HR Management - Chapter 7 - Training and Developing Employees
strategic training needs analysis
ABC Industries has decided to expand overseas and will have to fill new jobs. Company management has decided to perform a ________ to determine what training employees will need to fill these future jobs.
Design
ABC Industries is developing objectives for its new training program and deciding how to best deliver the training. The company is at what step in the ADDIE process?
Action learning
Ashley has been relieved of some of her responsibilities as manager of the shipping department. During this time she is working to reduce waste in the production area. Which of the following is Ashley participating in?
vestibule training
A bank's training center has a drive-up window where new tellers can practice with the same equipment they will use when assigned to a branch. The bank is providing _________.
reaction
Determining whether trainees liked the training program measures ________ effects.
negligent training
Employers who provide inadequate training can be liable for ________.
on the job training
Fred not only coaches his employees, but also he allows new employees to learn from his more senior workers. He also moves the new employees to various jobs in his department. Fred is providing ________.
Assessment
In the ________ stage of the succession planning process does management evaluate candidates select those who will actually fill the key positions?
Design
In which step of the ADDIE process are the objectives, delivery method, and evaluation planned?
Design
In which step of the ADDIE process are objectives, program content, and materials selected?
Implement
In which step of the ADDIE process does training occur?
Coaching
Jeff works directly with Ryan, the new management trainee. Ryan has taken over some of Jeff's tasks; however, Jeff is responsible for ensuring the tasks are completed properly and that Ryan learns how they are to be done. What is the name for this type of management training?
behavioral modeling
John demonstrated how to prepare the materials for the job, then watched the new employees practice and showed them what they did correctly and what they needed to change. John is teaching his employees through ________.
apprenticeship training
Steve goes to school three days a week to learn welding. The other two days he is working in a machine shop as a welder. Steve is participating in ________.
succession planning
The ongoing process of systematically identifying, assessing, and developing organization leadership to enhance performance is known as ________.
Task analysis
Which of the following determines what skills the job requires so new employees receive the proper training?
Job rotation
Which of the following involves moving managers from department to department?
They foster commitment and engagement.
Which of the following is TRUE in regard to the best on-boarding programs?
Organizational development
Which of the following is a change process through which employees formulate the change that's required and implement it?
Learning portal
Which of the following is a section of an employer's website that offers employees online access to training courses?
Management development
Which of the following is an attempt to improve managerial performance?
Cross training
Which of the following means training employees to do different jobs than their own?
Human resource specialist
Which of the following people usually explain issues such as working hours, work rules, benefits, and vacations?
Training
Which of the following should begin immediately after the employee's initial orientation?
Virtual classroom
Which of the following uses collaboration software to enable multiple remote learners to participate in live audio and visual discussions, communicate via written text, and learn via content such as PowerPoint slides?
Performance analysis
Which of the following verifies whether employers should provide training for employees or take another approach?
Job instruction training
Which of the followings lists the job's required steps and then lists a key point beside each step?
Current training needs analysis
________ identifies training required for new and deficient employees to improve their performance.
