HR Management - Chapter 7 - Training and Developing Employees

strategic training needs analysis

ABC Industries has decided to expand overseas and will have to fill new jobs. Company management has decided to perform a​ ________ to determine what training employees will need to fill these future jobs.

Design

ABC Industries is developing objectives for its new training program and deciding how to best deliver the training. The company is at what step in the ADDIE​ process?

Action learning

Ashley has been relieved of some of her responsibilities as manager of the shipping department. During this time she is working to reduce waste in the production area. Which of the following is Ashley participating​ in?

vestibule training

A​ bank's training center has a​ drive-up window where new tellers can practice with the same equipment they will use when assigned to a branch. The bank is providing​ _________.

reaction

Determining whether trainees liked the training program measures​ ________ effects.

negligent training

Employers who provide inadequate training can be liable for​ ________.

on the job training

Fred not only coaches his​ employees, but also he allows new employees to learn from his more senior workers. He also moves the new employees to various jobs in his department. Fred is providing​ ________.

Assessment

In the​ ________ stage of the succession planning process does management evaluate candidates select those who will actually fill the key​ positions?

Design

In which step of the ADDIE process are the​ objectives, delivery​ method, and evaluation​ planned?

Design

In which step of the ADDIE process are​ objectives, program​ content, and materials​ selected?

Implement

In which step of the ADDIE process does training​ occur?

Coaching

Jeff works directly with​ Ryan, the new management trainee. Ryan has taken over some of​ Jeff's tasks;​ however, Jeff is responsible for ensuring the tasks are completed properly and that Ryan learns how they are to be done. What is the name for this type of management​ training?

behavioral modeling

John demonstrated how to prepare the materials for the​ job, then watched the new employees practice and showed them what they did correctly and what they needed to change. John is teaching his employees through​ ________.

apprenticeship training

Steve goes to school three days a week to learn welding. The other two days he is working in a machine shop as a welder. Steve is participating in​ ________.

succession planning

The ongoing process of systematically​ identifying, assessing, and developing organization leadership to enhance performance is known as​ ________.

Task analysis

Which of the following determines what skills the job requires so new employees receive the proper​ training?

Job rotation

Which of the following involves moving managers from department to​ department?

They foster commitment and engagement.

Which of the following is TRUE in regard to the best on-boarding​ programs?

Organizational development

Which of the following is a change process through which employees formulate the change​ that's required and implement​ it?

Learning portal

Which of the following is a section of an​ employer's website that offers employees online access to training​ courses?

Management development

Which of the following is an attempt to improve managerial​ performance?

Cross training

Which of the following means training employees to do different jobs than their​ own?

Human resource specialist

Which of the following people usually explain issues such as working​ hours, work​ rules, benefits, and​ vacations?

Training

Which of the following should begin immediately after the​ employee's initial​ orientation?

Virtual classroom

Which of the following uses collaboration software to enable multiple remote learners to participate in live audio and visual​ discussions, communicate via written​ text, and learn via content such as PowerPoint​ slides?

Performance analysis

Which of the following verifies whether employers should provide training for employees or take another​ approach?

Job instruction training

Which of the followings lists the​ job's required steps and then lists a key point beside each​ step?

Current training needs analysis

________ identifies training required for new and deficient employees to improve their performance.