of AGGRESSIVENESS

- CLENCHED FISTS - FURROWED BROW - LEG OVER ARM OF CHAIR - SQUINTING - FINGER-POINTING - AKIMBO - ARMS SPREAD c HANDS GRIPPED - STARE

Gestures of DOMINANCE

- FEET ON DESK - PALMS DOWN - PHYSICAL ELEVATION - STRIDENT LOUD VOICE - CRUNCHING HANDSHAKE

Gestures of FRUSTRATION

- STARING INTO SPACE - RUNNING FINGERS THROUGH HAIR - KICKING AT GROUND - SHORT IN AND OUT OF BREATHS - WRINGING HANDS - TIGHTLY CLOSED LIPS - RUBBING BACK OF NECK - TIGHTLY CLENCHED HANDS

Gesture of CONFIDENCE

- STRETCHED LEGS - PHYSICALLY ELEVATING - GOOD STANCE - CONTINUOUS EYE CONTACT - LEANING BECK HANDS BEHIND NECK - HEAD UP - CHIN FORWARD

Gestures of OPENNESS

- WARM SMILE - UNFOLDED ARMS - UNCROSSED LEGS - LEANING FORWARD - OPEN PALM/S

INTIMATE DISTANCE

0-18 inches

PUBLIC DISTANCE

12 ft. - limit of sight

PERSONAL DISTANCE

18 inches - 4 ft.

SOCIAL DISTANCE

4-12 ft.

- HAPPINESS - SADNESS - FEAR - SURPRISE - ANGER - DISGUST

6 basic emotions

POSTURE

Arrangement of body and limbs

- BODY LANGUAGE - POSTURE - CLOTHING & APPEARANCE - VOCAL PARALINGUISTICS - SPACE AND DISTANCE - COLOR - TOUCH - TIME

Aspects of NVC:

APPEARANCE

Can make or break your image and credibility

SUGGESTIVE GESTURE

Concretize ideas and emotions

making circular gestures for round shapes

DESCRIPTIVE GESTURE EXAMPLE

LORDOSIS TYPE

Deep curve in back near waistline

DESCRIPTIVE GESTURE

Describe, clarify, enhance message; USING HANDS to describe size, height, etc.

VERBAL AND NON-VERBAL COMMUNICATION

Effective communication calls for the blending of:

EMOJIS, EMOTICONS, ANIMATIONS

Examples of elect. communication symbols

- SIGNS - SYMBOLS - IMAGERY - MAPS - GRAPHS - CHARTS - DIAGRAMS - PICTOGRAMS - PHOTOS - DRAWINGS/ILLUSTRATIONS VARIOUS FORMS OF ELECT. COMMUNICATION

Examples of visual communication

MIDDLE EASTERN CULTURES

Eye contact is much less common and considered less appropriate in many what?

BODY LANGUAGE (KINESICS)

Eye contact, facial expression, gestures, postures. Movements tell something abt you and your message

FATIGUED TYPE

Flattened back line

- CONVEYS CONFIDENCE - IMPROVES BREATHING - CREATES FAVORABLE IMPRESSION - HELPS PROJECT VOICE EFFECTIVELY

Good posture:

INDIA

In what country should you not stare at the impoverished population because it is considered a way to humiliate?

CLOTHING AND APPEARANCE

Largest factors in judgment

RULE OF 12

Men's clothing is no more than 12

GESTURES

Movements of limbs, body, head. NOT FROM: one place to another

- MODIFY WHAT IS SAID IN WORDS - CONVEY INFORMATION ABT. EMOTIONAL STATE - REINFORCE RELATIONSHIP BET. PEOPLE - PROVIDE FEEDBACK TO OTHER PERSON REGULATE FLOW OF COMMUNICATION

NVC helps people to:

FALSE; they are equally important

NVC is less important than verbal communication. (T or F)

TOUCH

Physical contact via tactile sense; partially a cultural issue and gender-related; can be sexual or non sexual

TIME

Punctuality/the patience to wait; Speed of speech/how long people are willing to listen

TONE

Quality of your voice

PITCH

Refers to highness and lowness of voice

VOLUME

Refers to loudness and softness of voice

RATE

Refers to speed at which we speak

TRUE

Silence (total absence of words) can speak volumes in the right context)

SPACE AND DISTANCE (PROXEMICS)

Space between speaker and listener

EMPHATIC GESTURE

Suggest strong emotions on what is being said

FACIAL EXPRESSIONS

Tool to communicate message and feeling through eyes, eyebrows, mouth, facial wrinkling, cheeks, neck, nose, and teeth.

VISUAL COMMUNIATION

Type of communication w/c uses visuals to convey infos. or messages

ERECT POSTURE

Vertical line through ear pass through hip bone, knee, ankle bone

COLOR

Visual attribute of things w/c results from light they emit or transmit; Affects people emotionally and psychologically

PARALINGUISTIC CUES

Vocal cues w/c includes volume, rate, tone, pitch.

EYE CONTACT

When 2 people look at each other's eyes. Large influence on social behavior

US, UK, MOST PARTS OF ASIA, LATIN AMERICA, AFRICA

Where is making eye contact considered a good thing?

ZIMBABWE

Where should you not maintain eye contact because it is considered rude?

RULE OF 13

Women's clothing is no more than 13

PROMPTING GESTURE

evoke a desirable response

pounding gesture

example of emphatic gesture

initiating applause by doing it yourself first

example of prompting gesture

shrugging of shoulders for ignorance

example of suggestive gesture