GEC COM - PPT 2 (NONVERBAL COMMU.)
Gesture of BOREDOM
- BLANK STARE - DROOPING EYES - NO BLINKING - HEAD IN HANDS - LITTLE EYE CONTACT - CROSSED LEGS - DOODLING - REPETITIVE FINGER AND FOOT-TAPPING
Gestures of AGGRESSIVENESS
- CLENCHED FISTS - FURROWED BROW - LEG OVER ARM OF CHAIR - SQUINTING - FINGER-POINTING - AKIMBO - ARMS SPREAD c HANDS GRIPPED - STARE
Gestures of DOMINANCE
- FEET ON DESK - PALMS DOWN - PHYSICAL ELEVATION - STRIDENT LOUD VOICE - CRUNCHING HANDSHAKE
Gestures of FRUSTRATION
- STARING INTO SPACE - RUNNING FINGERS THROUGH HAIR - KICKING AT GROUND - SHORT IN AND OUT OF BREATHS - WRINGING HANDS - TIGHTLY CLOSED LIPS - RUBBING BACK OF NECK - TIGHTLY CLENCHED HANDS
Gesture of CONFIDENCE
- STRETCHED LEGS - PHYSICALLY ELEVATING - GOOD STANCE - CONTINUOUS EYE CONTACT - LEANING BECK HANDS BEHIND NECK - HEAD UP - CHIN FORWARD
Gestures of OPENNESS
- WARM SMILE - UNFOLDED ARMS - UNCROSSED LEGS - LEANING FORWARD - OPEN PALM/S
INTIMATE DISTANCE
0-18 inches
PUBLIC DISTANCE
12 ft. - limit of sight
PERSONAL DISTANCE
18 inches - 4 ft.
SOCIAL DISTANCE
4-12 ft.
- HAPPINESS - SADNESS - FEAR - SURPRISE - ANGER - DISGUST
6 basic emotions
POSTURE
Arrangement of body and limbs
- BODY LANGUAGE - POSTURE - CLOTHING & APPEARANCE - VOCAL PARALINGUISTICS - SPACE AND DISTANCE - COLOR - TOUCH - TIME
Aspects of NVC:
APPEARANCE
Can make or break your image and credibility
SUGGESTIVE GESTURE
Concretize ideas and emotions
making circular gestures for round shapes
DESCRIPTIVE GESTURE EXAMPLE
LORDOSIS TYPE
Deep curve in back near waistline
DESCRIPTIVE GESTURE
Describe, clarify, enhance message; USING HANDS to describe size, height, etc.
VERBAL AND NON-VERBAL COMMUNICATION
Effective communication calls for the blending of:
EMOJIS, EMOTICONS, ANIMATIONS
Examples of elect. communication symbols
- SIGNS - SYMBOLS - IMAGERY - MAPS - GRAPHS - CHARTS - DIAGRAMS - PICTOGRAMS - PHOTOS - DRAWINGS/ILLUSTRATIONS VARIOUS FORMS OF ELECT. COMMUNICATION
Examples of visual communication
MIDDLE EASTERN CULTURES
Eye contact is much less common and considered less appropriate in many what?
BODY LANGUAGE (KINESICS)
Eye contact, facial expression, gestures, postures. Movements tell something abt you and your message
FATIGUED TYPE
Flattened back line
- CONVEYS CONFIDENCE - IMPROVES BREATHING - CREATES FAVORABLE IMPRESSION - HELPS PROJECT VOICE EFFECTIVELY
Good posture:
INDIA
In what country should you not stare at the impoverished population because it is considered a way to humiliate?
CLOTHING AND APPEARANCE
Largest factors in judgment
RULE OF 12
Men's clothing is no more than 12
GESTURES
Movements of limbs, body, head. NOT FROM: one place to another
- MODIFY WHAT IS SAID IN WORDS - CONVEY INFORMATION ABT. EMOTIONAL STATE - REINFORCE RELATIONSHIP BET. PEOPLE - PROVIDE FEEDBACK TO OTHER PERSON REGULATE FLOW OF COMMUNICATION
NVC helps people to:
FALSE; they are equally important
NVC is less important than verbal communication. (T or F)
TOUCH
Physical contact via tactile sense; partially a cultural issue and gender-related; can be sexual or non sexual
TIME
Punctuality/the patience to wait; Speed of speech/how long people are willing to listen
TONE
Quality of your voice
PITCH
Refers to highness and lowness of voice
VOLUME
Refers to loudness and softness of voice
RATE
Refers to speed at which we speak
TRUE
Silence (total absence of words) can speak volumes in the right context)
SPACE AND DISTANCE (PROXEMICS)
Space between speaker and listener
EMPHATIC GESTURE
Suggest strong emotions on what is being said
FACIAL EXPRESSIONS
Tool to communicate message and feeling through eyes, eyebrows, mouth, facial wrinkling, cheeks, neck, nose, and teeth.
VISUAL COMMUNIATION
Type of communication w/c uses visuals to convey infos. or messages
ERECT POSTURE
Vertical line through ear pass through hip bone, knee, ankle bone
COLOR
Visual attribute of things w/c results from light they emit or transmit; Affects people emotionally and psychologically
PARALINGUISTIC CUES
Vocal cues w/c includes volume, rate, tone, pitch.
EYE CONTACT
When 2 people look at each other's eyes. Large influence on social behavior
US, UK, MOST PARTS OF ASIA, LATIN AMERICA, AFRICA
Where is making eye contact considered a good thing?
ZIMBABWE
Where should you not maintain eye contact because it is considered rude?
RULE OF 13
Women's clothing is no more than 13
PROMPTING GESTURE
evoke a desirable response
pounding gesture
example of emphatic gesture
initiating applause by doing it yourself first
example of prompting gesture
shrugging of shoulders for ignorance
example of suggestive gesture
