HRM Final
An individual wishing to file a complaint with the EEOC or a similar state agency must file the complaint within ______________Days of the incident
180
The type of performance management system where a company gathers data on an individual's performance most or all of his/her contacts inside and outside the company is known as
360° performance appraisals
Age discrimination in employment act (ADEA) Protects only those workers were over the age of ______________
40
Your text book suggests that questions such as "where did people who are in each job category go?" And "where did people now and each job category come from?" Can be answered with the help of:
A transitional Matrix
Which of the following best describes job sharing? A) Allowing full-time employees to choose start and end times within agreed policies B) A work option in which two part time employees carry out the same tasks associated with single job C) enlarging jobs by combining several relatively simple jobs to form a new job D) Empowering individual workers by adding more opportunities for specialization
A work option in which two part time employees carry out the same tasks associated with A single job
A company that treats employees as valuable resources is most likely to see a/an _____________Pay rate
Above market (lead)
One form of experiential training, Called _____________Is a teamwork and leadership training program based on the use of challenging activities often outdoor locations
Adventure learning
Which of the following terms refers to an organizations active effort to find opportunities to hire or promote people in a particular group
Affirmative action
A good way to manage performance is to A) Design the work process that prevents workers making mistakes B) Ensure employees have the knowledge, skills, and resources for their work C) Give feedback and guidance to employees regularly along the way D) All of the above
All of the above
Human resources of a company is different from other resources because A) they are not easy to control B) they drive all of the resources C) their intellectual power is not owned by your company D) All of the above
All of the above
In gathering data in a job analysis exercise, the analyst may decide not to use observation because: A) Knowing that he/she is being observed, the job Holder may put up a show B) It may need many occasions to obtain a significant picture of a job C) The Job holder may resent the intrusion and interruptions D) All of the above
All of the above
The benefits of using Numbers and HR Analytics for an HR and to express HR work results include: A) you are aligning your activities with the company strategy B)You are communicating to top management in their language: cost and ROI C) The HR manager is a business partner, not someone regulated to clerical functions D) All of the above
All of the above
The ideal job is one that: A) The workers feel happy doing it B) The safety and health of the worker is well cared for C) The workers are productive D) All of the above
All of the above
Training known as cross-cultural preparation is needed during which phase or phases of an international assignment? -Preparing for departure, the first few months of arrival, during the assignment, or all of the above
All of the above
With a performance measure that provides only three Ratings, and extreme ratings must be substantiated with an Explanation, raters may have the tendency to choose the middle option (meets expectations). The Organization may have problems later when they attempt to: A) Select employees for advancement B) Select employees for training C) Select employees for special D) All of the above
All of the above
Advantages of Result-based measures A) All of the B) They are relatively easy to link to the organizations goals C) They are generally less subjective then other kinds of evaluations D) They are acceptable to employees and managers alike because there are specific
All of the following
How does an organization promote fairness and reduce political behavior in the appraisal system?
Allow employees to challenge their of valuation if the employee is not satisfied with it
Executive search firm's:
Almost exclusively look for talented people who may already be employed
The nature of employment has changed to include independent contractors, on-call workers, temporary workers, and contract company workers, these collectively constitute:
Alternative work arrangements
Which of the following individuals will not be covered under the Americans with disabilities act?
An individual who is a substance abuser
The pay structure of an organization does not focus on _____________
An individual's current pay
Scale is defined as _____________
An individual's level of proficiency at performing a particular task
Job enrichment differs from job rotation in that it
And I was workers by adding more decision making authority to their jobs
A well-developed job description is useful in these personnel activities except: -Job ranking, applicant selection, performance of valuation, annual leave entitlement
Annual leave entitlement
Which of the following is a work Study training method but teaches job skills through a combination of on the job training and classroom training?
Apprenticeship
The _____________tests, assess how well an applicant can learn or acquire certain skills and abilities
Aptitude
A _____________ _____________Uses multiple selection methods to eight applicants on their management potential
Assessment center
With in the job characteristics model, the degree to which the job allows an individual to make decisions about the way where is carried out is:
Autonomy
The HR department ACNE company has developed and used a certain test in the selection process for managers. After observing a recent trend in the organization, the HR department concluded that the test was not a valid selection criterion. What most likely lead to that observation
Managers who performed well on the test performed poorly and their roles
The goals that are set in the human resource planning process should come from:
Mid-level managers
Between her usually starts a training process by _____________The learners and then ends with _____________The learning points
Motivating, summarizing
Outsourcing refers to:
Moving operations away from the home location to achieve cost saving
The process of rejecting candidates who are unsuccessful at a certain stage and selection is known as what model of Personnel selection
Multiple hurdle with elimination
A successful expatriate Manager must have the following qualities, except: A) The ability to maintain a positive self image and feeling of well-being B) The ability to foster relationships with host country Individuals C) The ability to perceive and evaluate the host countries environment Accurately D) The ability to except a reduction in the standard of living and pay
Need answer
The "banister and step" method of HR planning is useful:
Need answer still
If a job itself has no challenge or development opportunity for workers, the employer can motivate them by: A) Promising a big year end bonus B) Being sincere and understanding C) Making rules of behavior More strict D) None of the above
None of the above
Immigrant workers are vulnerable to safety problems because A) Personal protective equipment is not designed for the body frames B) Tended to Ignore safety rules C) Personal protective equipment or too expensive for them D) None of the above
None of the above
When a worker is not producing as management has planned the most effective method is: A) Entice the workers with carrots B) Apply the figurative stick C) Cut the workers benefits D) None of the above
None of the above
Which of the following is the most comprehensive US law regarding worker safety?
OSH act
When large US software companies like IBM and Microsoft open facilities in India Or other countries to take advantage of the highly skilled labor available there at lower pay rates, they are engaging in:
Off shoring
Under the occupational safety and health act, OSHA can take all of the following actions except:
Ordering a workplace to close on its own authority
Needs assessment usually begins with____________
Organization analysis
Training designed to prepare employees to perform their jobs effectively, learn about the organization, and establish work relationships is known as:
Orientation or induction
The "OC" in KASOC Stands for
Other characteristics
Under FLSA rules, the difference between an exempt employee and nonexempt employee will affect whether or not the person receives _____________
Overtime pay
_____________. _____________Is a performance appraisal technique that takes two employees each, and measures one against the other
Paired comparison
A country that serves as the home for a corporation's headquarters is referred to as the:
Parent country
Decisions about how to respond to the Macro economic forces of the product markets and labor markets limit and organizations decisions on
Pay classification, Pay differentials, Pay structure
A graft line showing the mathematical relationship between job evaluation points and pay rate is termed as a _____________ _____________ ____________
Pay policy line
The temporary worker visa granted to a foreign worker By the US government will do this
Permits highly educated workers to work in the US for a set period of time
What activity helps a manager pinpoint who needs training in a certain subject?
Person analysis
As an incentive to work efficiently some organizations pay production workers a _____________, A wage based on the number of products they produce
Piecework rate
Some organizations set up a system in which a counter signing officer (at one level higher) reviews all performance reports to make sure that the system is consistent and fair across all units. This would be helpful in preventing:
Preventing serious inter-rater variation
Which approach to performance feedback from A supervisor is generally most effective?
Problem-solving
Some aspects of a job specification may be assessed by way of _____________, Example: a college degree maybe take him to represent a certain degree of general intelligence
Proxy
To ensure that everyone is well prepared for emergencies, a company should have safety plans, but it must:
Put the plans into exercises
Nathan Williams, a blind man in his early 20s, was recently appointed as a radio Jackie at the local radio station in Florida. He was given permission by his manager to bring his guide dog to work. In this instance, Nathan's employer makes a ______________
Reasonable accommodation
The primary reason organizations engage in downsizing is to:
Reduce costs and stay competitive
A manufacturer, hit by a temporary slump in demand is experiencing a labor surplus. It expects the market to improve shortly and it does not want to lay off its employees to avoid staff suffering. What is the least painful way?
Reduced work hours
The _____________Of a measurement indicates how free that measurement is from random errors when it is used by different people
Reliability
The concept of "human resource management" implies that employees are:
Resources that add economic value to the organization
Believing that repetitive work gives rise to boredom , some managers:
Rotate workers from one position to another similar one
The gain sharing plan that gives employees a bonus if the ratio of labor cost to the sales value of production is below a set standard is called _____________
Scanlon plan
Independent contractors are:
Self-employed individuals with many different clients
The growth In e-commerce and information economy has led to an increase in the demand for workers in:
Service occupations
The process of ranking applicants and putting them in a preferred list for further consideration is called _____________ listing
Shortlisting
_____________Is a training method through which trainees make use of real or lifelike equipment and methods that Mirror What would happen on the job
Simulation
During an interview for a sales position at cart logistics Inc. an applicant is asked what he would do to regain business from a major client who was not happy with the company's recent work. This is an example of a _____________ question
Situational
Which type of training activities provides the easiest way for a trainer to assess if a learners have succeeded in acquiring the new information?
Skills
_____________Refers to the way and organizations people encourage training
Social support
The _______ Is the primary professional organization for HRM in the US that provides education and information services and is also the worlds largest human resource organization.
Society for human resource management
__________ is a systematic, planned effort To attract, retain, develop, and motivate highly skilled employees and managers.
Talent management
Which Analysis helps you find out the knowledge, skills, and behaviors that the training program should emphasize?
Task analysis
Alternative work schedule and includes:
Telecommunicating, Compressed work week, job Sharing
Which of the following is true about title VII of the civil rights act of 1964
The act has a threshold, it applies to an organization of a certain size
The total compensation plan that equalizes the purchasing power of the expatriate Manager with that of employees in similar positions in the home country and provides incentives to offset the inconvenience incurred in the Location is known as:
The balance sheet approach
When an executive returns to the home country after a long expatriation, He/she may find problems in ______________
The career path
To serve the company well, the HR manager must direct all HR technical functions such as recruitment and training towards:
The companies strategic goal
Which of the following observations is true of taking the services of independent contractors? A) Core competencies and be effectively outsourced to Contractors B)It is a relatively slow process with no revocability C) The company is not supposed to directly supervise the contractors D) That organization can achieve increased quality Though the costs are more
The company is not supposed toDirectly supervise the contractors
In making rational decision in the selection of applicants, you should first list out _____________Then measure _____________According
The criteria, the applicants
Which of these statements is true: A) The culture of a place may change when is influenced by other people through interaction B) The culture of a place it's constant and will never change C) The culture of a place can be changed instantly by decree from their political leaders D) both answers B and C
The culture of a place we change when it is influenced by other people through interaction
Job descriptions generally contain all of the following components except ___________
The details of pay and benefits attached to the job
Review of resumes is most valid when the content of the resumes is evaluated according to
The elements of a job description, especially the job specifications park
Which of the following in a person can Be most affected by training? A) The organizations and put B) Performance Feedback C) The employees abilities and skills D) Company image
The employees abilities and skills
In implementing the "mix" Concept of compensation, organizations usually have less power in determining which element of the pay system because of governmental intervention
The fixed portion
Add an interview you are biased and a fever ball direction because of some characteristics of a certain candidates. Example membership of the Boy Scout movement. This error is called
The halo effect
He well-planned interview should focus on _____________ and _____________
The job and the organization
A basis to measure and employees performance is related to:
The mission and functions of the job
Some people use the analogy that the job is ___________
The seed from which all each activities come from
Analyzing all the activities and the entire process for the production of a product/service is:
The workflow design
Which of the following is an advantage of the attribute approach to performance management: A) They result in high strategic congruence B) They are job specific C) They are difficult to develop D) They are applicable to a wide variety of jobs
They are applicable to a wide variety of jobs
In moving to an economy dependent on highly educated knowledge workers, we realize that:
They are not easily replaceable as they own the knowledge inside their hands that the company needs
In analyzing a job, it is a drawback If the analyst relies solely on the job Holders for information because:
They may have an incentive to exaggerate what they do
Which of the following is true about knowledge skills abilities and other characteristics that are required for a job? A) They Represent the personality of the incumbent in the performance of a job B) They are primarily used in job descriptions, unnecessary for job specifications C) They play an important role at interviews and In selection decisions D) They are directly observable in operations and provide a clear Basis for training
They play an important role at interviews and in selection decisions
Which of the following is not true of global organizations: A) They compete by offering state of the art, top quality products and services with the lowest cost possible B) They tend to have only centralized, parent country decision making structures C) They attempt to Create synergy to cultural differences D) The increasingly emphasize flexibility and mass customization of products to meet the needs of clients
They tend to have only centralized, parent country decision making structures
David was born in the United States and is currently working in Germany for a Japanese company as an information technology expert; He would be considered a:
Third country national
Why do we please jobs in A hierarchy of ranks?
To recognize the increase in job complexity and difficulty
And organizations planned effort to help employees Acquire job related Knowledge, skills, abilities, and behavior is known as:
Training
_____________Requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned
Transfer of training
True or false: Content validity Decisions depend on expert judgment
True
True or false: Predictive validation uses the test scores of applicants to estimate correlations between their test scores and job performance in the future
True
It is ______________To ignore safety
Unconscionable
Some people say that the foundation of all human resource management systems is:
Understanding and management of the job system
An appraisal system that emphasizes numerical results which is escalated yearly to produce more revenue, may have the following results.
Undue stress of the stuff
Which Country has the greatest commitment to equal employment opportunities for women and minorities as mandated by its political/legal systems?
United States
Most of industrial accidents are a result of ______________
Unsafe behavior
Sexual harassment refers to ______________
Unwelcome sexual advances
The decrease in population of developed countries in Europe, Asia and America Imposes a demand on HRM to
Use employer branding to attract talent
The simplest approach to evaluating training is to:
Use only a post test (end of course exam)
The _____________I have an appointment test is indicated by how closely the test relates to actual job performance
Validity
Which performance Evaluation criteria and is concerned with getting as close as possible to actual job performance
Validity
Any training session, employees from a culture high and power distance may:
View trainers as experts and controllers of the sessions
And global companies, they may have teams that are located in many different places. Because of communications technology such as video conferences, email, And cell phones they keep in close touch and coordinate activities. They function as:
Virtual teams
The FLSA includes provisions for all of the following exceptm - Overtime pay, minimum wage, child labor, wage discrimination
Wage discrimination
Which of the following statements about global HR practices is not true: A) Any truly global company, employees from various countries and cultures contribute ideas equally B) When a company uses only managers from the parent country it may have fewer HRM problems then having host country managers C) The HRM challenges faced by a multinational company are similar but larger than those of a domestic organization because more countries are involved D) Some people claim that Japanese firms Are more likely to use only parent country managers
When a company uses only managers from the parent Country it may have fewer HRM problems then having host country managers
Which of the following documents refers to a Comparison of the race, sex, and Ethnic composition of the employers workforce with that of the Available labor supply?
Workforce Utilization analysis
___________Refers to the use of quantitative tools to analyze data from human resource databases And other resources to make decisions that Support business Goals.
Workforce analytics (or HR analytics)
Employee readiness for training includes their basic learning skills, especially _____________, Which means be able to use written and spoken language, so no problems, and use logic to solve problems.
Cognitive ability
Test designed to measure such mental skills as verbal skills, quantitative skills, and Reasoning ability, Are referred to as _____________Tests
Cognitive ability tests
_____________ _____________. Are the elements of jobs that a firm values and chooses to pay for
Compensable factors
Other trends in job management is to:
Compressing payscales
The first step in The instructional design process is:
Conducting a needs assessment
Which one of the following responsibilities is specifically associated with the HR function of employee relations?
Conducting attitude surveys
The federal government tracks trends in the nations cost of living with a measure known as _____________
Consumer price index
If Nowsell corporation uses one sales target (X number of cars sold) to evaluate sales people who work in different geographic locations, they may be using a measure _____________By the different economic environment
Contaminated
In some companies, routine and mundane HR services are outsources to an external company; this changes and HR managers role from a service provider to that of a__________.
Contract manager
The missions of HRM are:
Cost containment and human capital development
_____________Validity is based on close correlation between a certain standard and job performance
Criterion related
The performance management approach that requires managers to keep a record of specific examples of effective and ineffective performances is known as the _____________ _____________Technique
Critical incidents technique
One of the most important influences on managing HRM internationally is the ______________Of the host country, and at the same time it may be difficult to train expatriates in this area
Culture
Something HR managers may be called upon to do:
Dealing with danger related to pandemics
Under the ______________,The occupational safety and health administration is responsible for inspecting employers, applying Safety and health standards, and Levying fines for violations
Department of labor
Which of the following are true about the Composition of the US labor force in the next decade?
Despite a modest increase in the number of young workers, the overall work force will be aging
In Personnel forecasting the HR professional first tries to:
Determine the supply of and demand for various types of human resources
Employees realize that many companies are no longer able to provide lifelong employment security. Instead, smart employees now want to make sure they continuously learn and so that they.......
Develop their own employability
______________Refers to a condition in which employment practices or seemingly neutral yet disproportionately exclude a protected group from employment opportunities
Disparate impact
Treating individuals differently because of the individuals race, color, religion, sex, national origin, age, or disability status is termed as ______________
Disparate treatment
Which of the following statements is true regarding referrals? A) Referrals are in the category of internal source of recruitment B) Referrals cost much more than other formal recruiting Efforts C) The use of referrals tends to bring About nepotism D) Referrals are the least preferred way of hiring
Do use of the phrase tends to bring About nepotism
Which of the following options for reducing and expected the labor sir plus has the benefit of being A relatively fast solution, but has the disadvantage of being high and human suffering?
Downsizing
An example of a typical Compensable factor is
Education
Which of the following is a trend in management techniques and today's highly educated workforce?
Employee empowerment In decision making
We want to have employees totally committed to an organization, We refer to that feature as:
Employee engagement
An HR managerMust take care of stuff being posted overseas in these areas except: -Employee safety, essential documents, personal investments, children's education
Employees personal investments
Which of the following strategies could be used to avoid a labor shortage
Encourage early retirement
Which is the reason for the HR department distributing employee handbooks, and/or monthly newsletters and/or setting up an Internet webpage?
Ensuring compliance with labor laws
According to the _____________ _____________ People compare output (such as pay) in relation to their inputs (such as effort)
Equity theory
Henry's supermarket uses a short conveyor belt that allows customers to send items to the checkout clerk. This saves the clerk the physical burden of bending forward and lifting heavy items from shopping carts. This method of helping employees is linked to the concept of _____________
Ergonomics
The first step in a technique of operations is to:
Establish the facts surrounding the incident
The administrative procedure for measuring the relative worth of an organizations job is with a job _____________
Evaluation
Hygiene factors as Herzberg Call them has features of:
Ever increasing expectations
The ______________Is primarily responsible for enforcing the laws passed by Congress
Executive branch of the government
______________Or directives issued by the president, without requiring congressional approval.
Executive orders
Training is considered successful with the trainer sees this at the end of the session:
Exit behavior as planned
Many countries, such as the USA, have laws that would extend their power outside their national boundaries. These laws are said to have ______________ Powers
Extraterritorial
According to research, the factor that most strongly influences whether an employee would persevere and complete an assignment in a foreign country is:
Family situation
Under uniformed services employment and reemployment Rights act of 1994, employers must re-employee workers who left jobs to for fill military duties for up to ______________Years
Five
The technique that a supervisor is required to put employees into ranking categories is called
Forced distribution
Which of the following steps and organization take to enrich manufacturing jobs for its employees?
Give employees more authority to manage the production process
Today's management philosophy tends to point to the direction that high-handed control is outdated, so they_________
Give employees responsibility and authority to make decisions
And organizations pay policy is under pressure from two sources. Downward pressure may come from _____________
Globalization
Restricting recruitment From only internal sources, The organization may face issues such as:
Groupthink, Inward looking Staff, and lack of diversity
Frederick Herzberg Believed that human beings have two major urges, they are:
Growth and development from work, and avoidance from pain
One way to avoid The era of "central tendency" is:
Have an even number of performance scale
Which of the following is not a right guaranteed to workers under the occupational safety and health act?
Having an employee wellness program
Human resources provide an organization with a sustainable competitive advantage because:
High quality employees provide services needed and valued by customers
In an organization when both the technological processes and the social Relationship systems all work together well to give it a competitive advantage, the company has a:
High-performance Work system
Which of the following defines organizations with the best possible fit between their social system and their technical system
High-performance work systems
Organizations under pressure to cut labor costs we respond by postponing _____________ _____________
Hiring decisions
The emotions that a company and overseas assignment tend to follow a cycle of:
Honeymoon, culture shock, Recovery, and adjustment
The other major likely complains about sexual harassment apart from quid pro quo is ______________
Hostile environment
The term ________ Is used to describe the people In an organization because of aggregate value of their training, experience, judgment, intelligence, relationships, and insight.
Human capital
Which of the following terms refers to a computer system used to acquire, store, manipulate, analyze, retrieve and distribute information related to an organizations human resources?
Human resource information systems
The policies, practices, and systems that influence employees behavior, attitudes, and performance and collectively known as:
Human resource management
Which of the following responsibilities is specifically associated with the HR's Work in support of strategic functions?
Human resource planning and forecasting
Why is it not a good idea to hire new employees every time you have a labor shortage?
If things change and the shortage becomes a sir plus, the organization may have to lay off employees
Employers must verify and maintain records on the legal rights of applicants to work in the United States under What act of 1986
Immigration Reform and control act of 1986
Which of the following statements is true: A) In a sexual harassment case, the harasser and the victim must be of different gender B) In a sexual harassment case, the harasser and the victim may be the same gender C) In a sexual harassment case, there must be at least two witnesses D) All of the above
In a sexual harassment case, the harasser and the victim may be the same gender
A pay system specifically designed to motivate, direct, I control employees behavior is known as:
Incentive pay
In writing a duty list of a job, the following are advisable except: A) Including some Latin words to sound legal B) Leave out the current pay amount C) Begin each statement with an action verb D) Indicate the importance of each element with a percentage of time
Include some Latin words to sound legal
In designing it's pay policy, a company should not rush in
Indexing it's pay structure to the cpi
According to Geert Hofstead's cultural dimensions, a culture where people are expected to look after their own interests and the Interests of their immediate families is high in:
Individualism
In the culture of United States this feature is high:
Individualism
To accompany the term "external labor market" refers to the:
Individuals Who are actively seeking employment in the community
The HR department is one of the (input or output) Units in the Workflow chain
Input
The consistency among the different supervisors who evaluate employees performances using the same valuation form is known as:
Inter-rater reliability
_____________ is an on the job training program, That is generally sponsored by an educational institution as a component of an academic program
Internship
At which stage in the selection process is the line supervisor involved
Interviewing candidates
Which of the following is not a purpose of regular performance management systems? -Administrative, developmental, strategic, or investigative
Investigative
A good way to change worker behavior towards better workplace safety is through:
Involving workers in the planning and implementation of safety programs
A bona fide occupational qualification (BFOQ) ______________.
Is a necessary qualifications for the job
How does establishing and administering HR policies help organizations?
It allows companies to handle all personal situations fairly and objectively
Which of the following is true of computer based training? A) It is not an in active form of treating B) It gives a company the flexibility in scheduling training C) It is more expensive than classroom instruction D) It is difficult to customize for specific training needs
It gives accompanied the flexibility in scheduling and training
Organizations provide orientations because:
It lessens the shock and surprise of the new employee when starting a new job in an unfamiliar environment
Which of the following is true of quid pro quo sexual harassment?
It refers to an individual gaining benefit in return for a sexual favor
The process of finding out details elements that her job is known as ___________
Job analysis
One of the ways to explain the job enrichment concept is to understand that _____________ is the most motivating force in a job
Job content
Which of the following is a document containing the tasks, duties, responsibilities, position in the hierarchy, working condition, etc. of a job?
Job description
The process of planning and defining how work will be performed and what tasks Will be required in a given job is known as _____________
Job design
The process of planning and defining how work will be performed and what tasks will be required in a given job is known as _____________
Job design
A commonly used term to describe managers trying to coax more production by giving more similar assignments to workers is:
Job enlargement
_____________ involves assessing the relative dollar value of each job to the organization In order to set up fair pay structures
Job evaluation
These factors in a job: freedom of action, complexity of work, responsibilities for resources and other people affect the _____________Of the job:
Job evaluation and ranking
The basic concept for selection is _____________
Job person fit
Two of the common defenses for employees are:
Job related nice and bona fides occupational qualifications
Putting together a succinct List of the knowledge, skills, abilities, and other characteristics (KSAOC) That An individual must have to perform a particular job is the:
Job specifications
Using the rational decision making model the must have qualities of an applicant should be based on
Job specifications
A valid job analysis will lead to the production of these documents:
Job specifications and job description
And organizations pay structure is built on two pillars:
Job structure and pay level
A competent HR department would review job descriptions from time to time because:
Jobs usually change over time due to various reasons
_____________Refers to factual or procedural information that is necessary for successfully performing a task
Knowledge
Which of the following statements is true about line supervisors HR responsibilities?
Line supervisors have many day-to-day responsibilities related to HR functions
When the policy of a company puts emphasis on training local staff to take over management roles it is called:
Localization
When we wish to identify trends for the future, we should:
Look back on past data but be alert to disruptive forces
When employees of an organization feel they have been discriminated against, or when they see safety hazards, or have other problems and are dissatisfied with their immediate supervisor's response, they may go to the HR department for help. Addressing such problems suitably is part of the HR function of:
Maintaining positive employee relations
_________________________ is the appraisal system consists of performance goals established and passed down through the organization, but at each level agreement between supervisor and worker is first obtained.
Management by objective's
Which of the following is not regarded as reasonable accommodation: A) A firm modifies it's examinations in the recruitment procedures too favor certain type of applicants B) Hey software firm changes its work schedule to accommodate employees of certain religious feeds C) And employee is going to be on a certain date to perform religious activities D) In medium sized from changes a job assignments so that an employee with disabilities can do work with ease
A firm modifies it's examinations in the recruitment procedures too favor certain type of applicants
Using external data such as birth rates, to plan for future HR requirements is:
A forward-looking method
And a new turbulent world, the HR department of a global company may become
A hub of intelligence of the country and region in which they do business
A trend in compensation is to treat pay as _____________Instead of some Rigidly formulated structure
A mix
Trend analysis Refers to:
A pooling of the "best guesses", or subjective judgment, of experts to predict labor demand and supply
Employees sometimes resist safe practices because
A sense of machismo AND they mistake luck for safety
Core competency refers to:
A set of knowledge and skills that make the organization superior to competitors
The recent term_____________ beans companies are bringing their operations back to America from overseas
Back shoring
An organization decides To staff a unit with a certain number of employees. The firm considers that this is the optimum staffing pattern. It is basically a planning technique that is:
Backward looking on Historical data
_____________Involves training sessions in which participants observe other people demonstrating the desired behavior, then have opportunities to practice the behavior themselves
Behavior modeling
The performance management method that requires managers to rate the frequency with which the employee has exhibited behavior is the :
Behavioral observation scale
The trend of Pegging different jobs to a comment model is known as
Benchmarking
It is generally a good idea to put _____________Items first and a job specification
Black and white
Organizations give managers more flexibility and making assignments and awarding pay increases through the means of combining more job assignments into one single layer, which is often termed as:
Broadbanding
And effective way to communicate clear a valuation of an employees performance is called
Specific feedback
The parties that have an interest in the company success — typically, shareholders, the community, customers, and employees — are called the _________ of a company.
Stakeholders
In the area of discrimination at work, which set of laws is stricter? A) Federal Laws B) State laws C) Executive laws D)No difference
State laws
The HR manager has two main categories of functions, they are:
Strategic and technical functions
Which one is a qualitative HR planning method? - Transitional matrix, strategic planning, Delphi forecasting, Markov matrix
Strategic planning
The industrial engineering approach is most likely to empathize _____________
Streamlining jobs to make them more simple and efficient
A _____________Interview is a selection interview that consists of a predetermined set of questions for the interviewer to ask
Structured
Managing human resources includes taking care of:
Substance and form of the employee
The process of identifying a person (or a group of persons) and grooming him/her for hire positions is:
Succession planning
Which of the following is a reason why many of the downsizing efforts fail?
Surviving employees may start to worry about their own future and Morale drops
And organizations ability to be profitable without using up its resources, including employees, natural resources, and the support of the local community is called________?
Sustainability