HC21 Exam

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What does a receiver do to decode a message?

Apply their own frame of reference

What should be done if you are concerned about a patient's ability to understand important information?

Get permission from the patient to speak with a family member

Which of the following is NOT a guideline for working in a sterile field?

Only items that become contaminated must be replaced

How should a sterile package be handled?

Open with ungloved hands, but be careful not to touch the inside of the package

Which of the following is true of patient education?

Patient questions often create patient education situations

What is the responsibility of the Occupational Safety and Health Administration?

Enforce safety and health standards in the workplace

How should subjective statements by the patient be documented?

Exact words in quotation marks

What should be done with juice that a patient in isolation did not drink?

Flushed down the toilet in the patients room

Which of the following is NOT a method of nonverbal communication?

Lay terms


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