Georgia DECA Practice

What role does utility play in the implementation of the marketing concept? A. A payment method B. A satisfaction gauge C. A cost-saving tool D. A delivery process

A satisfaction gauge

How can a company hold employees accountable for protecting digital assets? A. Encryption Software B. An effective laptop security policy C. Project management software D. Background checks

An effective laptop security policy

What components must "balance" in a balance sheet? A. Assets plus liabilities should equal net profit. B. Income plus expenses should equal owner's equity. C. Assets minus liabilities should equal owner's equity. D. Income minus expenses should equal owners' equity.

Assets minus liabilities should equal owner's equity.

What is a primary advantage of developing a work breakdown structure (WBS) to manage large projects? A. Eliminates unexpected circumstances B. Prevents the duplication of work C. Reduces the need to set project milestones D. Decreases the need to manage each task

Prevents the duplication of work

Which of the following is the last component of a research report: A. Recommendations B. Purpose of the study C. Background information D. Methodology

Recommendations

Which of the following is an action that threatens a company's ability to maintain its trade secrets: A. Process fragmentation B. Systematic neutralizing C. Copyright reform initiatives D. Reverse engineering

Reverse engineering

The best way for people to obtain information about a variety of career fields and options is by A. accessing online employment services. B. joining social organizations. C. completing job applications. D. reading virtual textbooks.

accessing online employment services.

Finance charges are expressed as a(n) A. annual percentage rate. B. monthly percentage rate. C. annual balance rate. D. monthly balance rate.

annual percentage rate.

To endorse a check, the payee must sign his/her name on the A. back of the check. B. signature block of the check. C. check's memo line. D. check's "Pay to the order of" section.

back of the check

Taking responsibility for your team's success or failure in achieving the vision is part of a team leader A. being enthusiastic. B. establishing good working relationships. C. being an example. D. being a good listener.

being an example.

Being exposed to conflicting viewpoints can help you A. earn more money at work. B. improve your social standing. C. decrease your workload. D. broaden your horizons.

broaden your horizons

Associations with colors are cultural issues that are most important for A. travelers. B. families. C. businesses. D. individuals.

businesses

Monica has $850 for a new computer. The salesperson at the electronics store tries to get Monica to purchase a computer that costs $1,100, but Monica can't because she doesn't possess the A. buying power. B. equilibrium. C. elasticity. D. utility.

buying power.

If William wants to determine the dollar amount that he has earned before taxes and other deductions for the pay period, he should look at the __________ on his paycheck stub. A. net pay B. gross wages C. year-to-date gross earnings D. year-to-date net income

gross wages

If the money supply is low and the demand for money is high, interest rates on loans will A. increase, then decrease. B. decrease. C. stay about the same. D. increase.

increase

So the company can make wise business decisions, it is important for the company to effectively manage its A. markets. B. ratings. C. information. D. demand.

information

An individual with a higher income who pays a larger percentage of his/her income as taxes than an individual with a lower income is in a __________ tax system. A. flat B. regressive C. proportional D. progressive

progressive

A guideline for effective, written business communication is to write clear, direct letters that immediately explain to the reader the A. purpose of the company. B. purpose of the message. C. company's goals. D. company's structure

purpose of the message.

One way in which the government helps protect business property is by A. setting tariffs. B. granting subsidies. C. issuing bonds. D. registering trademarks.

registering trademarks

A manufacturing company is required by the local government to dispose of its waste in an environmentally safe way. This is an example of how process design can be affected by __________ factors. A. human B. regulatory C. technological D. natural

regulatory

The part of a business letter that follows the inside address is the A. body. B. signature line. C. dateline. D. salutation.

salutation

Goods and services that are purchased by producers for resale, to make other goods and services, and/or to use in operating a business are known as __________ goods and services. A. convenience B. shopping C. specialty D. industrial

Industrial

A business advertised new-product financing with a 10% down payment and a low-interest rate with monthly payments spread over four years. What type of loan was the business offering? A. Single payment loan B. Installment loan C. Cash payment D. Revolving credit loan

Installment loan

In North America, what nonverbal cue often indicates defensiveness? A. Crossed arms B. Fingernail biting C. Raised eyebrows D. Hands behind head

Crossed arms

Which of the following is a computer-software technology that helps a business automate and track its sales, marketing, and service efforts: A. Automated Clearinghouse (ACH) B. Materials requirements planning (MRP) C. Computer-aided engineering (CAE) D. Customer relationship management (CRM)

Customer relationship management (CRM)

One of the most effective methods of locating job leads is asking for tips from A. friends. B. retirees. C. minors. D. nonworkers.

friends

How does a goal differ from a vision? A. There is no difference-the two are the same. B. A goal could mean different things to different people. C. A goal is abstract and indefinite. D. A goal is concrete and measurable.

A goal is concrete and measurable.

Students at a local high school must now pay to participate in the sports program because the school levy failed. This situation is the result of what type of change? A. Governmental B. Personal C. Social D. Technological

Governmental

A customer asks Roger a question about a product, and he isn't sure of the correct answer. He immediately phones his supervisor to get the needed information. Which technique for building positive customer relations does this illustrate? A. Be thankful. B. Keep your promises. C. Pay attention to internal customers. D. Be helpful.

Be helpful.

Which of the following statements about the impact of law on business is accurate: A. Businesses are governed by law at the local, national, and international levels. B. Businesses are not governed by criminal law because it only applies to individuals. C. Businesses should focus on corporate laws enacted and enforced by their local government. D. Businesses should focus on ethical rather than legal issues required by national law.

Businesses are governed by law at the local, national, and international levels.

Which of the following is an essential element of responsible behavior: A. Positivity B. Hopefulness C. Decisiveness D. Compassion

Compassion

What is an important consideration when selecting graphics and posting them on a business's website? A. Font size B. Download time C. Descriptive links D. Log files

Download time

Which of the following facility components are inspected by authorized officials to ensure that safety ordinances are met: A. Elevators B. Photocopiers C. Computer networks D. Portable cameras

Elevators

Which of the following documents will allow the beneficiary of an estate to avoid probate: A. Will B. Living will C. Living trust D. Power of attorney

Living trust

Deciding how to transport goods is part of which operations activity? A. Safety and security B. Scheduling C. Logistics D. Maintenance and repairs

Logistics

Which of the following is an example of a government regulation that affects a business's working conditions: A. Zoning laws B. Food inspection C. Minimum wage D. Price supports

Minimum wage

What management function is responsible for coordinating resources in ways that maximize efficiency? A. Organizing B. Staffing C. Directing D. Controlling

Organizing

Which of the following is not one of the four main idealized market structures used in trade theory: A. Monopolistic competition B. Perfect competition C. Monopoly D. Perfect monopoly

Perfect monopoly

Fracton Enterprises and Garland Manufacturing are identical businesses that are supplied by Alta Wholesale. Fracton provides a holiday party for its suppliers, while Garland does not. Because of the holiday party, Alta Wholesale charges Fracton less for its merchandise than it charges Garland for purchasing the same quantity of merchandise. Which government regulation of competition is Alta violating? A. Sherman Antitrust Act B. Clayton Act C. Robinson-Patman Act D. Celler-Kefauver Antimerger Act

Robinson-Patman Act

For budgeting purposes, which of the following would be considered a long-term financial goal: A. Buying a used car B. Saving for retirement C. Saving for an annual vacation D. Creating an emergency fund

Saving for retirement

Which of the following quality-control tools is a graphical representation of two variables that is used to determine cause and effect: A. Flow chart B. Histogram C. Check sheet D. Scatter diagram

Scatter diagram

Which of the following situations involves finding another source of a limited natural resource: A. Conserving the oil that we use B. Searching for oil on the ocean floor C. Paying a higher price for oil D. Replacing oil with natural gas

Searching for oil on the ocean floor

Which of the following airlines is most likely to be undervalued, based on their price-to-cash flow ratios: Sky High Current Stock Price: $14.36 Cash Flow per Share: $5.21 Smooth Flying Current Stock Price: $22.78 Cash Flow per Share: $4.12 Soar the Sky Current Stock Price: $18.50 Cash Flow per Share: $3.59 White Clouds Current Stock Price: $25.81 Cash Flow per Share: $6.94 A. Smooth Flying B. Sky High C. Soar the Sky D. White Clouds

Sky High

What should a business employee do immediately after taking a telephone message from a coworker? A. Contact a supervisor B. Write an inquiry C. Thank the caller D. File the information

Thank the caller

What is most likely to happen if a purchaser negotiates lower prices for raw materials? A. The company will be limited in which type of materials can be purchased. B. The company will be able to purchase more materials and increase production. C. Increases in productivity will lead to higher costs. D. Communication processes will be improved.

The company will be able to purchase more materials and increase production.

Who is responsible for making sure that a business is a healthy, hazard-free place to work that complies with government regulations? A. The employer B. Employees C. The government D. Local law enforcement

The employer

Which of the following is a disadvantage of investing in a savings account: A. The rate of return doesn't keep up with inflation. B. A minimum balance is required to keep the account active. C. You must pay a penalty for withdrawing your money early. D. There is a high potential for loss

The rate of return doesn't keep up with inflation.

Which of the following is a true statement about projects: A. They are short-term undertakings. B. They rely on traditional management structures. C. They create goods, not services. D. Their processes are more important than their results.

They are short-term undertakings.

Which task in the staffing process ensures that employees are knowledgeable and productive? A. Determining need B. Recruiting C. Training and developing D. Developing compensation plans

Training and developing

What federal law must businesses follow when they offer revolving charge accounts and send customers updated statements showing the status of their accounts? A. Fair Credit Billing Act B. Equal Credit Opportunity Act C. Truth-in-Lending Act D. Fair and Accurate Credit Transactions Act

Truth-in-Lending Act

What type of production would most likely be used to produce prescription glasses? A. Robotic B. Batch C. Mass D. Unit

Unit

Which of the following is an example of processing a transaction with a debit card: A. When Naomi purchased office supplies, she presented the cashier with a card that automatically withdrew funds from her business's checking account. B. Tyler provided his card number and expiration date to the online travel agency so he could obtain his airline tickets now and receive his bill for the tickets later. C. After Ava finished her meal at an upscale restaurant, she presented the server with a card that provided Ava with a special discount off her bill. D. Jayden purchased a new video game from Great Deal Electronics using a store-issued card given to him by his grandfather.

When Naomi purchased office supplies, she presented the cashier with a card that automatically withdrew funds from her business's checking account.

Which of the following types of computer software programs usually contain a thesaurus: A. Communications B. Graphics and design C. Presentation D. Word processing

Word processing

Which of the following is the sequential order of a project's work breakdown structure: A. Subtask, task, and work assignment B. Work assignment, task, and subtask C. Task, subtask, and work assignment D. Work assignment, subtask, and task

Work assignment, task, and subtask

Production processes that rely heavily on expensive equipment and materials are __________ processes. A. intermittent B. labor-intensive C. standardized D. capital-intensive

capital-intensive

Releasing equipment, materials, and team members are tasks that are completed during the ___________ phase of a project. A. planning B. scheduling C. closing D. initiating

closing

Keegan is taking a business course, but he doesn't like his instructor's style. He decides he'll go to two more classes to see if it improves, and if not, he'll switch to a different course. Keegan is showing adaptability by developing a(n) __________ plan. A. objective B. contingency C. corrective D. learning

contingency

Limited commodities can cause A. price stability. B. cost-push inflation. C. demand-pull inflation. D. hyperinflation.

cost-push inflation.

An American manufacturer launches a product line that offends many customers in Middle Eastern countries where the product line is considered inappropriate. This is an example of A. product adaptation. B. nationalization. C. cultural imperialism. D. globalization.

cultural imperialism.

One of the benefits of being adaptable is that it enables employees to A. manage their time. B. deal with change. C. take the initiative. D. avoid a conflict.

deal with change.

Businesses often use word-processing computer software to produce A. detailed reports, memos, and contracts. B. complex graphics, letters, and reports. C. research reports, spreadsheets, and tables. D. business plans, contracts, and spreadsheets.

detailed reports, memos, and contracts

Acceptance sampling is a part of statistical quality control that involves A. identifying the cause of quality problems. B. filling out control charts. C. determining whether to approve or reject an entire batch of products. D. painting a picture with descriptive statistics.

determining whether to approve or reject an entire batch of products.

Aisha wants to buy new ovens for her bakery. They'll be expensive, but she has some money saved up that she can use for the purchase. Aisha plans to finance her new equipment using A. accounts receivable. B. dividends. C. debt. D. equity.

equity

Some figures that are used to calculate the gross domestic product are A. transfers. B. forecasts. C. estimates. D. predictions.

estimates

After solutions have been identified during a problem-solving meeting at an advertising agency, meeting participants should A. gather information about the problem. B. identify the cause of the problem. C. evaluate the solutions. D. verify the cause of the problem.

evaluate the solutions.

A primary activity in managerial control is A. evaluating. B. delegating. C. coaching. D. forecasting.

evaluating

When persuading others to go along with a proposed change, you should A. reinforce your proposal with facts and statistics. B. tell them that there's a better way of doing things. C. minimize the amount of information you give. D. explain how the change will benefit them.

explain how the change will benefit them.

One limitation of project-management software is that it lacks the ability to A. track resources. B. generate reports. C. sort data. D. find input errors.

find input errors.

Using a credit card is A. like getting a free loan if you pay the balance each month. B. a good way to pay for impulsive purchases. C. an inexpensive way to borrow money for an extended period. D. a privilege reserved for working adults.

like getting a free loan if you pay the balance each month.

Jasmine needs to hold a staff meeting in the conference room at the same time that Jason needs the conference room to meet with a new client. The reason for conflict in this situation is A. limited resources. B. unclear boundaries. C. inconsistent behavior. D. desire for authority.

limited resources.

The overall purpose of the Six Sigma quality-management framework is to satisfy customers and A. identify needs. B. simplify activities. C. improve technology. D. lower costs.

lower costs.

Measuring the productivity of a business's employees is an example of A. managerial control. B. formal authority. C. leadership style. D. positional analysis.

managerial control.

Assertive people are direct and upfront rather than being A. respectful. B. considerate. C. manipulative. D. talkative.

manipulative

Supply chain networks encompass the flow and movement of __________ among __________. A. classified information; protest groups B. employees and customers; governments C. government officials; Fortune 500 companies D. materials and information; organizations

materials and information; organizations

A determining factor in what consumers buy and what producers make is A. price controls. B. market research. C. economic votes. D. money.

money

Althea just received her first paycheck at work. She's excited, but as she looks at her pay stub she gets confused. She wants to know how much money she made in this pay period, but there are so many different numbers. If Althea wants to know how much money will actually be deposited in her bank account, she should look at the A. net pay. B. gross pay. C. federal income tax. D. state tax.

net pay

To determine the types of information that the business needs to operate, it is often beneficial to A. revise the business's goals. B. upgrade the computer network. C. develop a production schedule. D. obtain employees' input.

obtain employees' input

Corsica Steel Mill has developed a new process to reduce the time it takes to complete a phase of production. To legally protect this new process from unauthorized use, the company should obtain a A. trade name. B. copyright. C. trademark. D. patent.

patent

Riley is working with a design firm on a promotional campaign. The designer gives her a USB drive with some possible layouts to review. To ensure she is protecting the customer data on her computer, Riley should A. fire the design firm. B. refuse to open the files. C. delete customer information before opening it. D. scan the drive for viruses before opening it.

scan the drive for viruses before opening it.

Lily is the last employee to leave the building today. To reduce the risk of theft, Lily should __________ before she __________. A. set the security alarm; lock the doors B. turn off the lights; set the security alarm C. turn on the surveillance camera; adjusts the thermostat D. adjust the thermostat; turns on the surveillance camera

set the security alarm; locks the doors

A message from the company president to all employees concerning a change in insurance coverage is a form of __________ communication. A. upward B. informal C. staff D. lateral

staff

Matt is balancing his checkbook for the first time. He compares the checks he has written over the last month with those listed on his statement and finds that all of his checks have cleared. Next, he verifies that his latest paycheck, which he deposited the previous day, is on the list. It is not, so he adds it to his statement balance. After this, he should A. call the bank for a new statement. B. subtract any interest. C. subtract fees and charges. D. consider everything done.

subtract fees and charges.

When Jake pays his bills, he must write a check or provide his credit card number on the bills, which he then places in envelopes to mail. To protect himself from identity theft, he should A. put the envelopes in his mailbox for pick up. B. take the envelopes to the post office. C. make sure that he includes his address on the envelope. D. verify that his billing information is correct.

take the envelopes to the post office.

Like any product that is effectively marketed, your personal appearance is A. likely to require a lot of money for you to be successful. B. of little value or importance to your overall success. C. not as critical as what's on the inside. D. the "brand" that will help you sell yourself to others.

the "brand" that will help you sell yourself to others.

Information that has been printed for publication is often more reliable than many Internet sources because A. the information is typically carefully checked for accuracy. B. authors have affiliations with professional organizations. C. published information is current and up to date. D. publishers do not support special interest groups.

the information is typically carefully checked for accuracy.

For financial information to be relevant, it must also be A. digital. B. certified by an auditor. C. timely. D. perfect.

timely

Elizabeth has many ways of interacting with her favorite store. She can visit it in person and speak to an employee, check out the store's website online, receive one of its email newsletters, or look at its Facebook page. The ways Elizabeth interacts with the store are A. contact spots. B. touch points. C. brand interactions. D. customer exchanges.

touch points.

A business purchases insurance to protect against the risk of burglary. This is an example of __________ the risk. A. transferring B. preventing C. retaining D. bonding

transferring

Christie's coworkers know that she won't repeat what they tell her if they ask her not to do so. This indicates that Christie is a(n) __________ coworker. A. trustworthy B. straightforward C. tactful D. efficient

trustworthy

Chris is at the grocery store deciding between two very similar candy bars. One is $1.50, and the other is $3.00. He decides to buy the $1.50 candy bar because it is cheaper. Chris is using money as a ____________ to make his decision. A. store of value B. medium of exchange C. unit of measure D. commodity

unit of measure

Mason Publishing included the following statement in a newsletter that was sent to its sales staff about its new tablet:CEO Lucinda Marcelli said, "This product supports our ongoing efforts to revolutionize the ways in which students across the country learn."This is an example of A. paraphrasing a comment to explain specific product benefits. B. including a quotation to introduce an item during a sales meeting. C. using a quotation to communicate product information. D. summarizing the features of a new item by using a testimonial.

using a quotation to communicate product information.

When Jeremy develops his personal budget, he should categorize the money that he spends on food, clothing, and entertainment as A. periodic investments. B. fixed costs. C. relational outflows. D. variable expenses.

variable expenses.

A mission statement primarily deals with A. what you are doing right now. B. what was your original idea was. C. what you have done in the past. D. what did you regret not doing in the past

what you are doing right now.

Government provides protection to business owners' property through the use of A. consumer-protection laws. B. minimum-wage laws. C. safety standards. D. zoning laws.

zoning laws